Workramp 中断历史

1. 2026年8月31日 UTC 14:15investigating

   一些AI的功能目前不起作用. 我们的小组正在积极调查这一问题并努力更新。 以下特征目前受到影响: -通过AI创建指南 - 影响学习:上/内部 -AI 挑战升级 - 影响学习:提升/内部 -AI 文本问题分级 - 既影响学习:提升和学院 我们将继续监测情况, 谢谢你在我们努力解决这个问题时的耐心.

2. 2026年8月31日 UTC 20:09identified

   我们的后端团队发现了这个问题,并正在研究更新以解决这个问题。 一旦确认,我们的团队将能够对目前被卡住的AI文本问题分级和AI挑战分级进行数据修正. 如果你愿意,你可以手动分级 数据更新完成后,我们将在此再次更新.

3. 2026年9月1日 UTC 20:50monitoring

   一项固定措施已经执行,我们正在监测结果。 AI的所有以下功能应再次发挥作用: -通过AI创建指南 -AI 挑战升级 -AI 文本问题分级 我们的团队正在研究一个数据修补方法,用于AI文本问题分级问题的任何分级问题。 对于挑战,这些被设置为在无法分级后不指定AI分级器,并指定真正的用户,因此可以手动分级. 如果你需要AI 挑战分级器而不是8月31日错过的,请联系[email protected]

4. 2026年9月2日 UTC 13:41resolved

   AI"文字问题分级"问题的数据修饰现在已经发布,因此这个问题现在已经完全解决了. 如果你注意到什么或者有什么可以帮忙的,请联系[email protected]

自动翻译自官方事件更新。

1. 2026年1月20日 UTC 16:39investigating

   Our backend team is aware of the issue and are investigating further

2. 2026年1月20日 UTC 16:41monitoring

   A fix has been implemented and we are monitoring the results

3. 2026年1月20日 UTC 16:46monitoring

   We are continuing to monitor for any further issues.

4. 2026年1月20日 UTC 16:50resolved

   The incident has been fully resolved

1. 2025年10月15日 UTC 18:57investigating

   We are currently experiencing an outage with the platform and our backend team is investigating the issue.

2. 2025年10月15日 UTC 19:05identified

   We have identified the cause of the issue. You may see some errors persist or degraded site performance while we are working towards a solution.

3. 2025年10月15日 UTC 19:11monitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年10月15日 UTC 22:21monitoring

   We are continuing to monitor for any further issues.

5. 2025年10月15日 UTC 22:21resolved

   This incident has been resolved.

1. 2025年9月26日 UTC 15:35investigating

   We are currently investigating reports of delays with SCORM module statuses syncing to WorkRamp after learner completion.

2. 2025年9月26日 UTC 16:29investigating

   This issue is now resolved and SCORM module statuses are syncing as expected.

3. 2025年9月26日 UTC 16:30resolved

   This issue is now resolved and SCORM module statuses are syncing as expected.

1. 2025年9月8日 UTC 18:14investigating

   Analytics Studio is down due to an outage with Omni Analytics. Omni has identified the source of the issue and is working on a fix. More information can be found on their status page at https://status.omniapp.co/

2. 2025年9月8日 UTC 18:16investigating

   We are continuing to investigate this issue.

3. 2025年9月8日 UTC 18:46monitoring

   Omni Analytics has implemented a fix and is monitoring the progress.

4. 2025年9月8日 UTC 19:25resolved

   This incident has been resolved.

1. 2025年9月3日 UTC 16:26investigating

   We are currently investigating reports of platform slowness and errors within the Employee and Customer Learning Cloud.

2. 2025年9月3日 UTC 17:27resolved

   This incident has now been resolved.

1. 2025年8月12日 UTC 14:28investigating

   We are currently investigating an issue with errors when loading reports from the Report Builder. This is limited to customers in the EU.

2. 2025年8月12日 UTC 15:51resolved

   This incident has been resolved.

1. 2025年8月8日 UTC 16:21investigating

   We are currently investigating an issue with the content search in the Admin Console returning no results.

2. 2025年8月8日 UTC 17:00identified

   The issue has been identified and a fix is being applied.

3. 2025年8月8日 UTC 17:04resolved

   The issue has been resolved and the Admin Console content search is now working as expected.

1. 2025年6月12日 UTC 18:35investigating

   Our marketing host Kinsta is currently experiencing site issues which leads to an error page on workramp.com. All WorkRamp services are currently functional and you can find the login page at app.workramp.com/login or through your company domain.

