64 Workato incidents · 2025年11月 — official updates, affected components, duration and resolution details.
我们正在调查与Workato的快书在线连接器有关的问题。 客户可能观察到QuickBooks Online动作中的错误,而触发器在创造就业时可能遇到延误. 我们将在获得补充资料后立即分享这些资料.
我们已查明这一问题的根源,并正在积极进行补救。 Workato的快书在线连接器因外部服务提供商API退化而出问题.
我们的小组已采取步骤纠正这一问题,并正在取得改进。 我们正在继续监测该平台的恢复情况.
使用快取快取在线连接器的道具继续出错. 这继续跟踪外部服务提供商持续的API退化情况,供应商报告说,他们一方正在部署一个固定装置。 我们将保持这一事件的开放,并继续监测,直到连接器出错率恢复正常水平.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们正在调查一个影响项目和文件夹的问题。 客户在重新命名或移动时可能遇到错误。 身为工作空间拥有者的用户不受影响,可以同时进行这些行动. 我们将在获得补充资料后立即分享这些资料.
我们已查明这一问题的根源,并正在积极进行补救.
我们的团队正在努力尽快公布。 一旦修好,我们将提供最新情况.
我们的小组已采取步骤纠正这一问题,并正在取得改进。 我们正在继续监测该平台的恢复情况.
经过进一步监测后,现在认为这一问题已得到解决。 客户在重新命名或移动项目和文件夹时不应再出错。 如果您继续遇到任何问题,请联系Workato Support https://support.workato.com.
自动翻译自官方事件更新。
2026年8月12日至2026年8月16日期间,Workato平台经历了性能退化,影响了销售力连接器. 客户可能观察到了食谱中的错误,因为相关对象选取列表中缺少自定义对象关系的字段映射. 这个问题已经得到解决。 客户如需更新其食谱,可恢复到以前的版本。 请联系Workato Support(https://support.workato.com)或您指定的CSM,如果您对此事件有任何问题或需要援助.
自动翻译自官方事件更新。
Beginning at approximately 22:00 UTC on 5 August 2026, customers using AIRO may experience slow or failed responses to knowledge-related questions — for example, "What are pub sub limits in Workato?" Affected requests may take significantly longer than usual to return, and a subset may fail to return an answer at all. Recipe building and other AIRO workflows are operating normally. We are aware of the issue and our engineering team is actively working to resolve it. We will post an update as soon as we have more information.
AIRO knowledge responses have returned to normal operation. If you encounter any issues, please contact Workato Support at https://support.workato.com
We are investigating an issue impacting the Genie conversation page. Customers may experience delays when viewing new chat messages and conversations in their conversation history. We will share additional information as soon as it is available.
We have identified the underlying cause of the issue and are actively working on remediation.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. If you continue to experience any delays when viewing new chat messages and conversations in their conversation history, please contact Workato Support at https://support.workato.com.
我们正在调查一个影响Slack应用程序创建的问题。 客户在创建新的Slack应用时可能遇到错误或无法完成设置. 我们将在获得补充资料后立即分享这些资料.
我们已查明这一问题的根源,并正在积极进行补救.
我们的小组已采取步骤纠正这一问题,并正在取得改进。 我们正在继续监测该平台的恢复情况.
经过进一步监测后,现在认为这一问题已得到解决。 如果您继续遇到任何问题,请联系Workato Support https://support.workato.com.
自动翻译自官方事件更新。
2026年7月16日,在大约07:17 AM到07:35 AM UTC之间,Workato平台经历了两次短暂的服务退化,影响了API平台,开发商和嵌入式API服务,网络界面,以及食谱触发投票. 客户可能观察到API平台请求,开发商和嵌入式API请求,以及UI请求中的错误,一些食谱触发民调可能失败. 这个问题后来得到解决。 请联系Workato支援(https://support.workato.com)或您指定的CSM,如果您对此事有任何问题或需要帮助.
