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    Vanilla Forums 中断历史

    50 Vanilla Forums incidents · 2020年11月 — official updates, affected components, duration and resolution details.

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    花椰菜2壳

    开始时间 2026年10月26日 UTC 23:53 · 进行中

    Pending
    1. 2026年10月26日 UTC 23:53monitoring

      我们了解Broccoli2壳,并正在积极监测事态发展。 根据我们目前的评估,香草平台目前没有受到影响。 如果评估发生变化,我们将继续监测并提供最新情况.

    自动翻译自官方事件更新。

    Emergency Maintenance

    开始时间 2026年5月1日 UTC 00:15 · 1h 45m

    Issues轻微事件
    受影响的组件
    AWS Canada Central Webhooks & Queue SystemAWS Canada Central Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesAWS EU Central Webhook & Queue SystemAWS US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesAWS US West Webhooks & Queue SystemAWS EU Central Corporate Plan CommunitiesAWS EU Central Enterprise Plan Communities
    1. 2026年5月1日 UTC 00:15identified

      We are performing emergency maintenance on our infrastructure.

    2. 2026年5月1日 UTC 02:00resolved

      This incident has been resolved.

    Global Outage

    开始时间 2025年12月5日 UTC 09:07 · 8m

    Outage严重事件
    受影响的组件
    Cloudflare Load Balancing and Monitoring
    1. 2025年12月5日 UTC 09:07identified

      Cloudflare appears to be having some issues and returning 500s.

    2. 2025年12月5日 UTC 09:15resolved

      This incident has been resolved.

    Analytics Dashboard Loading Errors

    开始时间 2025年9月23日 UTC 17:45 · 2h 32m

    Issues轻微事件
    受影响的组件
    Keen IO Stream API
    1. 2025年9月23日 UTC 17:45investigating

      We are investigating intermittent issues with loading of Analytics Dashboards.

    2. 2025年9月23日 UTC 20:18resolved

      This incident has been resolved.

    Internet connectivity issues with Cloudflare and AWS

    开始时间 2025年8月22日 UTC 11:17 · 36m

    Issues轻微事件
    受影响的组件
    AWS Canada Central Webhooks & Queue SystemVexxHost US West Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue SystemVexxHost Canada Central Corporate Plan CommunitiesAWS Canada Central Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesVexxHost US West Enterprise Plan CommunitiesAWS US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost Canada Central Enterprise Plan CommunitiesVexxHost US West Webhooks & Queue SystemAWS EU Central Enterprise Plan Communities
    1. 2025年8月22日 UTC 11:17investigating

      We have identified some connectivity issue between our primary datacenter and Cloudflare and AWS, causing internal services to malfunction. We're investigating the cause.

    2. 2025年8月22日 UTC 11:48monitoring

      Our hosting provider have fixed the issue and services are coming back online.

    3. 2025年8月22日 UTC 11:52resolved

      This incident has been resolved.

    Cloudflare DNS outage causing search outage for Vanilla sites

    开始时间 2025年7月14日 UTC 22:36 · 25m

    Issues轻微事件
    受影响的组件
    AWS Canada Central Webhooks & Queue SystemVexxHost Canada Central Webhooks & Queue SystemAWS US West Enterprise Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost US West Webhooks & Queue SystemAWS EU Central Enterprise Plan Communities
    1. 2025年7月14日 UTC 22:36identified

      Due to the Cloudflare DNS outage, Vanilla sites are experiencing outages with search. Our team is currently looking into implementing fixes.

    2. 2025年7月14日 UTC 23:01resolved

      This incident has been resolved.

    Network connectivity issues in YUL1/Montréal

    开始时间 2025年5月28日 UTC 21:46 · 21m

    Outage严重事件
    受影响的组件
    VexxHost Canada Central Webhooks & Queue SystemVexxHost Canada Central Corporate Plan CommunitiesVexxHost Canada Central Enterprise Plan Communities
    1. 2025年5月28日 UTC 21:46investigating

      A core switch went offline while performing maintenance with our hosting provider. Both parties are aware of the issue and actively working to bring it back online as soon as possible.

