Zwift 慢速装入时间
- investigating
以及影响活动节省、活动注册和加入、第三方上传和个人记录的问题。 谢谢你的耐心 在我们团队调查这个问题的时候 我们将在获得更多信息后分享最新消息.
- investigating
我们正在继续调查这一问题.
- identified
这一问题已经确定,一个解决办法正在实施之中.
- monitoring
一项措施已经执行,我们正在监测结果.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
56 Zwift incidents · 2020年5月 — official updates, affected components, duration and resolution details.
以及影响活动节省、活动注册和加入、第三方上传和个人记录的问题。 谢谢你的耐心 在我们团队调查这个问题的时候 我们将在获得更多信息后分享最新消息.
我们正在继续调查这一问题.
这一问题已经确定,一个解决办法正在实施之中.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
以下活动暂时停止奖励降水和/或XP各自的里程碑: - 攀登这个周 - 户外挑战 - 本周的路线 - 斯维夫特赛跑 动力由杜拉王牌 - 短发 我们正在积极努力确定所有受影响的兹维夫特人,并重新处理他们各自缺失的奖励。 注:这场临时停电没有影响运动的进展.
自动翻译自官方事件更新。
ZwiftPower从06:35AM PT暂时无法使用,直到在07:10AM PT执行我们端的固定后恢复.
自动翻译自官方事件更新。
我们发现ZwiftPower已倒下, 我们正在调查这个问题.
ZwiftPower在后端执行一些修改后, 我们正在继续调查其根源,并仍在监测.
这个问题正在重现,我们正在继续调查其根源.
在额外的后端更改ZwiftPower的访问权限后,现已被完全恢复.
自动翻译自官方事件更新。
从9月15日~2:30PM PT起至9月16日~6:30AM PT,我们检测到有停电影响摄取从加明,锤头,瓦胡和霍普等地的活动数据. 我们目前正在从这个时间框架内对所有受影响的兹维夫特人进行再处理活动.
现在应该重新处理Wahoo的所有数据,我们正在着手下一步对Garmin和Hammerhead的数据进行重新处理.
现在应该重新处理Wahoo和Hammerhead的所有数据,我们正在继续努力重新处理剩余的Garmin数据.
所有Wahoo,hammerhead,和Garmin的数据都进行了再处理. 由于获取Garmin数据时的限制,如果Zwifters只给予Zwift对其Garmin账户的有限许可,那么他们可能需要断开并重新连接其Garmin账户来拉出任何缺失的历史活动.
自动翻译自官方事件更新。
From approximately 9:13AM (PDT) to 10:13AM (PDT) we discovered there was an issue preventing activities from successfully saving, and giving other Zwifters Ride Ons. These issue should now be resolved.
我们目前正在调查有关兹维夫特事件负载时间缓慢的报告。 我们赞赏你们在调查这个问题时的耐心。 后续更新.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently investigating reports that in-game chat is unavailable and RoboPacers are not appearing for some users. Our team is actively looking into the issue and will provide another update as soon as we have more information.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
RoboPacers will be disabled over the weekend while we continue to investigate the root cause for the degraded performance and work on resolving the issue.
This incident has been resolved.
We are investigating an intermittent outage of RoboPacers.
We are currently investigating an issue affecting access to the support site. Users may experience difficulty loading pages or intermittent availability. Our team is actively working to identify the root cause and will provide updates as more information becomes available. For additional support, please visit https://www.zwift.com/contact-us. Thank you for your patience.
This issue has been resolved, and the support site is now fully accessible. We appreciate your patience while we worked to fix the problem.
We are currently investigating this issue.
We are investigating an issue that is causing an "Oops! We hit a snag" message to appear when trying to view details of an activity.
A rollback has been implemented and we are monitoring the results. There may be some intermittent issues while the rollback progresses.
This incident has been resolved.
From approximately 14:45 - 15:15 (Pacific Time) customers may have experienced not being able to login to Zwift, slow Zwift load times, or error messages in Zwift/ZC
Zwift has been made aware of a possible issue with our backend, which may impact power bests, category enforcement, event sign up, and event join. We appreciate your patience as our team investigates the issue. Updates to follow.
We are continuing to investigate this issue.
This incident has been resolved.
One of our payment providers is experiencing an outage and that is affecting users attempting to subscribe. This affects checkouts by credit card and Paypal.
Our payment provider has resolved the incident. Payment processing has recovered to an operational state.
We are currently investigating reports of users not being able to log in.
We are continuing to investigate this issue.
This incident has been resolved.
We’re experiencing issues with our push notification service. We’ve temporarily disabled push notifications in the Zwift Companion app while we investigate this incident. Apologies for any inconvenience.
This incident has been resolved.
We are aware of an issue where activities uploaded to Strava and Garmin are not displaying select data fields. We are currently working on a solution.
This incident has been resolved.
We are currently investigating this issue.
Systems are back up and we are monitoring
This incident has been resolved.
Zwift monitoring has been alerted to an issue with our Website host. As a result, our website and storefront are currently down. The service provider has identified the issue and is actively working on a fix. We will update this as more information is learned.
We are continuing to work on a fix for this issue.
Our service provider has implemented a fix. Our site and storefront are back up and running as expected. We will continue to monitor this for any unintended changes. Thanks for your patience and Ride On!
This incident has been resolved.