Vonage Api 中断历史

1. 2026年7月13日 UTC 21:23investigating

   We are currently observing SMS delivery degradation for domestic pre-registered brands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月14日 UTC 00:05monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月14日 UTC 00:32resolved

   This incident has been resolved.

自动翻译自官方事件更新。

1. 2026年7月13日 UTC 20:58investigating

   We are aware of issues that may be impacting your Voice and SMS API services. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

2. 2026年7月13日 UTC 22:01identified

   Following a service interruption reported by our third party vendor, we continue to monitor the impact to some Vonage services, which may have impacted your outbound Voice and SMS API services in the US and EU regions. Our vendor has identified the issue and applied initial mitigations, and we remain closely engaged with them as they work to resolve the issue. We'll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

3. 2026年7月13日 UTC 23:04monitoring

   Thank you for your patience following our third party vendor's reported service interruption earlier today which may have impacted your outbound Voice and SMS API services in the US and EU regions. Our vendor has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours and once full service is restored. If you have any questions, please contact api.support.vonage.com.

4. 2026年7月13日 UTC 23:57resolved

   Vonage services have been fully restored following today’s service interruption reported by our vendor, which began at 2026-07-13 19:31 UTC. Full resolution of the incident has been confirmed effective 2026-07-13 22:07 UTC. Thank you for your patience and understanding as we worked with our vendor to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

自动翻译自官方事件更新。

1. 2026年7月13日 UTC 20:31investigating

   Please be advised that we are observing SMS delivery degradation towards Axaiata. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月13日 UTC 23:27monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月14日 UTC 00:14resolved

   This incident has been resolved.

自动翻译自官方事件更新。

1. 2026年7月13日 UTC 16:26investigating

   We are currently observing SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月13日 UTC 20:51monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月13日 UTC 22:49resolved

   This incident has been resolved.

自动翻译自官方事件更新。

1. 2026年7月13日 UTC 15:53investigating

   We are currently experiencing message delivery issues impacting SMS traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月13日 UTC 17:00investigating

   We are continuing to investigate this issue.

3. 2026年7月13日 UTC 21:04monitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年7月13日 UTC 22:47resolved

   This incident has been resolved.

自动翻译自官方事件更新。

1. 2026年7月9日 UTC 21:20investigating

   请注意,我们正在观察向Natcom发送短信的下降。 我们正在同我们的承运人伙伴合作以解决这一问题,并将在获得更多信息后立即发布最新情况。 若有任何问题,请联系api.support.vonage.com

2. 2026年7月10日 UTC 04:57monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月10日 UTC 05:26resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月9日 UTC 10:13investigating

   目前我们正面临信息传递问题, 因此,您可能会遇到延迟,故障或缺失的外出消息交付收据. 我们的供应商意识到这个问题,并紧急调查其根源。 一旦获得更多信息,我们将公布最新情况。 若有任何问题,请联系api.support.vonage.com

2. 2026年7月9日 UTC 10:20investigating

   我们正在继续调查这一问题.

3. 2026年7月9日 UTC 12:05monitoring

   一项措施已经执行,我们正在监测结果.

4. 2026年7月9日 UTC 13:28resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月9日 UTC 08:07investigating

   请注意,我们已接到通知,南非的MTN网络收到信息。 我们正在同我们的承运人伙伴合作以解决这一问题,并将在获得更多信息后立即发布最新情况。 若有任何问题,请联系api.support.vonage.com

2. 2026年7月9日 UTC 08:43monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月9日 UTC 09:41resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月8日 UTC 17:03investigating

   请注意,我们正在观察向Telstra发送短信的情况。 我们正在同我们的承运人伙伴合作以解决这一问题,并将在获得更多信息后立即发布最新情况。 若有任何问题,请联系api.support.vonage.com

2. 2026年7月9日 UTC 00:22monitoring

   一项措施已经执行,我们正在监测结果.

3. 2026年7月9日 UTC 01:05resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年7月8日 UTC 15:18resolved

   在PSTN短暂中断为新加坡地区征召后,Vonage服务完全恢复,从协调世界时2026-07-08 14:14开始. 完全解析确认生效 2026-07-08 14:56 UTC. 受到影响的客户将收到一份正式的RFO。 谢谢你的耐心和理解 我们努力尽快恢复服务 如果有任何问题,请联系api.support.vonage.com.