    2. 2025年5月28日 UTC 21:53identified

      The issue has been identified and a fix is being implemented.

    3. 2025年5月28日 UTC 21:53monitoring

      The switch is back online, we're waiting for BGP/routing to settle. Connectivity to Cloudflare in particular is taking a moment to settle.

    4. 2025年5月28日 UTC 22:07resolved

      This incident has been resolved.

    Search & Job Queue Outage

    开始时间 2025年5月13日 UTC 13:55 · 3h 6m

    Outage重大事件
    受影响的组件
    VexxHost Canada Central Webhooks & Queue System
    1. 2025年5月13日 UTC 13:55investigating

      We are currently investigating this issue.

    2. 2025年5月13日 UTC 14:59identified

      The issue has been identified and a fix is being implemented.

    3. 2025年5月13日 UTC 15:40monitoring

      Webhooks, notifications, and automation rules will be delayed by 2-3 hours.

    4. 2025年5月13日 UTC 17:01resolved

      This incident has been resolved.

    Latency Issues in YUL Data Center

    开始时间 2025年5月12日 UTC 05:25 · 3h 34m

    Outage重大事件
    受影响的组件
    VexxHost Canada Central Corporate Plan CommunitiesVexxHost Canada Central Enterprise Plan Communities
    1. 2025年5月12日 UTC 05:25investigating

      We are currently investigating issues with sites located on our YUL1 data center. Sites may be slow or inaccessible.

    2. 2025年5月12日 UTC 06:26identified

      We are talking with Cloudflare's support, and they have confirmed seeing the same network issues as we identified to our origin. We are now awaiting resolution on their end.

    3. 2025年5月12日 UTC 07:09identified

      We have identified the exact ISP causing our issues and are awaiting resolution. There is a routing loop along the way between Cloudflare and our datacenter.

    4. 2025年5月12日 UTC 08:29monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年5月12日 UTC 08:59resolved

      This incident has been resolved.

    Outage in YUL-1 (Montréal) Datacenter

    开始时间 2024年12月17日 UTC 00:35 · 37m

    Outage重大事件
    受影响的组件
    VexxHost Canada Central Webhooks & Queue SystemVexxHost Canada Central Corporate Plan CommunitiesSupport ForumVexxHost Canada Central Enterprise Plan Communities
    1. 2024年12月17日 UTC 00:35investigating

      We are currently investigating this issue.

    2. 2024年12月17日 UTC 00:41identified

      The issue has been identified and a fix is being implemented.

    3. 2024年12月17日 UTC 00:43monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年12月17日 UTC 01:13resolved

      This incident has been resolved.

    Degraded Performance In YUL1 Webhooks & Queue System

    开始时间 2024年7月8日 UTC 18:16 · 4h 43m

    Outage重大事件
    受影响的组件
    VexxHost Canada Central Webhooks & Queue System
    1. 2024年7月8日 UTC 18:16identified

      The issue has been identified and a fix is being implemented.

    2. 2024年7月8日 UTC 20:04investigating

      We are currently investigating this issue.

    3. 2024年7月8日 UTC 20:06investigating

      We are continuing to investigate this issue.

    4. 2024年7月8日 UTC 21:42monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年7月8日 UTC 21:49monitoring

      We are continuing to monitor for any further issues.

    6. 2024年7月8日 UTC 22:59resolved

      This incident has been resolved.

    Site Outages

    开始时间 2024年6月10日 UTC 20:50 · 27m

    Outage严重事件
    受影响的组件
    VexxHost Canada Central Corporate Plan CommunitiesSupport Forum
    1. 2024年6月10日 UTC 20:50investigating

      Infrastructure update causing global site instability. We are investigating the isse.

    2. 2024年6月10日 UTC 20:50investigating

      We are continuing to investigate this issue.

