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    Unbounce 中断历史

    54 Unbounce incidents · 2023年4月 — official updates, affected components, duration and resolution details.

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    计费函数恢复 - 现在监测

    开始时间 2026年10月19日 UTC 23:31 · 进行中

    Issues轻微事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2026年10月19日 UTC 23:31identified

      暂时停止计费 这影响到下列行动: - 升级 - 降级 - 注销 - 报名 我们的发展团队正在积极努力解决这一问题。 有了更多信息,我们将更新这一空间.

    2. 2026年10月20日 UTC 14:28monitoring

      账单功能已恢复.

    自动翻译自官方事件更新。

    向 Mailchimp 交付铅的延迟

    开始时间 2026年9月28日 UTC 16:08 · 1h 32m

    Issues轻微事件
    受影响的组件
    Third-Party Integrations
    1. 2026年9月28日 UTC 16:08investigating

      Unbounce目前出现延迟发送到Mailchimp的线索. 铅数据仍将提供,目前仍在由Unbounce收集。 铅可以在页面概览屏幕的视图引导部分中查看并可以导出为csv文件. 我们目前正在调查这一问题,并正努力尽快解决这个问题。 订阅此状态页面,可获取更新通知.

    2. 2026年9月28日 UTC 16:12identified

      这一问题已经确定,一个解决办法正在实施之中.

    3. 2026年9月28日 UTC 17:12monitoring

      一项措施已经执行,我们正在监测结果.

    4. 2026年9月28日 UTC 17:39resolved

      此事已决. 铅可以像往常一样被送到Mailchimp公司。 所有被撞击的线索现在也重新提交Mailchimp公司.

    自动翻译自官方事件更新。

    Elevated Page Server Errors (Asia Pacific Region)

    开始时间 2026年8月14日 UTC 15:28 · 2h 15m

    Outage重大事件
    受影响的组件
    Page Servers
    1. 2026年8月14日 UTC 15:28investigating

      We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

    2. 2026年8月14日 UTC 16:07monitoring

      A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.

    3. 2026年8月14日 UTC 16:52monitoring

      Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

    4. 2026年8月14日 UTC 17:42resolved

      This incident has been resolved.

    App.unbounce.com中目前缺少一些导航链接

    开始时间 2026年7月22日 UTC 18:06 · 22m

    Issues轻微事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2026年7月22日 UTC 18:06investigating

      我们正在调查一个问题 缺少导航链接 在app.unbunce.com。 在左手菜单中,这些链接目前缺失: - 弹出和粘结条 - 一体化 - 用户 - 脚本管理器 - 实验室 我们的发展团队正在积极努力解决这一问题。 有了更多信息,我们将更新这一空间.

    2. 2026年7月22日 UTC 18:20monitoring

      已经实施了一个固定,我们正在监测结果。 所有导航链接都再次可用.

    3. 2026年7月22日 UTC 18:28resolved

      这一事件已经得到解决。 左手菜单中的所有导航链接现在都可以使用.

    自动翻译自官方事件更新。

    Service Disruption Affecting Some Integrations

    开始时间 2026年5月25日 UTC 14:33 · 1d 9h

    Outage重大事件
    受影响的组件
    Third-Party Integrations
    1. 2026年5月25日 UTC 14:33investigating

      We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

    2. 2026年5月25日 UTC 15:00identified

      The issue has been identified, and our engineering team is actively working on a fix.

    3. 2026年5月25日 UTC 17:36monitoring

      Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

    4. 2026年5月25日 UTC 22:02monitoring

      The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

    5. 2026年5月26日 UTC 19:59monitoring

      The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

    6. 2026年5月27日 UTC 00:18resolved

      This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.

    Unable to Connect Custom Domains

    开始时间 2026年3月4日 UTC 18:33 · 5h 59m

    Outage重大事件
    受影响的组件
    Third Party Providers
    1. 2026年3月4日 UTC 18:33investigating

      We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.

    2. 2026年3月4日 UTC 23:24monitoring

      A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected.

    3. 2026年3月5日 UTC 00:32resolved

      This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions.

    Issues with In-App Cancellation Requests

    开始时间 2026年2月20日 UTC 16:11 · 27m

    Issues轻微事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2026年2月20日 UTC 16:11investigating

      We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

    2. 2026年2月20日 UTC 16:38resolved

      In-App Cancellations are fully functional.

