Vertex 例外证书向导( ECW) 服务中断
Pending
受影响的组件
Vertex Exemption Certificate Wizard (ECW)
- investigating
我们的监测程序表明,一些客户在ECW门户网站上有问题。 Vertex的生产支援小组正在积极调查这个问题。 我们将在状况网页上提供补充资料。 如果您有任何问题,请通过Vertex社区提交罚单.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
59 Vertex incidents · 2025年5月 — official updates, affected components, duration and resolution details.
我们的监测程序表明,一些客户在ECW门户网站上有问题。 Vertex的生产支援小组正在积极调查这个问题。 我们将在状况网页上提供补充资料。 如果您有任何问题,请通过Vertex社区提交罚单.
这一事件已经得到解决.
自动翻译自官方事件更新。
Vertex公司为增值税合规解决方案确定了服务中断。 我们正在努力尽快解决干扰问题。 如有问题请向Vertex社区提交申请.
这一问题已经确定,一个解决办法正在实施之中.
这一事件已经得到解决.
自动翻译自官方事件更新。
Vertex在证书中心内部发现了一个特性退化,导致批量上传不处理. Vertex事件应对小组正在研究一个解决方案,并将在此提供最新情况. 如果您有任何问题,请在Vertex社区提交申请.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们的监测程序表明,SmartCat的客户正在经历一个问题,导致REVEIWS页面的特征退化。 我们正在积极调查并解决问题。 我们将尽快提供最新情况。 谢谢你的耐心 如果您有任何问题,请通过Vertex社区提交支持票.
这一事件已经得到解决.
自动翻译自官方事件更新。
Our monitoring processes indicate SmartCat customers are experiencing an issue that is resulting in a feature degradation for Charts. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Our monitoring processes indicates some customers are experiencing a functional degradation creating new credentials that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
我们的监测过程表明,一些客户正在经历性能下降,可能导致Vertex On-Demand环境中的服务中断。 我们正在积极调查并解决问题。 我们将尽快提供最新情况。 谢谢你的耐心 如果您有任何问题,请通过Vertex社区提交支持票.
我们正在继续调查这一问题.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们发现Author0的检索有问题,影响到许多Vertex产品和服务。 这个问题后来得到解决.
自动翻译自官方事件更新。
我们的监测过程表明,由于证书中心的同步功能,一些客户正在退化。 Vertex的生产支援小组正在积极调查这个问题。 我们将在状况网页上提供补充资料。 如果您有任何问题,请通过Vertex社区提交罚单.
我们已经解决了Vertex证书中心的问题。 所有证书中心服务已完全恢复到预期业绩水平。 我们将继续监测局势,以确保所有服务和功能继续按预期运作。 我们鼓励您验证您的数据 作为您正常过程的一部分。 如果您有任何问题,请通过Vertex社区提交支持票.
自动翻译自官方事件更新。
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Microsoft TCS Connector environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
This incident has been resolved.
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Smart Categoration (Smart Cat) We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex On-Demand environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
We are continuing to investigate this issue.
This incident has been resolved.
Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex Cloud platform. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
This incident has been resolved.
We are currently investigating an issue with TokenGuard retrievals which may be impacting a number of Vertex products and services
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our monitoring processes indicate some customers are experiencing a functionality degradation that may be resulting in service interruption within the Returns application. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
This incident has been resolved.
Our monitoring processes indicate some customers are experiencing performance degradation that may be resulting in service interruption within the Vertex Cloud Returns environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
We are continuing to work on a fix for this issue.
This incident has been resolved.
Our monitoring processes indicate that some customers are experiencing delay with the Certificate Center bulk upload functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
The issue has been identified and a fix is being implemented.
Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers. If you have any questions, please submit a support ticket via the Vertex Community.
We have resolved the Vertex Certificate Center issue. All Certificate Center services have been fully restored to expected levels of performance. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.
Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our monitoring processes indicate some customers are experiencing eInvoicing performance degradations that may be resulting in service interruptions or delays. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.