Pricing
Status historyRSS updatesStatus API

Powered by Uptimus

    Wink 中断历史

    48 Wink incidents · 2019年3月 — official updates, affected components, duration and resolution details.

    返回当前状态

    App notifications not being received

    开始时间 2024年9月16日 UTC 17:41 · 90d 9h

    Outage重大事件
    受影响的组件
    Wink Core API
    1. 2024年9月16日 UTC 17:41investigating

      We are currently investigating this issue.

    2. 2024年12月12日 UTC 16:44monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年12月16日 UTC 03:18resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2024年6月26日 UTC 00:20 · 18h 11m

    Outage重大事件
    受影响的组件
    Alexa IntegrationGoogle Home IntegrationWink Hub API
    1. 2024年6月26日 UTC 00:20investigating

      We are currently investigating this issue.

    2. 2024年6月26日 UTC 17:18identified

      The issue has been identified and a fix is being implemented.

    3. 2024年6月26日 UTC 18:31resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2023年12月18日 UTC 16:58 · 9d 4h

    Outage重大事件
    受影响的组件
    Alexa IntegrationGoogle Home IntegrationWink Hub API
    1. 2023年12月18日 UTC 16:58investigating

      We are currently investigating an issue with controlling Hub-connected devices.

    2. 2023年12月22日 UTC 23:40investigating

      We are continuing to investigate this issue.

    3. 2023年12月24日 UTC 19:14monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年12月27日 UTC 21:19resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2023年10月7日 UTC 22:32 · 3d 0h

    Outage严重事件
    受影响的组件
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 2023年10月7日 UTC 22:32investigating

      We are investigating issues with logging in and controlling devices.

    2. 2023年10月10日 UTC 16:31monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年10月10日 UTC 23:11resolved

      This incident has been resolved.

    Hub API Connectivity Issues

    开始时间 2023年8月29日 UTC 02:49 · 3d 3h

    Pending
    受影响的组件
    Alexa IntegrationGoogle Home IntegrationWink Hub API
    1. 2023年8月29日 UTC 02:49investigating

      We are currently investigating this issue.

    2. 2023年9月1日 UTC 06:35resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2023年8月4日 UTC 15:43 · 3d 0h

    Outage严重事件
    受影响的组件
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationIFTTT Integration
    1. 2023年8月4日 UTC 15:43investigating

      We are currently investigating an issue with accessing and controlling Wink-connected devices.

    2. 2023年8月4日 UTC 21:31investigating

      We are continuing to investigate this issue.

    3. 2023年8月6日 UTC 00:53monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年8月7日 UTC 16:08resolved

      This incident has been resolved.

    Wink App & Device Connectivity/Control Issues

    开始时间 2023年5月13日 UTC 01:12 · 25d 13h

    Outage严重事件
    受影响的组件
    Wink Core APIAlexa IntegrationGoogle Home Integration
    1. 2023年5月13日 UTC 01:12investigating

      We are currently investigating issues with logging into/controlling devices within the Wink App as well as voice commands failing.

    2. 2023年5月13日 UTC 01:14investigating

      We are continuing to investigate this issue.

    3. 2023年5月15日 UTC 21:27identified

      The issue has been identified and a fix is being implemented.

    4. 2023年6月6日 UTC 03:18identified

      We are continuing to work on a fix for this issue.

    5. 2023年6月6日 UTC 14:50monitoring

      A fix has been implemented and we are monitoring the results.

    6. 2023年6月7日 UTC 15:07resolved

      This incident has been resolved.

    Philips Hue Control Issues

    开始时间 2023年3月29日 UTC 13:39 · 7d 7h

    Outage重大事件
    受影响的组件
    Wink Core API
    1. 2023年3月29日 UTC 13:39investigating

      We are investigating an incident affecting some accounts which is preventing control and re-linking of Philips Hue devices.

