May 15, 2026 11:37 UTC Scheduled - VGS will be performing a scheduled maintenance on the LIVE-US environment. During this maintenance window, customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 21, 2026 10:00 UTC Active - Scheduled maintenance is starting. May 21, 2026 11:00 UTC Completed - Scheduled maintenance is complete.
VGS LIVE Database Maintenance
开始时间 2026年5月18日 UTC 10:26 · 0m
Maintenance维护事件
resolved
May 14, 2026 00:29 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 18, 2026 06:00 UTC Active - Scheduled maintenance is starting. May 18, 2026 08:59 UTC Active - The scheduled maintenance on the LIVE environment has been extended to 12 PM UTC and is still ongoing. Customers may continue to experience brief periods of elevated response latency and possible 5xx responses. We are actively working to complete the maintenance as quickly as possible and will provide another update once it concludes. May 18, 2026 10:26 UTC Completed - Scheduled maintenance is complete.
HTTP Proxy Performance Degradation
开始时间 2026年5月17日 UTC 12:03 · 0m
Issues轻微事件
resolved
May 17, 2026 09:32 UTC Investigating - We are currently experiencing partial performance degradation affecting the Forward HTTP Proxy service. Our engineering team is actively investigating the issue and working to restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available. May 17, 2026 10:19 UTC Investigating - We are continuing to investigate performance degradation affecting both Forward and Reverse Proxy services. Our Engineering team is actively working to identify the cause and restore full performance. We will provide further updates as soon as more information becomes available. May 17, 2026 11:08 UTC Monitoring - Our Engineering team has applied improvements, and we are now seeing service performance recover. The service has been operating normally for the last 30 minutes. We continue to closely monitor the situation to ensure stability and will share further updates as more information becomes available. May 17, 2026 12:03 UTC Resolved - After close monitoring, we have confirmed that the HTTP proxy service is stable and operating normally. No further issues have been observed.
VGS LIVE-EU Database Maintenance
开始时间 2026年5月13日 UTC 22:00 · 0m
Maintenance维护事件
resolved
May 4, 2026 19:49 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE-EU environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 13, 2026 18:00 UTC Active - Scheduled maintenance is starting. May 13, 2026 22:00 UTC Completed - Scheduled maintenance is complete.
VGS LIVE AP Database Maintenance
开始时间 2026年5月12日 UTC 16:00 · 0m
Maintenance维护事件
resolved
May 4, 2026 19:42 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE AP environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 12, 2026 12:00 UTC Active - Scheduled maintenance is starting. May 12, 2026 16:00 UTC Completed - Scheduled maintenance is complete.
AWS us-east-1 Instability
开始时间 2026年5月8日 UTC 23:49 · 0m
Issues轻微事件
resolved
May 8, 2026 00:56 UTC Investigating - Our engineering team is monitoring an active incident reported by AWS in us-east-1, including elevated DynamoDB API errors and EC2 instance availability issues in one availability zone. VGS operates across multiple availability zones; however, the DynamoDB issue is region-wide. You may have observed brief intermittent errors from VGS services starting around 23:38 UTC. A total service interruption is not expected, but you may continue to experience intermittent errors or minor latency while this issue persists. We apologize for any inconvenience and will continue to provide updates as AWS works toward a resolution. For more details on the AWS incident, see: https://health.aws.amazon.com/health/status May 8, 2026 02:14 UTC Monitoring - Our team is continuing to monitor the incident with AWS in us-east-1. You may experience intermittent errors or latency from VGS services while this persists. For details: https://health.aws.amazon.com/health/status May 8, 2026 03:21 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS has indicated that progress toward resolution is slower than anticipated. You may continue to experience intermittent errors or latency from VGS services during this time. We expect to receive the next update from their team by 10:00 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 05:27 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS is observing early signs of recovery. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 11:30 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 06:53 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is working towards recovery for the impacted components. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 01:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 08:54 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is still working toward full recovery for the impacted components, though it is taking longer than initially anticipated. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 03:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 11:10 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is making progress on recovery, though full resolution is expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 6:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 14:06 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is actively working towards full recovery, though it is still expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 9:00 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 20:14 UTC Monitoring - Our team continues to monitor the ongoing AWS incident in us-east-1. Recovery is progressing more slowly than previously anticipated, and some VGS services may continue to experience intermittent errors or degraded performance for the next several hours. We will provide another update by 4:00 PM PDT or sooner if the situation changes. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:30 UTC Monitoring - We are seeing positive signs of progress on the AWS incident in us-east-1. The number of affected services is beginning to improve, though some intermittent errors or degraded performance may persist while recovery efforts continue. We will provide another update as soon as we have new information. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:49 UTC Resolved - AWS continues to work toward full resolution of the underlying incident in us-east-1, and their traffic mitigation efforts appear to have addressed potential instability on our end. Our team's monitoring has seen no impact to VGS services today. We will continue to monitor internally until the AWS incident is resolved and will reopen this incident if any impairment to VGS services is detected.
VGS Database Maintenance
开始时间 2026年5月7日 UTC 17:00 · 0m
Maintenance维护事件
resolved
May 7, 2026 02:43 UTC Scheduled - VGS will be performing scheduled maintenance on all Sandbox environments. During this maintenance window, CMP and Vault services will be impacted. Customers may experience brief periods of elevated response latency for around 1-2 minutes during this window. May 7, 2026 16:00 UTC Active - Scheduled maintenance is starting. May 7, 2026 17:00 UTC Completed - Scheduled maintenance is complete.
VGS Dashboard Log Delivery Delay
开始时间 2026年5月6日 UTC 02:08 · 0m
Issues轻微事件
resolved
May 5, 2026 22:40 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 22:47 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 23:41 UTC Investigating - Our engineering team is continuing to investigate the log delivery delay affecting the VGS Dashboard. We are actively working to restore delivery times to normal levels and will share another update shortly. May 6, 2026 01:07 UTC Monitoring - The log delivery delays on the VGS Dashboard have been mitigated. We are now seeing logs flowing to the dashboard, and we are monitoring the service as it continues to stabilize and catch up. Thank you for your patience. May 6, 2026 02:08 UTC Resolved - The log delivery delays on the VGS Dashboard have been resolved. All systems are operating normally. Thank you for your patience.