西区 1次间歇服务
Issues轻微事件
受影响的组件
Westpac One - (Mobile App - iOS)Westpac One - (Browser)Westpac One - (Mobile App - Android)
- identified
一些客户在进入Westpac One数字银行时遇到困难。 我们对不便表示歉意,并正在紧急研究这一问题.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
55 Westpac New Zealand incidents · 2022年6月 — official updates, affected components, duration and resolution details.
一些客户在进入Westpac One数字银行时遇到困难。 我们对不便表示歉意,并正在紧急研究这一问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
本周早些时候的技术支付问题已经解决。 如果您的账户有任何剩余问题 请拨打0800400600 个人支持电话 我们对此造成的任何破坏表示歉意.
上周的付款问题已经解决,余额是正确的。 如果您的账户或时间表有任何剩余问题,请拨打0800,400,600个人支持电话。 我们对此造成的任何破坏表示歉意.
这一事件已经得到解决.
自动翻译自官方事件更新。
由于技术问题,目前没有Westpac One数字银行。 我们的技术人员正在紧急调查 我们为不便而道歉.
西区 一个数字银行现在正常运转。 然而,我们正在紧急处理一些拖延一夜的付款. 谢谢你的耐心,我们解决了这件事.
在我们努力解决这一问题时,我们意识到断断续续地进入Westpac One,以及一些在Westpac One没有付款或显示错误的问题,还有少数自动取款机离线。 我们非常抱歉 这对你的银行造成任何影响 请放心,我们正在努力解决这个问题.
更新 12.20PM: 访问Westpac 其中一项已恢复,小组继续通过今天上午停电的剩余影响开展工作,包括结清持有的付款并努力纠正时间表。 我们对中断表示诚挚的歉意.
最新消息3.15PM:威斯特帕克 随着付款和交易档案的处理,一天里继续纠正一个交易记录。 我们期望明天早上所有问题都能得到解决, 如果你今天受到冲击并需要紧急支援, 请联系我们的联络中心, 我们向任何受到影响的人表示诚挚的歉意 我们知道这可能会令人沮丧 我们感谢你的耐心.
我们正在继续努力解决这个问题。
我们已解决了Westpac One的问题,大多数客户的账户状况现在应正确显示。 但是,如果你的立场仍然显示不正确,请给我们打电话0800400600。 感谢您耐心地工作, 我们处理的电话量比通常要多, 并再次为这对银行业务的影响道歉.
这一事件已经得到解决.
自动翻译自官方事件更新。
由于技术问题,目前没有Westpac One数字银行。 我们对不便表示歉意,我们的技术小组正在紧急努力解决这一问题.
这一事件已经得到解决.
自动翻译自官方事件更新。
由于技术问题,目前没有Westpac One安全代码的短信。 我们正紧急努力解决这个问题,并对不便表示歉意.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
Some customers are experiencing difficulty accessing Westpac One online banking. Our technical teams are urgently investigating. We apologise for the inconvenience.
This incident has been resolved.
We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,
We are continuing to work on a fix for this issue.
This incident has been resolved.
Due to a technical issue, International Money Transfers are intermittently unavailable. We're urgently working to fix this issue and apologise for the inconvenience.
This incident has been resolved.
We're aware of an issue currently affecting access to Westpac One digital banking. Our tech teams are engaged and are working to urgently fix this issue. We apologise for the inconvenience.
This incident has been resolved.
Some customers are reporting difficulty accessing Westpac One digital banking. Our tech team is looking into this with urgency. We apologise for the inconvenience.
Business Online (BOL) is currently unavailable. Our tech team is investigating. We apologise for the inconvenience.
This incident has been resolved.
Some customers are reporting issues logging on to Westpac One digital banking. This appears to be intermittent. Please wait a few mintues and then try again. We apologise for the inconvenience.
This incident has been resolved.
Due to a technical issue, Westpac One digital banking is currently unavailable. We apologise for the inconvenience, our tech teams are working urgently to resolve this issue.
This incident has been resolved.
Due to a technical issue, Westpac One digital banking is currently unavailable. We apologise for the inconvenience, our tech teams are looking into this with urgency.
Due to a technical issue, Westpac One digital banking, Westpac One Business, and Business Online are currently unavailable. Card services and ATMS are unaffected and scheduled payments are working as normal. Our Contact Centre is open for urgent queries but please be aware that we're experiencing significant queues and wait times. We apologise for the inconvenience, our tech teams are working urgently to resolve this issue.
We are continuing to investigate this issue.
Update: This issue has been resolved and access to Westpac One has been restored. We sincerely apologise for the inconvenience.
Due to a technical issue, Westpac One digital banking is currently unavailable. Our tech team is working to fix this as soon as possible. We apologise for the inconvenience.
This incident has been resolved.
Westpac One Business is currently unavailable. Tech teams are engaged and are working to fix this as soon as possible. We apologise for the inconvenience.
This incident has been resolved.
We are aware some customers are having trouble seeing their online banking transactions. We are working urgently to identify and fix the issue, and thank customers for their patience. Our contact centre is also currently unable to receive calls, so please check this page and Facebook for updates.
We are continuing to investigate this issue.
This incident has been resolved.
We’re aware a small number of customers are experiencing delays with inward payments. Our tech team is urgently investigating and working to fix this. We expect to provide an update first thing tomorrow. We apologise for any inconvenience.
All outbound payments are flowing as normal, however a small number of inbound payments to Westpac customers are still delayed. Our tech team is working urgently to fix this and we will provide an update later this morning. We apologise for any inconvenience.
UPDATE: This issue has been resolved and all payments have been processed into accounts. We apologise for the delay and the inconvenience.
Westpac One digital banking is currently unavailable. Our tech team is looking into this with urgency. We apologise for the inconvenience.
This incident has been resolved.
Transfers in Westpac One are experiencing intermittent failures. We apologise for the inconvenience. ATMs, Saturday branches and our Contact Centre are operational so please get in touch for urgent transfers.
UPDATE: We’re continuing to work on the intermittent Transfers and access issues to Westpac One Digital Banking. We sincerely apologise as we know this has been a frustrating afternoon for many. A lot of transfers are completing so if your transfer doesn’t work, please wait a while and try again. Alternatively, one workaround is to make a Payment to yourself, rather than a transfer. Select Pay and enter the account number of your desired account. We appreciate this is a more cumbersome process but our Tech team is working hard on the issue and we hope to have usual service restored in the near future. Again, our apologies for the continued disruption.
This incident has been resolved.