Webshipper 中断历史

1. 2026年10月13日 UTC 07:26investigating

   我们目前从DSV Xpress IT系统的反应时间缓慢。 我们已经将这一问题通知了承运人,他们目前正在努力解决这一问题。 一旦收到任何消息,我们将立即更新这一事件.

2. 2026年10月14日 UTC 07:39resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年9月21日 UTC 09:57investigating

   我们目前正在调查一个影响与几个承运人通信的问题,这可能影响到Webshipper的货运创建。 我们正在积极研究一项决议,一旦有最新消息,我们将立即通报.

2. 2026年9月21日 UTC 10:50identified

   这一问题已经确定,一个解决办法正在实施之中.

3. 2026年9月21日 UTC 11:45monitoring

   一项措施已经执行,我们正在监测结果.

4. 2026年9月21日 UTC 13:05resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年8月6日 UTC 17:24identified

   We detected an issue on API V2 - Health at 2026-08-06 17:24 UTC. Get "https://monitoring.api.webshipper.io/health": request timed out.

2. 2026年8月6日 UTC 17:25resolved

   Service restored after 1m. Thank you for your patience.

1. 2026年8月6日 UTC 17:23identified

   We detected an issue on API V2 - Rate Quote at 2026-08-06 17:23 UTC. Post "https://monitoring.api.webshipper.io/v2/rate_quotes": request timed out.

2. 2026年8月6日 UTC 17:24resolved

   Service restored after 1m. Thank you for your patience.

1. 2026年6月24日 UTC 07:37identified

   We are currently experiencing slow response times and errors from DAO's IT systems. This can result in errors on shipment creation, label generation and updating tracking information. We will update this incident as soon as we receive any news.

2. 2026年6月24日 UTC 10:15resolved

   This incident has been resolved.

1. 2026年6月15日 UTC 08:46investigating

   GLS is timing out on most shipment booking requests. The carrier's support team has been contacted. We will post when we have more updates.

2. 2026年6月15日 UTC 09:36identified

   GLS have acknowledged the issue and confirmed it is isolated to international labels. We are actively monitoring the situation.

3. 2026年6月15日 UTC 11:56resolved

   We are closing this incident, as we have not seen any new issues/reports in the past hours.

1. 2026年5月29日 UTC 12:47identified

   We are currently experiencing slow response times from PostNord's API systems. We have notified PostNord about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news. https://apistatus.postnord.com/

2. 2026年5月29日 UTC 14:15resolved

   The incident has been resolved - https://apistatus.postnord.com/

1. 2026年4月28日 UTC 10:47identified

   We are currently experiencing an issue affecting shipments booked via DSV (including GLS services), where bookings may fail with an error during processing. DSV has confirmed they are experiencing issues with their rate calculation (service quote) system. - DSV is aware of the issue and actively investigating - No confirmed ETA yet, though initial indications suggest a resolution may be possible within the next hours - If you encounter this issue, we recommend retrying later - For urgent shipments, please contact DSV directly for guidance

2. 2026年4月29日 UTC 07:54resolved

   The issue affecting shipments via DSV has now been resolved. DSV has confirmed that their rate calculation system is functioning again, and bookings are being processed as expected. If you previously experienced errors, you should now be able to proceed with bookings normally.

1. 2026年4月16日 UTC 05:42identified

   We are currently experiencing a degraded performance of PostNord Denmark. The issue has been found and we're currently working on a fix.

2. 2026年4月16日 UTC 06:12monitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年4月16日 UTC 06:19resolved

   This incident has been resolved.

1. 2026年3月17日 UTC 14:10monitoring

   Danske Fragtmænd API had issues and was not respoding to calls. We received the confirmation from the carrier that they have solved the issues on their side, but we can still see some issues in Webshipper. We are currently monitoring if it's resolved.

2. 2026年3月17日 UTC 14:35resolved

   This incident has been resolved.

1. 2026年2月25日 UTC 08:39identified

   Bring is currently having issues with their API not returning Pickup points. For more details, check Bring's webpage for status: https://status.bring.systems/

2. 2026年2月25日 UTC 10:23monitoring

   The issue has been fixed on Bring side and they are monitoring.

3. 2026年2月25日 UTC 11:31resolved

   This incident has been resolved.

1. 2026年2月2日 UTC 09:29identified

   We have ongoing timeout errors with Postnord, and we are working on a fix.

2. 2026年2月2日 UTC 09:52identified

   Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.

3. 2026年2月2日 UTC 10:24identified

   The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.

4. 2026年2月2日 UTC 10:50monitoring

   The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.

5. 2026年2月2日 UTC 11:04resolved

   All services are operational. No more errors encountered.

1. 2026年1月12日 UTC 10:34monitoring

   A fix has been implemented and we are monitoring the results.

2. 2026年1月12日 UTC 10:42resolved

   This incident has been resolved.

1. 2025年12月11日 UTC 10:50investigating

   DHL is experiencing issues with their API connection.

2. 2025年12月11日 UTC 12:46resolved

   DHL is running normally.

1. 2025年12月5日 UTC 09:13investigating

   We are seeing some downtime on some of our internal support tools. This may cause some delays in our handling of support requests. The incident does not affect Webshippers core platforms - but it may affect external systems like Shopify and carriers. The issues is related to recent status messages posted by Cloudflare. For more information, please see their status page at https://www.cloudflarestatus.com/

2. 2025年12月5日 UTC 09:26monitoring

   Our support tool and Shopify are running again. We apologize for any delays in responses.

3. 2025年12月5日 UTC 09:50resolved

   This incident has been resolved.

1. 2025年11月19日 UTC 10:32identified

   DSV Xpress is experiencing downtimes, please refer to their status page: https://www.dsv.com/da-dk/online-services

2. 2025年11月19日 UTC 15:38resolved

   DSV is still experiencing downtime, please continue to refer to their status page for updates https://www.dsv.com/da-dk/online-services

1. 2025年11月18日 UTC 14:36identified

   Cloudflare have reported a major outage affecting several services. While our services are not directly affected this has affected some third party carriers. Please see Cloudflares status page at the link below for more details. cloudflarestatus.com

2. 2025年11月19日 UTC 07:08resolved

   Cloudflare have confirmed that their services returned to normal. Closing incident.

1. 2025年10月22日 UTC 11:22identified

   The issue has been identified and a fix is being implemented.

2. 2025年10月22日 UTC 11:45monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年10月22日 UTC 13:32resolved

   This incident has been resolved.

1. 2025年10月20日 UTC 11:04identified

   We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.

2. 2025年10月20日 UTC 11:52monitoring

   According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

3. 2025年10月20日 UTC 12:23resolved

   This incident has been resolved.

1. 2025年7月30日 UTC 09:54investigating

   We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

2. 2025年7月30日 UTC 10:10monitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年7月30日 UTC 11:42resolved

   This incident has been resolved.