自动翻译自官方事件更新。

1. 2026年7月7日 UTC 10:58investigating

   We are observing SMS delivery degradation towards MIC/Zantel Tanzania network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月7日 UTC 11:24resolved

   This incident has been resolved.

1. 2026年7月6日 UTC 23:40investigating

   Please be advised that we are observing SMS delivery degradation towards 1&1. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月7日 UTC 00:13monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月7日 UTC 00:44resolved

   This incident has been resolved.

1. 2026年7月6日 UTC 21:51investigating

   Please be advised that we are observing SMS delivery degradation towards Lumitel. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月7日 UTC 05:52resolved

   This incident has been resolved.

1. 2026年7月6日 UTC 17:31investigating

   We are aware of issues that may be impacting your Voice API Speech Recognition and Text to Speech failures in both EU regions. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

2. 2026年7月6日 UTC 17:44investigating

   We are continuing to investigate this issue.

3. 2026年7月6日 UTC 18:35identified

   We have identified the issue that may be impacting your Voice API Speech Recognition (ASR) and Text-to-Speech (TTS) service in the EU region and have applied initial mitigations. We will continue to provide further updates within 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

4. 2026年7月6日 UTC 19:38resolved

   Vonage services have been fully restored following today’s service interruption impacting Voice API Speech Recognition and Text to Speech in both EU regions, which began at 2026-07-06 16:37:00 UTC. Full resolution has been confirmed effective 2026-07-06 17:22:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

1. 2026年7月6日 UTC 08:44investigating

   Please be advised that we are observing SMS delivery degradation towards TPG Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月6日 UTC 12:53monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月6日 UTC 13:20resolved

   This incident has been resolved.

1. 2026年7月6日 UTC 02:49investigating

   We have detected degradation affecting 10DLC numbers towards multiple networks. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

2. 2026年7月6日 UTC 14:25monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月7日 UTC 01:04resolved

   This incident has been resolved.

1. 2026年7月5日 UTC 05:12investigating

   We are aware of issues with a third-party provider affecting the Email channel for Verify V2 requests, which may be impacting some Vonage customers' email delivery, resulting in errors and delays. We'll provide further updates within 2 hours. Thank you for your patience and understanding.

2. 2026年7月5日 UTC 05:47identified

   We have identified that the issue impacting your Verify V2 email channel, resulting in errors and delays in email delivery, is caused by our third-party email provider. The provider has identified the root cause, and their engineering team is actively working on implementing a fix. We will continue to provide further updates within 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

3. 2026年7月5日 UTC 06:51monitoring

   Vonage services continue to show signs of recovery following today's interruption to the Verify V2 email channel. Our engineering team is actively monitoring the service to confirm full stability, and we remain engaged with our third-party provider as recovery continues. We will continue to provide further updates within 2 hours, and once full service is confirmed as restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

4. 2026年7月5日 UTC 07:14resolved

   Vonage services have been fully restored following today's service interruption to the Verify V2 email channel, which began at 2026-07-05 04:20 UTC. Full resolution has been confirmed by our third-party provider effective 2026-07-05 06:00 UTC. Thank you for your patience and understanding as we worked with our third-party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

1. 2026年7月3日 UTC 22:09investigating

   We are currently observing a degradation impacting SMS and Voice delivery to Lycamobile in the United Kingdom. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月4日 UTC 08:24monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月4日 UTC 08:47resolved

   This incident has been resolved.

1. 2026年7月2日 UTC 13:42investigating

   We have identified and subsequently resolved an issue impacting DTMF not working for WebRTC Agents, with the disruption occurring Start date time 2026-07-01T10:45:00.000+0000 UTC. Recovered: 2026-07-02T06:52:00.000+0000 UTC. Region-APSE2 Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

2. 2026年7月2日 UTC 13:54resolved

   This incident has been resolved.

1. 2026年7月2日 UTC 08:56investigating

   We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月3日 UTC 04:24resolved

   This incident has been resolved.