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    Wodify Public 中断历史

    46 Wodify Public incidents · 2020年6月 — official updates, affected components, duration and resolution details.

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    电子邮件发送已暂停

    开始时间 2026年9月6日 UTC 19:50 · 21h 51m

    Outage严重事件
    受影响的组件
    Automated Emails
    1. 2026年9月6日 UTC 19:50investigating

      我们正研究一个阻止电子邮件通过Wodify发送的问题。 抱歉给您带来不便.

    2. 2026年9月7日 UTC 17:39investigating

      电子邮件现在正常发送.

    3. 2026年9月7日 UTC 17:40resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    不可用 - AWS 问题

    开始时间 2026年7月16日 UTC 08:27 · 进行中

    Pending
    受影响的组件
    Application ServersAdmin Mobile AppWodify WorkflowsDatabase ServerAPIsWodify Client Mobile AppAutomated EmailsDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 2026年7月16日 UTC 08:27investigating

      我们正在调查Cloudfront的AWS问题 导致停电 服务应该很快恢复.

    自动翻译自官方事件更新。

    Reporting Unavailability

    开始时间 2026年5月19日 UTC 11:58 · 27m

    Issues轻微事件
    受影响的组件
    Reporting Database
    1. 2026年5月19日 UTC 11:58identified

      We are currently investigation an issue related to our reporting functionality. It is being addressed currently and we expect a resolution soon.

    2. 2026年5月19日 UTC 12:06monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月19日 UTC 12:26resolved

      This incident has been resolved.

    Partial Service Degradation Due to AWS Outage

    开始时间 2025年10月20日 UTC 13:29 · 9h 36m

    Pending
    1. 2025年10月20日 UTC 13:29monitoring

      We’re aware of intermittent service disruptions currently affecting parts of the Wodify platform. The issue originates from a broader outage with one of our key technology partners, Amazon Web Services (AWS), which is impacting many online services beyond Wodify. We’re closely monitoring the situation and will restore full functionality as soon as AWS resolves the underlying issue. We’ll continue to share updates as we learn more. Thanks for your patience and understanding — we know how important reliable access is to your business.

    2. 2025年10月20日 UTC 23:05resolved

      This incident has been resolved.

    Automated Email Sending Delay.

    开始时间 2025年7月31日 UTC 23:56 · 1h 38m

    Outage重大事件
    受影响的组件
    Automated Emails
    1. 2025年7月31日 UTC 23:56identified

      We are currently working to resolve the issue with Automated email and a delay of sending.

    2. 2025年8月1日 UTC 01:34resolved

      This incident has been resolved.

    Partial Outage

    开始时间 2025年6月12日 UTC 18:45 · 3h 3m

    Issues轻微事件
    受影响的组件
    Wodify Client Mobile App
    1. 2025年6月12日 UTC 18:45investigating

      We’re aware of a service disruption that’s currently affecting both the Client App and Kiosk Plus. The issue stems from a broader outage with one of our key technology partners, Amazon Web Services (AWS), This is impacting many online services beyond Wodify. We’re closely tracking the situation and working to bring everything back to normal as soon as possible. We’ll keep you updated as we learn more. Thanks for your patience and understanding — we know how important these tools are to your business.

    2. 2025年6月12日 UTC 21:48resolved

      This incident has been resolved.

    Partial Outage: Online Sales Portal

    开始时间 2025年4月23日 UTC 17:28 · 10m

    Outage重大事件
    受影响的组件
    Online Sales Portal
    1. 2025年4月23日 UTC 17:28investigating

      We’re currently experiencing degraded performance issues with Online Sales Portal. We apologize for any inconvenience this may have caused. Our team is working to restore normal functionality as quickly as possible.

    2. 2025年4月23日 UTC 17:38resolved

      This incident has been resolved.

    Outage: Automated Email Delivery

    开始时间 2025年4月10日 UTC 17:35 · 6h 8m

    Outage严重事件
    受影响的组件
    Automated Emails
    1. 2025年4月10日 UTC 17:35identified

      We’re currently experiencing degraded performance issues with Automated Email Delivery. Our team is currently working to restore normal functionality. We apologize for any inconvenience this may have caused.

    2. 2025年4月10日 UTC 23:42resolved

      This incident has been resolved.

    Service Outage

    开始时间 2024年9月6日 UTC 18:31 · 22m

    Outage严重事件
    受影响的组件
    Application ServersAdmin Mobile AppWodify WorkflowsDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 2024年9月6日 UTC 18:31identified

      We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience.

    2. 2024年9月6日 UTC 18:36monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年9月6日 UTC 18:53resolved

      This incident has been resolved.

    Reporting Data Process Interruption

    开始时间 2024年8月1日 UTC 14:43 · 5h 27m

    Issues轻微事件
    受影响的组件
    Reporting Database
    1. 2024年8月1日 UTC 14:43monitoring

      The nightly timer that updates all customer data in reporting was not completed. Reporting is available, but will be one day out of date. The problem has identified and the process will run tonight. We apologize for the inconvenience.

    2. 2024年8月1日 UTC 20:10resolved

      This incident has been resolved.

    Infrastructure Irregularities

    开始时间 2024年7月19日 UTC 05:56 · 1d 12h

    Outage严重事件
    受影响的组件
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalReporting DatabasePOS Mobile App
    1. 2024年7月19日 UTC 05:56investigating

      We are currently investigating this issue.

