57 Turnitin incidents · 2023年11月 — official updates, affected components, duration and resolution details.
我们修好了! 我们发现,由于一个出乎意料的服务事件,用户可能无法访问"标准"和"明晰"任务收件箱. 通过集成访问这些任务类型的用户在试图访问任务收件箱时也可能收到错误. 我们高兴地建议恢复服务。 事件发生在以下几起之间: PDT: 9月3日星期四 10:57 - 9月3日星期四 11:24 BST:9月3日,星期四 18:57 - 9月3日,星期四 19:24 AEST: 9月4日星期五 03:57 - 9月4日星期五 04:24 如果您受到今天事件的影响,我们对此可能带来的不便感到遗憾.
自动翻译自官方事件更新。
我们遇到了一些问题。 Turnitin和TurnitinUK目前正发生意外服务事件。 在此期间,通过集成访问服务的用户在尝试使用Turnitin服务时可能会出错. 我们邀请你们追踪这起事件的进展,同时努力使服务恢复最佳健康.
我们目前正在调查这一问题.
Turnitin和TurnitinUK目前正发生意外服务事件。 在此期间,通过集成访问服务的用户在尝试使用Turnitin服务时可能会出错. 我们邀请你们追踪这起事件的进展,同时努力使服务恢复最佳健康.
我们正在继续调查这一问题。 Turnitin UK、Turnitin和iEnterticate.com的登录信息已经恢复.
我们修好了! 由于出乎意料的服务事件,你可能无法登录到Turnitin,TurnitinUK,iEnzoticate.com今天. 通过集成访问Turnitin的用户在试图访问服务时也可能收到错误. 我们高兴地建议恢复服务。 事件发生在以下几起之间: PDT:9月2日星期三 20:40 - 9月3日星期四 1:27 BST:9月3日星期四 4:40 - 9月3日星期四 9:27 9月3日星期四 13:40 - 9月3日星期四 18:27 如果您受到今天事件的影响,我们对此可能带来的不便感到遗憾.
自动翻译自官方事件更新。
We’ve run into some issues. Originality, CrossRef Similarity Check, Similarity, SimCheck and iThenticate V2 are currently experiencing an unexpected service incident. Integration users may also be affected. During this time, you may find users encounter an error message when they try to upload files. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Users can now upload files without an error message but they may find a delay in processing.
We’ve fixed it! Due to an unexpected service incident, you may have been unable to upload files in Originality, CrossRef Similarity Check, Similarity, SimCheck and iThenticate V2 today. Users accessing via an integration may also have been affected. We are pleased to advise that service has been restored. Submissions made via integrations may need to be resubmitted. The incident occurred between the following times: PDT: Thursday, 6th August 03:30 - Thursday, 6th August 05:35 BST: Thursday, 6th August 11:30 - Thursday, 6th August 13:35 AEST: Thursday, 6th August 20:30 - Thursday, 6th August 22:35 We regret any inconvenience this may have caused if you were impacted by today’s incident.
我们遇到了一些问题。 Turnitin.com目前遭遇出乎意料的服务事件. 在此期间,您可能会发现,试图从Turnitin.com登录的教官或学生用户被引导到行政登录页面,而不是教官和学生登录页面. 请使用此 URL 登录您的账户 (全球用户) https://www.turnitin.com/login page.asp (中文(简体) ). (英国用户) https://www.turnitinuk.com/login page.asp (中文(简体) ). 我们邀请你们追踪这起事件的进展,同时努力使服务恢复最佳健康.
Turnitin.com 现在应该为英语用户提供教学和学生登录URL, 我们正在更新非英语页面. 请使用此 URL 登录您的账户 (全球用户) https://www.turnitin.com/login page.asp (中文(简体) ). (英国用户) https://www.turnitinuk.com/login page.asp (中文(简体) )
我们为下列地区的用户更新了Turnitin.com的网页; 美洲 美国(英文) 拉丁美洲(埃斯帕尼奥尔) 巴西语( 葡萄牙语) 加拿大(英语) 墨西哥(埃斯帕尼奥尔) 欧洲和中东 德国( 德国) 西班牙(埃斯帕尼奥尔) 法国(法国) 意大利语( 意大利语) 中东( ) 荷兰(荷兰) 葡萄牙(葡萄牙文) 图尔基耶(图尔克) 联合王国(英文) 我们正在更新以下区域网页; 亚太 澳大利亚(英文) 印度 (英语). 印度尼西亚(印度尼西亚) 日本(日本語). 대한민국(한국어). 新西兰(英文) 菲律宾 (英语). 中国(简体中文). 台灣(繁體中文)
我们修好了! 由于出乎意料的服务事件,你可能无法在今天的Turnitin反馈工作室注册为教官或学生. 我们高兴地建议恢复服务。 事件发生在以下几起之间: PDT: 7月14日星期二 10:27 - 7月15日星期三 07:50 BST: 7月14日星期二 18:27 - 7月15日星期三 15:50 3:27 - 7月16日星期四 00:50 如果您受到今天事件的影响,我们对此可能带来的不便感到遗憾.