    2. 2023年4月5日 UTC 21:06resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2022年11月14日 UTC 17:46 · 179d 7h

    Outage严重事件
    受影响的组件
    Wink Core API
    1. 2022年11月14日 UTC 17:46investigating

      We are currently investigating this issue.

    2. 2022年11月22日 UTC 01:13investigating

      We are currently investigating connectivity issues for Wink-connected devices. Hubs and other devices may periodically disconnect and automatically reconnect to the Wink platform.

    3. 2023年1月7日 UTC 13:48investigating

      We are continuing to investigate intermittent connectivity issues for Wink-connected devices. Hubs and other devices may periodically disconnect and automatically reconnect to the Wink platform.

    4. 2023年5月13日 UTC 01:13investigating

      We are continuing to investigate this issue.

    5. 2023年5月13日 UTC 01:16resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2022年9月29日 UTC 14:46 · 8d 5h

    Outage重大事件
    受影响的组件
    Wink Hub API
    1. 2022年9月29日 UTC 14:46investigating

      We are currently investigating an issue controlling Hub-connected devices.

    2. 2022年10月7日 UTC 20:41resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2022年7月1日 UTC 01:09 · 26d 16h

    Outage严重事件
    受影响的组件
    Sensi integrationWink Core APIwink.comHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 2022年7月1日 UTC 01:09identified

      The issue has been identified and our team is working on a fix.

    2. 2022年7月12日 UTC 16:09identified

      We are continuing to work on a fix for our connectivity issues. We will post here when we have a resolution.

    3. 2022年7月22日 UTC 15:15identified

      A resolution is currently being applied and we anticipate that our core systems and websites will be back online in the coming days.

    4. 2022年7月25日 UTC 22:09monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2022年7月27日 UTC 02:59identified

      We have identified an issue regarding password resets, and we are working on a fix. All other issues have been resolved.

    6. 2022年7月27日 UTC 17:12resolved

      This incident has been resolved.

    Password Reset and Account Confirmation Email Disruption

    开始时间 2021年3月1日 UTC 22:53 · 114d 16h

    Pending
    1. 2021年3月1日 UTC 22:53investigating

      We are currently investigating an issue with emails not being sent for Password Resets, Account Confirmations, and Robot effects.

    2. 2021年6月24日 UTC 15:32resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2021年1月25日 UTC 14:19 · 10d 5h

    Outage严重事件
    受影响的组件
    Sensi integrationWink Core APIwink.comHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIWink Email SupportIFTTT Integration
    1. 2021年1月25日 UTC 14:19investigating

      We are currently investigating an issue with Alexa control and app activity

    2. 2021年1月25日 UTC 15:44investigating

      We are currently investigating an issue controlling devices connected to Wink. Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.

    3. 2021年1月25日 UTC 16:14investigating

      We are continuing to investigate this issue.

    4. 2021年1月26日 UTC 01:30investigating

      We are continuing to investigate an issue controlling devices connected to Wink. Local Control of the Wink Hub is not affected and we encourage users to remain logged-in to their Wink Account. Please refrain from unplugging your Wink Hubs while we work to fix this issue.

    5. 2021年1月27日 UTC 15:44identified

      We have identified the issue and are working on implementing a fix. We are still encouraging our users to refrain from unplugging their Wink Hubs as Local Control is not affected.

    6. 2021年1月28日 UTC 23:26identified

      We have identified the issue and are implementing a fix.

    7. 2021年2月1日 UTC 20:30identified

      Progress is ongoing and we are still working toward a resolution to get all systems online. We will update this page as new information becomes available.

    8. 2021年2月3日 UTC 16:53identified

      We have applied a solution to resolve connectivity and we will have the services up soon. Wink Hubs will begin reconnecting in phases. We will update you all again shortly.

    9. 2021年2月4日 UTC 16:06monitoring

      A fix has been implemented and we are monitoring the results. Most Hubs are back online.

    10. 2021年2月4日 UTC 19:40resolved

      This incident has been resolved.