自动翻译自官方事件更新。
2026年7月15日11:16 AM UTC至2026年7月20日1:37 PM UTC之间,一些被长时间暂停(等待)的食谱工作在恢复时因内部出错而失败并称为食谱功能. 受影响的任务以内部错误而不是成功运行完成 。 已部署一个固定装置,现在正常处理工作。 请联系Workato支援(https://support.workato.com)或您指定的CSM,如果您对此事有任何问题或需要帮助.
自动翻译自官方事件更新。
我们知道www.workato.com目前无法使用,我们的团队正在积极调查这个问题. 我们将在获得补充资料后立即分享这些资料。 app.workato.com 仍然可用,不受影响.
影响www.workato.com的问题已经解决,网站现已开放.
自动翻译自官方事件更新。
We are investigating an issue impacting Copilot and AI by Workato. Customers may encounter errors such as "An error occurred during generation. Please try again" or "429 Too Many Requests". We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. For Copilot, customers can simply resubmit their requests. For AI by Workato, customers who experienced "429 Too Many Requests" may need to repeat the affected jobs if needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
On June 18, 2026, between approximately 12:39 PM and 1:08 PM UTC, Workato GO experienced intermittent unavailability. During this window, users may have been unable to load the application or sign in, and some requests may have returned errors. The issue was caused by a degradation in a backend service supporting Workato GO and has since been resolved. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
We are investigating an issue impacting Event Streams. (Customers may be unable to publish events to event streams.) We will share additional information as soon as it is available.
We have identified the underlying cause of the issue and are actively working on remediation. We will share additional updates as soon as they are available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. Event Streams is now operational and users should be able to publish events. Any failed publishes may be retried as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
We are currently investigating an issue affecting Workato Genies, where Genies are experiencing delays in responding to user queries. We will share additional information as soon as it is available.
We have identified the underlying cause of the issue and are actively working on remediation.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. Customers that experienced delays with genie responses may retry their queries. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
We are currently investigating an issue affecting Workato Genies, where genies are unable to respond to user queries. We will share additional information as soon as it is available.
Workato Genies should now be responding to user queries normally. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. Customers that experienced Workato Genies not responding may retry their queries as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
We are investigating an issue impacting Workato Genies. Customers may encounter errors or experience delays when interacting with Genies. We will share additional information as soon as it is available.
This issue has been resolved. Customers who experienced errors or delays when interacting with Genies should find that conversations are working as expected. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
We are investigating an issue impacting the Workday connector Get Report action. Customers using this action may encounter job error and recipe failures. We will share additional information as soon as it is available.
Our team has identified the issue and taken steps to remediate it. We are seeing improvement and continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved, and customers should no longer see job failures. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
On June 03, 2026, between approximately 08:30 AM and 09:30 AM UTC, the Workato platform experienced a degradation in its AgentX service. Some customers may have encountered errors in the AgentX chats. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.
We have identified an issue affecting Workflow Apps. Customers may observe that the Page table component is not displaying existing records from data tables. We are actively working on remediation steps. We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. Customers should now be able to view records in the Page table component within Workflow Apps as expected. If you continue to experience any issues, please contact Workato Support at support.workato.com.
We are investigating an issue impacting Custom Connectors. Some customers may observe "Failed to load connections" errors and recipe failures. We will share additional information as soon as it is available.
We have identified the underlying cause of the issue and are actively working on remediation.
After further monitoring, this issue is now considered resolved. Customers should now be able to load connections for Custom connectors without error. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
We are investigating an issue impacting the Audit Log Streaming Service. Some customers may observe delays in audit log replication, with log entries taking longer than expected to be delivered. We will share additional information as soon as it is available.
We have identified the underlying cause and are actively working on remediation. We will share additional information as soon as it is available.
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
After further monitoring, this issue is now considered resolved. Customers should no longer experience any delays in audit log replication. Our team is currently working to deliver the affected events and aims to complete this by the end of next week. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.