2. 2025年6月12日 UTC 21:05resolved

   This incident has been resolved.

1. 2025年6月10日 UTC 20:37resolved

   Admins receiving a "Sorry, an error occurred" message when working in the Admin console.

1. 2024年11月15日 UTC 15:30investigating

   We are experiencing degraded performances in the employee learning cloud which is leading an error when publishing Guides.

2. 2024年11月15日 UTC 19:47monitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年11月15日 UTC 21:52resolved

   This incident has been resolved.

1. 2024年8月16日 UTC 13:53investigating

   We're currently experiencing a service outage on our Employee and Customer Learning Cloud. Our team is actively working on investigating the issue.

2. 2024年8月16日 UTC 13:56monitoring

   The site is up and running and we are monitoring the results.

3. 2024年8月16日 UTC 15:28resolved

   This incident has been resolved.

1. 2024年4月5日 UTC 20:40investigating

   We are aware of an issue with our platform intermittently producing a generic errors.

2. 2024年4月5日 UTC 20:42identified

   Our backend team is working on resolving the intermittent error. We expect full platform stability soon.

3. 2024年4月5日 UTC 21:19monitoring

   We have now deployed a fix and are monitoring the results.

4. 2024年4月5日 UTC 21:47resolved

   This incident has been resolved.

1. 2024年4月2日 UTC 15:45identified

   Our team has identified that there is a service outage on our Employee and Customer Learning Cloud.

2. 2024年4月2日 UTC 16:14investigating

   We're currently experiencing a service outage on our Employee and Customer Learning Cloud. Our team is actively working on investigating the issue.

3. 2024年4月2日 UTC 16:35identified

   Our team has identified a possible cause for the outage and are working on a solution.

4. 2024年4月2日 UTC 16:44monitoring

   The platform is back up and running, however our team is still monitoring the stability of the platform's performance.

5. 2024年4月2日 UTC 19:01resolved

   This incident has been resolved.

1. 2024年2月16日 UTC 19:56investigating

   We are currently investigating this issue.

2. 2024年2月16日 UTC 19:58identified

   The issue has been identified and a fix is being implemented.

3. 2024年2月16日 UTC 19:58monitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年2月16日 UTC 20:01resolved

   This incident has been resolved.

1. 2023年11月15日 UTC 21:43investigating

   There is currently a platform outage where users will encounter a generic “Sorry, an error occurred.’ message. Our backend team is already investigating the issue and working on getting the platform back up and running.

2. 2023年11月15日 UTC 21:52monitoring

   Our team has restored platform functions and are monitoring the backend impact.

3. 2023年11月15日 UTC 22:05identified

   While we were accessing the backend impact of the original issue, the backend processes became congested and the platform unavailable again.

4. 2023年11月15日 UTC 22:23identified

   We are continuing to work on a fix for this issue.

5. 2023年11月15日 UTC 22:59monitoring

   A fix has been implemented and we are monitoring the results.

6. 2023年11月16日 UTC 00:15resolved

   A solution has been put in place and the platform is functioning stably.

1. 2023年10月31日 UTC 21:37investigating

   Users are currently seeing a generic "Sorry, an error occurred." message when trying to access any WorkRamp pages.

2. 2023年10月31日 UTC 21:39identified

   WorkRamp pages are loading again but we are still identifying the cause of the original error.

3. 2023年10月31日 UTC 21:46resolved

   The error is now resolved and all systems are functional.

1. 2023年10月18日 UTC 13:02investigating

   There is a backup of backend processes causing a delay in certain actions in the platform.

2. 2023年10月18日 UTC 13:51identified

   The issue has been identified and a fix is being implemented.

3. 2023年10月18日 UTC 14:49monitoring

   A fix has been implemented and we are monitoring the results.

4. 2023年10月18日 UTC 15:52resolved

   This incident has been resolved.

1. 2023年9月1日 UTC 16:15resolved

   Due to a backup of some platform processes, some functions, such as Guide publishing or emails being sent out from the platform, are seeing delays from 30 minutes to 1 hour.

1. 2023年3月9日 UTC 18:39investigating

   The service provider we use to manage our SCORM modules, SCORM Cloud, is experiencing some technical difficulties. This causes users to see a blank page when navigating into a SCORM module.

2. 2023年3月9日 UTC 19:02monitoring

   SCORM modules are loading normally again. We are monitoring this to confirm it is no longer an issue.

3. 2023年3月10日 UTC 03:57resolved

   This incident has been resolved.