    Click Conversions Not Being Captured

    开始时间 2026年2月13日 UTC 22:40 · 54m

    Outage重大事件
    1. 2026年2月13日 UTC 22:40monitoring

      Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 2026年2月13日 UTC 23:34resolved

      This incident has been resolved. Conversion tracking on link clicks are now functioning normally. We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required. Thank you for your patience while we worked through this issue.

    Some Leads mistakenly filtered as spam on non-secured (http) landing pages

    开始时间 2026年1月15日 UTC 20:22 · 20d 3h

    Issues轻微事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2026年1月15日 UTC 20:22identified

      Due to an issue with a 3rd party provider, we are seeing some leads mistakenly marked as spam when a form is filled out on a non-secured (http) landing page. No data is lost and once our 3rd party provider has resolved the issue on their end, we will be able to recover any leads erroneously marked as spam and we will reach out to affected customers on an individual basis. Thank you for your patience. We'll update here once this issue has been resolved. We always recommend enabling and forcing SSL/https to secure any landing page (more on that here: https://documentation.unbounce.com/hc/en-us/articles/204756634-How-Do-I-Secure-my-Landing-Page-Domain-with-SSL)

    2. 2026年1月19日 UTC 21:24monitoring

      Our 3rd party provider has resolved the issue on their end and leads are being categorized as expected.

    3. 2026年2月5日 UTC 00:07resolved

      Any leads erroneously marked as spam have been restored to the Unbounce App for the affected accounts as of January 23rd. Thank you for your patience while we resolved this issue and restored the missing data.

    Live ubpages.com Pages Not Loading

    开始时间 2025年12月15日 UTC 05:36 · 2h 9m

    Outage重大事件
    受影响的组件
    Page Servers
    1. 2025年12月15日 UTC 05:36identified

      Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We have identified the issue and are currently working towards resolution.

    2. 2025年12月15日 UTC 06:00monitoring

      The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network.

    3. 2025年12月15日 UTC 07:45resolved

      The issue should now be resolved as we see traffic volumes have now returned to normal.

    Live Pages Not Loading

    开始时间 2025年12月5日 UTC 08:47 · 25m

    Outage重大事件
    1. 2025年12月8日 UTC 19:00resolved

      On December 5, 2025, between 08:47 and 09:12 UTC, Cloudflare experienced an outage that affected all Unbounce pages. During this period, all live pages were unavailable, and no data was collected. The Unbounce app (unbounce.com) was also inaccessible. Once Cloudflare resolved the issue, all pages were live again and data collection resumed as normal. If you have any questions or concerns regarding this incident, please contact our Support Team.

    Leads Delayed Due to 3rd Party Incident

    开始时间 2025年11月17日 UTC 13:00 · 0m

    Outage重大事件
    1. 2025年11月19日 UTC 20:06resolved

      Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

    E-mail notification integration not working

    开始时间 2025年11月10日 UTC 14:35 · 10h 52m

    Issues轻微事件
    受影响的组件
    Third-Party Integrations
    1. 2025年11月10日 UTC 14:35investigating

      Unbounce is currently experiencing an issue where the e-mail notification integration doesn't send over the notification e-mail. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 2025年11月10日 UTC 15:38identified

      The issue has been identified and a fix is being implemented.

    3. 2025年11月10日 UTC 19:36identified

      We are continuing to work on a fix for this issue.

    4. 2025年11月10日 UTC 21:16monitoring

      Email notifications are now sending as expected and we are working to resend notifications that were missed during the outage.

    5. 2025年11月11日 UTC 01:27resolved

      Email Notifications are fully restored and we expect any delayed notifications from the outage period to re-send by the end of day Wednesday (PT). Thank you for your patience while we investigated and resolved this issue. If you continue to see issues with notification delivery, please contact Support via the question mark (?) icon near the top right of the Unbounce app.

    Page Publishing Issues

    开始时间 2025年10月29日 UTC 15:08 · 32m

    Outage重大事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2025年10月29日 UTC 15:08investigating

      We’re currently investigating an issue preventing pages from being published in Unbounce. Users may see the “We’re publishing your page” message indefinitely, and the publishing process does not complete. Our team is actively working to identify the cause and restore full publishing functionality as soon as possible. We’ll provide updates here as they become available.

    2. 2025年10月29日 UTC 15:22monitoring

      Publishing pages is operational again, and we are monitoring to ensure everything remains stable.