自动翻译自官方事件更新。
7月14日和15日,通过Turnitin.com或Turnitinuk.com访问该服务的教官或学生用户可能会被错误地引导到Admin登录页面,而不是教官和学生登录页面. 登录页本身和其余服务仍在运作。 教官和学生用户建议使用此URL登录各自的Turnitin账户: (全球用户) https://www.turnitin.com/login page.asp (中文(简体) ). (英国用户) https://www.turnitinuk.com/login page.asp (中文(简体) ). 此后这个问题已经解决了,用户应正常通过Turnitin访问其登录页面. 我们对此可能造成的任何不便感到遗憾.
自动翻译自官方事件更新。
We’ve run into some issues. Turnitin and TurnitinUK are currently experiencing an unexpected service incident. During this time, users accessing the service via turnitin.com and turnitinuk.com may encounter an error when accessing New standard or Clarity assignments. Users accessing these services via an integration, may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We are continuing to work on a fix for this issue.
We’ve fixed it! Due to an unexpected service incident, users accessing the service via turnitin.com and turnitinuk.com may have encountered an error when accessing New standard or Clarity assignments today. Users accessing these services via an integration, may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 25th June 06:05 - Thursday, 25th June 08:43 BST: Thursday, 25th June 14:05 - Thursday, 25th June 16:43 AEST: Thursday, 25th June 23:05 - Friday, 26th June 01:43 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Feedback Studio, Feedback Studio UK, iThenticate v1, iThenticate v2 and Similarity have experienced an unexpected service incident. During this time, some users may have experienced an error message when logging in via Shibboleth SSO. PDT: Sunday, 14th June 17:43 - Monday, 15th June 03:22 BST: Monday, 15th June 01:43 - Monday, 15th June 11:22 AEST: Monday, 15th June 10:43 - Monday, 15th June 20:22 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve fixed it! Due to an unexpected service incident, users may have been unable to access their classes in Turnitin and Turnitin UK today. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 11th June 16:10 - Thursday, 11th June 16:50 BST: Friday, 12th June 00:10 - Friday, 12th June 00:50 AEST: Friday, 12th June 09:10 - Friday, 12th June 09:50 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve fixed it! Due to an unexpected service incident, users who access Turnitin, Turnitin UK, Turnitin Similarity, SimCheck, Originality and iThenticate V1 and V2 through Shibboleth SSO only, may have been unable to do so today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, June 9th 21:06 - Wednesday, June 10th 01:42 BST: Wednesday, June 10th 05:06 - Wednesday, June 10th 09:42 AEDT: Wednesday, June 10th 14:06 - Wednesday, June 10th 18:42 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin is currently experiencing an unexpected service incident. During this time, users may find that Turnitin, Turnitin UK and iThenticate V1 are inaccessible, integrations users may be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We are continuing to work on a fix for this issue.
We're currently monitoring a fix for Turnitin and Turnitin UK, however, iThenticate V1 users are still affected.
