Zybooks 中断历史

1. 2026年10月15日 UTC 21:50investigating

   我们目前正在调查这一问题.

2. 2026年10月15日 UTC 23:40identified

   这一问题已经确定,一个解决办法正在实施之中.

3. 2026年10月15日 UTC 23:48resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年10月9日 UTC 14:46investigating

   我们目前正在调查这一问题.

2. 2026年10月9日 UTC 14:53identified

   这一问题已经确定,一个解决办法正在实施之中.

3. 2026年10月9日 UTC 14:53identified

   我们的工程师正在积极调查并查明原因.

4. 2026年10月9日 UTC 15:14resolved

   这一事件已经得到解决.

自动翻译自官方事件更新。

1. 2026年5月7日 UTC 22:29investigating

   Canvas appears to be down or undergoing maintenance, preventing zyBooks from sending assignment scores. Your work is still recorded in zyBooks. Once Canvas is back, scores can be sent by continuing the assignment or clicking “Submit score to LMS.” Please see Canvas's status page here: https://status.instructure.com/

2. 2026年5月8日 UTC 14:50monitoring

   Canvas appears to be available for most users. Scores can be sent by continuing the assignment or clicking “Submit score to LMS.” Please see Canvas's status page here: https://status.instructure.com/

3. 2026年5月12日 UTC 15:13resolved

   Canvas has reported that they have resolved the issue. Scores can be sent by continuing the assignment or clicking “Submit score to LMS.” Please see Canvas's status page for more details: https://status.instructure.com/

1. 2026年2月19日 UTC 16:22investigating

   Our team identified an issue with advanced zyLabs not loading. We are actively looking into a fix and hope to have this back up as soon as possible.

2. 2026年2月19日 UTC 16:22investigating

   We are continuing to investigate this issue.

3. 2026年2月19日 UTC 16:45resolved

   This incident has been resolved.

1. 2025年11月18日 UTC 14:28investigating

   One of the 3rd party tools, Cloudflare, is currently experiencing an outage. You can check their status page here: https://www.cloudflarestatus.com. While this issue persists, our platform may be unresponsive.

2. 2025年11月18日 UTC 15:01resolved

   This incident has been resolved.

1. 2025年10月20日 UTC 17:29identified

   The issue has been identified and a fix is being implemented.

2. 2025年10月22日 UTC 18:35resolved

   This incident is resolved. A number of our third-party partner's Learning Management Systems (LMS) were down following an outage of AWS region us-east-1. We saw issues with partners like Blackboard and Canvas either unable to, or in limited capacity, able to receive grade posts for assignment submissions. This event did not have any direct impacts on the zyBooks system or it's ability to record student scores. Students and instructors can use the manual grade push options if their score does not appear to be synced with the LMS. https://support.zybooks.com/hc/en-us/articles/360042745653-How-does-Assignment-auto-submission-work#01JNPQMHVK46ZP9NVE5HEFSTGG

1. 2025年6月12日 UTC 18:55investigating

   One of the 3rd party tools that our Advanced Labs platform relies on, Firebase, is currently experiencing an outage. You can check their status page here, https://status.firebase.google.com/. While this issue persists, Advanced zyLabs may fail to load intermittently.

2. 2025年6月12日 UTC 19:22investigating

   We are continuing to monitor this issue and will provide updates as they become available. This is a widespread issue with the Google Cloud platform, causing downtime for many applications across the web. https://status.cloud.google.com/

3. 2025年6月12日 UTC 20:43resolved

   This incident has been resolved.

1. 2025年4月18日 UTC 17:36resolved

   The zyBooks site was slow to load for a period of about 8 minutes.

1. 2025年4月8日 UTC 04:57resolved

   The zyBooks site was slow to load for a period of about 25 minutes.

1. 2025年3月24日 UTC 19:50investigating

   We are currently investigating an issue where some reports are slowing down including table of contents reports, assignments tab, student behavior insights, and zyLab similarity detection.

2. 2025年3月24日 UTC 20:09resolved

   This incident has been resolved.

1. 2025年3月19日 UTC 18:03resolved

   We investigated an issue where some reports were slowing down including table of contents reports, student behavior insights, and zyLab similarity detection.

1. 2025年3月18日 UTC 21:07investigating

   We are currently investigating an issue where some reports are slowing down including table of contents reports, student behavior insights, and zyLab similarity detection.

2. 2025年3月18日 UTC 22:54resolved

   This incident has been resolved.

1. 2025年2月7日 UTC 02:19monitoring

   Canvas systems are down, preventing zyBooks from sending assignment scores. Your work is still recorded in zyBooks. Once Canvas is back, scores can be sent by continuing the assignment or clicking “Submit score to LMS.”

2. 2025年2月7日 UTC 06:27monitoring

   While Canvas systems are again operational (https://status.instructure.com), we have identified that a subset of our partner schools are still having issues sending assignment scores. We are in contact with Canvas technical support and working to remedy the situation. No issues recording assignment scores have been identified on the zyBooks side. Once sending of scores is restored, scores can be sent by continuing the assignment or clicking “Submit score to LMS” button.

3. 2025年2月7日 UTC 13:55resolved

   This incident has been resolved.

1. 2025年1月31日 UTC 15:49resolved

   Loss of access to all services.

1. 2024年4月23日 UTC 16:35resolved

   Classic zyLabs with a large number of test cases experienced issues running all test cases.

1. 2024年4月22日 UTC 14:36investigating

   We are currently investigating this issue.

2. 2024年4月22日 UTC 14:44resolved

   This incident has been resolved.

1. 2024年4月23日 UTC 16:31resolved

   Activity auto-submission slowdown. LTI submission delayed.

1. 2024年1月30日 UTC 17:03resolved

   This incident has been resolved.

1. 2023年12月6日 UTC 16:36resolved

   Students saw a red banner indicating that activity recording may be impacted from 7:30 pm Pacific to 11:30 pm.

1. 2023年9月19日 UTC 00:49investigating

   We are currently investigating this issue.

2. 2023年9月19日 UTC 13:37resolved

   This incident has been resolved.