    3. 2025年10月29日 UTC 15:40resolved

      Publishing functionality is fully restored. All pages that were previously stuck in publishing have now been published. No further action is required from users.

    Ubpages.com domain issues

    开始时间 2025年10月27日 UTC 13:51 · 2h 35m

    Outage重大事件
    受影响的组件
    Page Servers
    1. 2025年10月27日 UTC 13:51investigating

      The ubpages.com domain is currently experiencing intermittent issues. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 2025年10月27日 UTC 16:07identified

      The issue has been identified and a fix is being implemented.

    3. 2025年10月27日 UTC 16:22monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025年10月27日 UTC 16:25resolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    开始时间 2025年10月20日 UTC 11:34 · 11h 53m

    Outage重大事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2025年10月20日 UTC 11:34identified

      Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.

    2. 2025年10月20日 UTC 11:57monitoring

      Publishing pages is possible now again.

    3. 2025年10月20日 UTC 15:08monitoring

      Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served.

    4. 2025年10月20日 UTC 16:21monitoring

      Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager.

    5. 2025年10月20日 UTC 18:03monitoring

      Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens.

    6. 2025年10月20日 UTC 20:55monitoring

      Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably.

    7. 2025年10月20日 UTC 23:28resolved

      This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled.

    App.unbounce.com pages list sporadically not loading

    开始时间 2025年9月3日 UTC 16:42 · 3h 27m

    Issues轻微事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2025年9月3日 UTC 16:42investigating

      When visiting app.unbounce.com customers may experience intermittent issues with the page list not loading (showing up as blank). It's good to note that refreshing app.unbounce.com usually makes the page list show up again. Our developers are investigating and this space will be updated once we have more information.

    2. 2025年9月3日 UTC 17:32identified

      The issue has been identified and a fix is being implemented.

    3. 2025年9月3日 UTC 20:09resolved

      This incident is now resolved. A fix was implemented and the intermittent issues have stopped. Please don't hesitate to reach out to our support team if you have any questions.

    Newly Added Domains Stuck in "Configuring" State

    开始时间 2025年7月21日 UTC 23:29 · 12h 22m

    Outage重大事件
    受影响的组件
    SSL Certificate Provisioning
    1. 2025年7月21日 UTC 23:29investigating

      Unbounce is currently experiencing an issue with configuring custom domains that have just been added. All existing domains are unaffected. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 2025年7月22日 UTC 00:04monitoring

      We have identified that the issue is caused by Let's Encrypt – the 3rd party SSL certificate provider we use. They are currently experiencing an outage that affects how our domains get new SSL certificates. For more information on the outage, check out their status page: https://letsencrypt.status.io/. We are monitoring the status of the Let's Encrypt outage and we'll be back with more updates at a later time.

    3. 2025年7月22日 UTC 04:25monitoring

      We have seen recovery of Let's Encrypt – the 3rd party SSL certificate provider we use. All impacted domains have recovered. New custom domains may remain in a configuring state for longer than normal, as the 3rd party system recovers from the resulting high traffic volumes.

    4. 2025年7月22日 UTC 11:51resolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    开始时间 2025年7月8日 UTC 23:07 · 28m

    Outage严重事件
    受影响的组件
    Web Application (app.unbounce.com)
    1. 2025年7月8日 UTC 23:07monitoring

      We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Live landing pages are not affected. Our development team is actively working on resolving this issue. We will update this space when more information is available.

    2. 2025年7月8日 UTC 23:11monitoring

      The app is operational again and we're continuing to monitor the status.

    3. 2025年7月8日 UTC 23:35resolved

      This incident is now resolved. The app is now loading and operating as normal.

    Delay in Leads Delivered to Mailchimp

    开始时间 2025年7月8日 UTC 18:07 · 4h 24m

    Issues轻微事件
    受影响的组件
    Third-Party Integrations
    1. 2025年7月8日 UTC 18:07identified

      Unbounce is currently experiencing a delay in delivering leads to Mailchimp. Lead data will still be delivered and is still being collected by Unbounce. Leads can be viewed in the view leads section of the page overview screen and can be exported as a csv file. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 2025年7月8日 UTC 22:32resolved

      This issue has now been resolved. Any leads that came in during the incident have been processed and should now be visible in Mailchimp and any new leads pushed via the Mailchimp integration are being processed as per normal. Thank you for your patience while we addressed this issue.