We’ve fixed it! Due to an unexpected service incident, you may have been unable to access in Turnitin.com, TurnitinUK.com and iThenticate.com today, users accessing these services via integrations may have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: Turnitin.com and TurnitinUK.com: PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:12 BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:12 AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:12 iThenticate.com: PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:38 BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:38 AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:38 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin UK is currently experiencing an unexpected service incident. During this time, you may find that you are unable to access Classes or Assignments. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin UK classes and assignments today. Users accessing via an integration have also been affected. Administrators may have also experienced errors when accessing their portal. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 19th May 2026 04:50 - 06:20 BST: Tuesday, 19th May 2026 12:50 - 14:20 AEST: Tuesday, 19th May 2026 21:50 - 23:20 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, Spanish language users may encounter intermittent errors when accessing AI writing reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We’ve fixed it! Due to an unexpected service incident, Spanish language users may have intermittently encountered errors when accessing the AI Writing reports in Turnitin Feedback Studio. We are pleased to advise that service has been restored. Any submissions made in the below time frame may still show an error, we are in the process of fixing these affected reports. This process may take some time. If a report is needed urgently please resubmit to generate a new AI Writing report. The incident occurred between the following times: PDT: Thursday, 6th May 06:25 - Thursday, 7th May 09:08 BST: Thursday, 6th May 14:25 - Thursday, 7th May 17:08 AEST: Thursday, 6th May 23:25 - Friday, 8th May 02:08 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users will encounter issues accessing reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck
We’ve fixed it! Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users might have been unable to access or generate similarity reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). We are pleased to advise that service has been restored. Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck The incident occurred between the following times: PDT: May 1st, 2026 - Friday, 15:30 to May 4th, 2026 - Monday 14:49 BST: May 1st, 2026 - Friday, 23:30 to May 4th, 2026 - Monday 22:49 AEST: May 2nd, 2026 - Saturday, 08:30 - May 5th, 2026 - Tuesday 07:49 Please note that Canvas will resubmit the affected submissions; it is worth noting that this may take a while to complete. We regret any inconvenience this may have caused if you were impacted by the incident.
We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that you areunable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 30th April 08:47- Thursday, 30th April 14:01 BST: Thursday, 30th April 16:47 - Thursday, 30th April 22:01 AEST: Friday, 1st May 01:47 - Friday, 1st May 07:01 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that you are unable to load the Student Writing Report. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We’ve fixed it! Due to an unexpected service incident, you may have been unable to load the Student Writing Report in Turnitin Clarity today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 29th April 21:43- Thursday, 30th April 06:45 BST: Thursday, 30th April 05:43 - Thursday, 30th April 14:45 AEST: Thursday, 30th April 14:43 - Thursday, 30th April 23:45 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve fixed it! Due to an unexpected service incident, Users in the UK using an integration may have encountered slowness or intermittent 504 errors in Feedback Studio UK today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 29th April 04:17 - Thursday, 30th April 08:15 BST: Thursday, 30th April 12:17 - Thursday, 30th April 16:15 AEST: Thursday, 30th April 21:17 - Friday, 1st May 01:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, you may experience a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check. Users accessing via an integration may have also been affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We’ve fixed it! Due to an unexpected service incident, you may have experienced a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 31st March 20:00 - Tuesday, 31st March 22:11 BST: Wednesday, 1st April 04:00 - Wednesday, 1st April 06:11 AEDT: Wednesday, 1st April 14:00 - Wednesday, 1st April 16:11 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve fixed it! Due to an unexpected Service Incident, you may have been unable to load classic Similarity Reports in Turnitin, Turnitin UK and if accessing through an integration today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 24th March 04:50 - Tuesday, 24th March 06:07 GMT: Tuesday, 24th March 11:50 - Tuesday, 24th March 13:07 AEDT: Tuesday, 24th March 22:50 - Wednesday, 25th March 00:07 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin, Turnitin UK, Feedback Studio and iThenticate V1 are currently experiencing an unexpected service incident. During this time, users may encounter an error message intermittently when accessing the Turnitin, Turnitin UK and iThenticate homepages. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We are continuing to work on a fix for this issue.
iThenticate.com is now back to normal. We’re continuing to work on the intermittent errors shown in Turnitin, Turnitin UK and Feedback Studio. Users accessing these services via an integration continue to be affected.
We’ve fixed it! Due to an unexpected service incident, you may have encountered an error message when accessing the Turnitin, Turnitin UK and iThenticate homepages today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 11th March 09:20 - Wednesday, 11th March 10:44 GMT: Wednesday, 11th March 16:20 - Wednesday, 11th March 17:44 AEDT: Thursday, 12th March 03:20 - Thursday, 12th March 04:44 We regret any inconvenience this may have caused if you were impacted by today’s incident.
We’ve run into some issues. Turnitin, Turnitin UK, iThenticate V1, iThenticate V2 and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, users accessing the service via Shibboleth SSO may be unable to log in. Users accessing the service through other login methods are not affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate V1, iThenticate V2 and Crossref Similarity Check might have experienced issues accessing the service when logging in via Shibboleth SSO today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 3rd March 07:00 - Tuesday, 3rd March 09:48 GMT: Tuesday, 3rd March 15:00 - Tuesday, 3rd March 17:48 AEDT: Wednesday, 4th March 02:00 - Wednesday, 4th March 04:48 We regret any inconvenience this may have caused if you were impacted by today’s incident.