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    Workable 中断历史

    52 Workable incidents · 2022年9月 — official updates, affected components, duration and resolution details.

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    电子签名服务中断

    开始时间 2026年10月21日 UTC 15:08 · 1h 16m

    Outage重大事件
    受影响的组件
    E-signatures
    1. 2026年10月21日 UTC 15:08investigating

      我们的电子签名供应商正在接受紧急的定期维护。 用户在发送,批准,签名或更新电子签名模板时可能遇到出错. 这个问题影响到电子签名工作流程,包括提供信函和雇员签名。 更新后将在此共享:https://status.hellosign.com/incidents/r2d5pw74grzl

    2. 2026年10月21日 UTC 16:24resolved

      这一事件已经得到解决.

    自动翻译自官方事件更新。

    微软用户的电子邮件发送问题

    开始时间 2026年9月4日 UTC 11:38 · 57m

    Issues轻微事件
    受影响的组件
    Login & signup
    1. 2026年9月4日 UTC 11:38investigating

      我们发现,使用Microsoft 365/Outlook的客户可能会在接收通知,密码重置电子邮件,来自Workable的一次性登录密码电子邮件以及其他电子邮件方面出现延误. 这是由微软方面交付延迟造成的. 了解更多信息后,我们将更新这一页.

    2. 2026年9月4日 UTC 12:35resolved

      已恢复向Microsoft 365/Outlook收件人发送电子邮件。 我们没有在外部交付道路上有充分的能见度,因此,我们无法确认这一问题已经完全解决。 一些剩余拖延可能仍然发生,而这种情况已经消除。 如果中断返回,我们将继续监测和更新此页面

    自动翻译自官方事件更新。

    Delays in resume uploading

    开始时间 2026年4月23日 UTC 13:37 · 1h 32m

    Issues轻微事件
    受影响的组件
    Resume parsing
    1. 2026年4月23日 UTC 13:37investigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. 2026年4月23日 UTC 15:09resolved

      This incident has been resolved.

    Delays in resume uploading

    开始时间 2026年4月21日 UTC 07:08 · 2h 54m

    Issues轻微事件
    受影响的组件
    Resume parsing
    1. 2026年4月21日 UTC 07:08investigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. 2026年4月21日 UTC 10:01resolved

      This incident has been resolved.

    Issue with timeouts and slowness

    开始时间 2026年3月16日 UTC 16:19 · 14h 29m

    Issues轻微事件
    受影响的组件
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 2026年3月16日 UTC 16:19identified

      The issue has been identified and a fix is being implemented.

    2. 2026年3月16日 UTC 16:34investigating

      The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.

    3. 2026年3月17日 UTC 06:48resolved

      This incident has been resolved.

    E-signature service disruption

    开始时间 2026年2月13日 UTC 09:08 · 4h 24m

    Issues轻微事件
    受影响的组件
    E-signatures
    1. 2026年2月13日 UTC 09:08investigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

    2. 2026年2月13日 UTC 13:32resolved

      This incident has been resolved.

    Delayed refresh for BI Data Link and professional services reports

    开始时间 2026年2月5日 UTC 10:22 · 4d 3h

    Issues轻微事件
    受影响的组件
    BI Data Link
    1. 2026年2月5日 UTC 10:22identified

      Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

    2. 2026年2月6日 UTC 10:24monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年2月9日 UTC 13:46resolved

      This incident has been resolved.

    Offer letter signatures not working as expected

    开始时间 2026年1月2日 UTC 21:10 · 3h 4m

    Outage重大事件
    受影响的组件
    E-signatures
    1. 2026年1月2日 UTC 21:10investigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

    2. 2026年1月3日 UTC 00:15resolved

      This incident has been resolved.

    Application availability issues

    开始时间 2025年12月5日 UTC 09:01 · 33m

    Outage严重事件
    受影响的组件
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 2025年12月5日 UTC 09:01investigating

      Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

    2. 2025年12月5日 UTC 09:17monitoring

      Workable is accessible again and we are monitoring.

    3. 2025年12月5日 UTC 09:34resolved

      This incident has been resolved.