    2. 2024年7月19日 UTC 06:14investigating

      We are continuing to investigate this issue.

    3. 2024年7月19日 UTC 11:51identified

      Global issue identified. We are working to restore service. https://www.cnn.com/business/live-news/global-outage-intl-hnk/index.html

    4. 2024年7月19日 UTC 14:47monitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年7月25日 UTC 18:05resolved

      This incident has been resolved.

    Investigating issues

    开始时间 2024年6月17日 UTC 16:38 · 58m

    Outage重大事件
    受影响的组件
    Database Server
    1. 2024年6月17日 UTC 16:38investigating

      We are investigating issues and will provide updates here soon.

    2. 2024年6月17日 UTC 17:36resolved

      This incident has been resolved.

    Issue to Class List / Calendar pages

    开始时间 2024年3月20日 UTC 19:27 · 1h 33m

    Issues轻微事件
    受影响的组件
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalReporting DatabasePOS Mobile App
    1. 2024年3月20日 UTC 19:27investigating

      We are currently investigating this issue.

    2. 2024年3月20日 UTC 21:00resolved

      This incident has been resolved.

    Under Maintenance

    开始时间 2023年7月11日 UTC 14:56 · 6m

    Outage严重事件
    受影响的组件
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 2023年7月11日 UTC 14:56investigating

      We’re experiencing a service issue which we expect to have resolved shortly.

    2. 2023年7月11日 UTC 15:02investigating

      We are continuing to investigate this issue.

    3. 2023年7月11日 UTC 15:03resolved

      This incident has been resolved.

    Point of Sale Outage

    开始时间 2023年2月10日 UTC 13:36 · 2h 49m

    Outage重大事件
    受影响的组件
    Online Sales PortalPOS Mobile App
    1. 2023年2月10日 UTC 13:36investigating

      An upgrade of our encryption system is running longer than anticipated but should complete within the next few hours at which point full functionality will be restored.

    2. 2023年2月10日 UTC 13:37identified

      The issue has been identified and a fix is being implemented.

    3. 2023年2月10日 UTC 15:46monitoring

      A fix has been implemented and we are monitoring the results.

    4. 2023年2月10日 UTC 15:47monitoring

      We are continuing to monitor for any further issues.

    5. 2023年2月10日 UTC 16:25resolved

      This incident has been resolved.

    Investigating issues with Reporting and Insights

    开始时间 2023年1月24日 UTC 17:56 · 16h 19m

    Outage重大事件
    受影响的组件
    Reporting Database
    1. 2023年1月24日 UTC 17:56investigating

      We are investigating issues with Reporting and Insights and will provide updates here soon.

    2. 2023年1月25日 UTC 10:14investigating

      We are continuing to investigate this issue.

    3. 2023年1月25日 UTC 10:15resolved

      This incident has been resolved.

    Email Platform - Mailchimp Transactional Down

    开始时间 2023年1月5日 UTC 01:25 · 1h 53m

    Pending
    受影响的组件
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalPOS Mobile AppApplication Servers
    1. 2023年1月5日 UTC 01:25monitoring

      The platform we use to send out emails through Wodify is experiencing a connection issue. We are closely monitoring the status. You can also follow along here:https://twitter.com/MailchimpStatus We'll provide an update as soon as the email service is restored.

    2. 2023年1月5日 UTC 03:18resolved

      Thank you for your patience. The connection issue reported by the email platform has now been resolved. All emails will be sent as expected. Please for more details, please check out: https://twitter.com/MailchimpStatus

    partial outage

    开始时间 2022年10月23日 UTC 12:53 · 1h 46m

    Outage重大事件
    受影响的组件
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalPOS Mobile App
    1. 2022年10月23日 UTC 12:53investigating

      We’re currently experiencing degraded performance issues with Wodify Core. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We'll update you soon!

    2. 2022年10月23日 UTC 14:20monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年10月23日 UTC 14:39resolved

      While conducting server maintenance there was an issue with one of our servers. We were able to isolate the issue and deploy a fix. This incident has been resolved. We apologize for any inconvenience this may have caused and will continue to monitor the status. Thank you for your patience and understanding.

    App Reinstall Required for Some Users

    开始时间 2022年9月9日 UTC 13:25 · 5h 36m

    Issues轻微事件
    受影响的组件
    Wodify Client Mobile App
    1. 2022年9月9日 UTC 13:25investigating

      We are currently investigating the cause of this issue. In the meantime please reinstall your mobile app if your mobile app screen is not loading.

    2. 2022年9月9日 UTC 18:59investigating

      If any issue persists with loading the client app please reinstall. Thank you.

    3. 2022年9月9日 UTC 19:01resolved

      This incident has been resolved.

    Intermittent 503 Errors

    开始时间 2022年8月9日 UTC 15:18 · 1d 3h

    Pending
    受影响的组件
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalPOS Mobile AppApplication Servers
    1. 2022年8月9日 UTC 15:18investigating

      We are currently investigating the issue.

    2. 2022年8月9日 UTC 20:17monitoring

      Site is operational - elevated monitoring ongoing

    3. 2022年8月10日 UTC 19:12resolved

      Incident resolved. Additional compute power added.