    3. 2024年6月10日 UTC 21:01identified

      We have identified the issue and are pushing a fix now.

    4. 2024年6月10日 UTC 21:14monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年6月10日 UTC 21:15monitoring

      We are continuing to monitor for any further issues.

    6. 2024年6月10日 UTC 21:17resolved

      This incident has been resolved.

    Interruption of Service

    开始时间 2024年5月29日 UTC 16:20 · 3m

    Pending
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年5月29日 UTC 16:20investigating

      We are currently investigating reports of sites being inaccessible.

    2. 2024年5月29日 UTC 16:22resolved

      The problem has been identified and resolved.

    Search services disruption

    开始时间 2024年4月15日 UTC 16:10 · 2h 18m

    Issues轻微事件
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年4月15日 UTC 16:10investigating

      Support teams are investigating an outage affecting search services for some customers.

    2. 2024年4月15日 UTC 16:52monitoring

      A fix has been implemented and we are no longer seeing errors for customers using the search service. Support teams are continuing to monitoring the results.

    3. 2024年4月15日 UTC 18:29resolved

      Support is closing this as an active issue, but we will continue to monitor.

    Knowledge Base Issues on Enterprise Sites

    开始时间 2024年3月25日 UTC 17:05 · 2h 56m

    Issues轻微事件
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月25日 UTC 17:05investigating

      Navigating to Knowledge Base articles directly is resulting in an error. Navigating articles via the Knowledge Base page is working as expected. Our product team is investigating the issue.

    2. 2024年3月25日 UTC 20:00resolved

      We have deployed a fix for this issue and full Knowledge Base access has been restored.

    Intermittent Connectivity Issues

    开始时间 2024年3月11日 UTC 16:18 · 12h 17m

    Issues轻微事件
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月11日 UTC 16:18monitoring

      Our host is performing some upgrades and this is leading to intermittent errors and poor performance for community sites. We are monitoring the situation.

    2. 2024年3月11日 UTC 23:04monitoring

      The worst of the impact on hosted communities should be over at this time, but we are continuing to monitor and will update this status when the updates are complete

    3. 2024年3月12日 UTC 00:31monitoring

      We are continuing to monitor for any further issues.

    4. 2024年3月12日 UTC 04:35resolved

      All hosted communities should be back to normal.

    Performance degradation in our Montréal (YUL) datacenter

    开始时间 2024年3月10日 UTC 15:00 · 4h 4m

    Outage重大事件
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月10日 UTC 18:11investigating

      We are currently investigating this issue.

    2. 2024年3月10日 UTC 18:39monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年3月10日 UTC 18:55monitoring

      We are continuing to monitor for any further issues.

    4. 2024年3月10日 UTC 19:04resolved

      This incident has been resolved.

    Ongoing Maintenance on Enterprise Clusters

    开始时间 2024年3月7日 UTC 15:05 · 7h 36m

    Pending
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月7日 UTC 15:05monitoring

      We are performing maintenance updates to Enterprise clusters. We do not expect to see any down time for sites, but there may be a performance impact when the updates are being applied

    2. 2024年3月7日 UTC 22:42resolved

      Upgrades are done for the day of 7 March.

    Partial Outage on Hosted Communities

    开始时间 2024年2月15日 UTC 21:51 · 3h 44m

    Outage重大事件
    受影响的组件
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年2月15日 UTC 21:51monitoring

      We have identified the issue where some hosted communities were down. We have implemented a fix and are now monitoring the issue.

    2. 2024年2月16日 UTC 01:35resolved

      All hosted communities have been returned to full functionality.

    Database issues for certain sites in our YUL/Montréal datacenter

    开始时间 2024年2月15日 UTC 17:00 · 0m

    Pending
    1. 2024年2月15日 UTC 19:33resolved

      We've identified some issues related to the databases upgrades we have done yesterday. Those are currently rebuilding, and a few customer's sites are affected. We're doing everything we can to bring those back up ASAP.