    Sensi Service Disruption

    开始时间 2020年12月1日 UTC 05:45 · 2h 26m

    Outage严重事件
    受影响的组件
    Sensi integration
    1. 2020年12月1日 UTC 05:45investigating

      Sensi is experiencing a service issue and they are currently investigating a solution. Remote access to Sensi through the Sensi App and through Wink are temporarily unavailable. The Sensi thermostat should operate your HVAC system normally.

    2. 2020年12月1日 UTC 07:27monitoring

      Sensi has a fix in place and are monitoring.

    3. 2020年12月1日 UTC 08:11resolved

      This incident has been resolved.

    Google Home Integration Service Disruption

    开始时间 2020年10月6日 UTC 15:23 · 13m

    Outage重大事件
    受影响的组件
    Google Home Integration
    1. 2020年10月6日 UTC 15:23investigating

      Our Google Home integration is currently experiencing issues due to maintenance being performed by an upstream provider. We will update this status page when the issue is resolved

    2. 2020年10月6日 UTC 15:36resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2020年9月10日 UTC 22:20 · 2d 2h

    Outage重大事件
    受影响的组件
    Sensi integrationWink Core APIwink.comHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIWink Email SupportIFTTT Integration
    1. 2020年9月10日 UTC 22:20investigating

      We are currently investigating an issue controlling devices connected to Wink.

    2. 2020年9月11日 UTC 02:03investigating

      We are continuing to investigate this issue.

    3. 2020年9月11日 UTC 22:28identified

      The issue has been identified and a fix is being implemented.

    4. 2020年9月12日 UTC 02:15identified

      We have implemented a fix for wink.com and are continuing our work to bring the rest of the services online

    5. 2020年9月12日 UTC 16:27identified

      We are continuing to work on a fix for this issue.

    6. 2020年9月12日 UTC 20:32monitoring

      A fix has been implemented and we are monitoring the results.

    7. 2020年9月13日 UTC 00:30monitoring

      We are continuing to monitor for any further issues.

    8. 2020年9月13日 UTC 01:19resolved

      This incident has been resolved.

    Wink Connectivity Issues

    开始时间 2020年7月31日 UTC 04:36 · 7h 55m

    Issues轻微事件
    受影响的组件
    Wink Hub API
    1. 2020年7月31日 UTC 04:36investigating

      We are receiving reports of some Wink Hubs going offline and are investigating the issue.

    2. 2020年7月31日 UTC 12:30resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2020年7月26日 UTC 00:44 · 1h 23m

    Issues轻微事件
    受影响的组件
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationRing IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 2020年7月26日 UTC 00:44investigating

      We are currently investigating issues controlling Wink devices by voice and in the app.

    2. 2020年7月26日 UTC 01:31identified

      The issue has been identified and a fix is being implemented.

    3. 2020年7月26日 UTC 01:40monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2020年7月26日 UTC 02:07resolved

      This incident has been resolved.

    Wink Connectivity Issues

    开始时间 2020年7月1日 UTC 17:58 · 24m

    Outage重大事件
    受影响的组件
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationWink Hub APIIFTTT Integration
    1. 2020年7月1日 UTC 17:58investigating

      We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.

    2. 2020年7月1日 UTC 18:01monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2020年7月1日 UTC 18:22resolved

      This incident has been resolved.

    Connectivity Issues

    开始时间 2020年6月26日 UTC 18:40 · 2h 40m

    Outage重大事件
    受影响的组件
    Sensi integrationWink Core APIHoneywell integrationArlo IntegrationAlexa IntegrationGoogle Home IntegrationAugust IntegrationCanary IntegrationNest integrationIFTTT Integration
    1. 2020年6月26日 UTC 18:40investigating

      We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.

    2. 2020年6月26日 UTC 20:43monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2020年6月26日 UTC 21:20resolved

      This incident has been resolved.