    Reports experiencing delays

    开始时间 2025年10月20日 UTC 10:53 · 1d 0h

    Issues轻微事件
    受影响的组件
    ReportsBI Data Link
    1. 2025年10月20日 UTC 10:53investigating

      Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

    2. 2025年10月20日 UTC 11:13monitoring

      Reporting refresh flows are gradually recovering, and we are monitoring the results.

    3. 2025年10月21日 UTC 11:30resolved

      This incident has been resolved.

    Calendar sync and meeting link issues

    开始时间 2025年10月16日 UTC 13:54 · 3h 50m

    Outage重大事件
    受影响的组件
    Email & calendar
    1. 2025年10月16日 UTC 13:54investigating

      Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

    2. 2025年10月16日 UTC 15:28monitoring

      A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.

    3. 2025年10月16日 UTC 17:44resolved

      This incident has been resolved.

    E-signature service disruption

    开始时间 2025年10月1日 UTC 14:51 · 9h 47m

    Issues轻微事件
    受影响的组件
    E-signatures
    1. 2025年10月1日 UTC 14:51investigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

    2. 2025年10月1日 UTC 18:30monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年10月2日 UTC 00:38resolved

      This incident has been resolved.

    Workable is down

    开始时间 2025年9月29日 UTC 09:21 · 8m

    Outage严重事件
    受影响的组件
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 2025年9月29日 UTC 09:21investigating

      We are currently investigating this issue.

    2. 2025年9月29日 UTC 09:29resolved

      This incident has been resolved - apologies for the disruption!

    E-Signature service disruption

    开始时间 2025年8月4日 UTC 12:19 · 2h 23m

    Outage严重事件
    受影响的组件
    E-signatures
    1. 2025年8月4日 UTC 12:19identified

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

    2. 2025年8月4日 UTC 14:42resolved

      This incident has been resolved.

    Duplicate candidate entries in job stages

    开始时间 2025年7月31日 UTC 15:02 · 1h 47m

    Issues轻微事件
    受影响的组件
    Recruiting and applicant tracking
    1. 2025年7月31日 UTC 15:02investigating

      We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

    2. 2025年7月31日 UTC 15:53identified

      The issue has been identified and a fix is being implemented.

    3. 2025年7月31日 UTC 16:49resolved

      This incident has been resolved.

    Issues with CV/Resume upload and bulk actions

    开始时间 2025年7月29日 UTC 09:14 · 31m

    Issues轻微事件
    受影响的组件
    Resume parsingEmail & calendar
    1. 2025年7月29日 UTC 09:14investigating

      We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

    2. 2025年7月29日 UTC 09:37monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年7月29日 UTC 09:44resolved

      This incident has been resolved.

    Workable texting may be unavailable

    开始时间 2025年7月29日 UTC 08:37 · 45m

    Issues轻微事件
    受影响的组件
    Workable Texting
    1. 2025年7月29日 UTC 08:37investigating

      We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

    2. 2025年7月29日 UTC 09:22resolved

      This incident has been resolved.

    Offer Letter E-signatures not working as expected

    开始时间 2025年7月2日 UTC 19:46 · 20m

    Outage重大事件
    受影响的组件
    E-signatures
    1. 2025年7月2日 UTC 19:46monitoring

      We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

    2. 2025年7月2日 UTC 20:06resolved

      This incident has been resolved.

    Issue with timeouts and slowness

    开始时间 2025年6月25日 UTC 14:15 · 24m

    Outage重大事件
    受影响的组件
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 2025年6月25日 UTC 14:15investigating

      We are currently investigating this issue.

    2. 2025年6月25日 UTC 14:28monitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025年6月25日 UTC 14:38resolved

      This incident has been resolved.

    Custom Domain Career Page Not Loading Due to Cloudflare Status Issues

    开始时间 2025年6月12日 UTC 19:30 · 10h 53m

    Outage重大事件
    受影响的组件
    Career pages & Αpplication forms
    1. 2025年6月12日 UTC 19:30monitoring

      Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.

    2. 2025年6月13日 UTC 06:24resolved

      This incident has been resolved.