Issue with direct agent installer download links on Add Devices page
Resolved
A fix has been applied and the incident is now resolved.
Jun 18, 12:53 PMResolved Jun 18, 1:00 PMMajorAddigy Cloud Interface
Status Provider
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Status
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Service
Apple device management for Macs, iPhones, iPads with remote monitoring.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
10
Components
0
Active incidents
1
Maintenance
8.33%
90d uptime
Issue with direct agent installer download links on Add Devices page
Jun 18, 12:53 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 10 of 10 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Addigy Cloud Interface Addigy Cloud Interface is the Web Interface responsible for managing Addigy Agents and MDM Devices. This component measures the overall health of the Web Interface. | Operational | Component | 6/18/2026 |
Addigy Real-Time Messaging Service Addigy's Real-Time Messaging Service is responsible for online and offline detection of the Addigy Agent, On-demand Command Execution, and GoLive Functionality. | Operational | Component | Not recorded |
Addigy LiveTerminal Service Addigy LiveTerminal Service reports any component degradation that may occur with the SSH and Tunnel Service. | Operational | Component | Not recorded |
Addigy Auditor Service Auditor Service Component Functionality and Overall Health | Operational | Component | Not recorded |
Addigy MDM Service MDM Server and Functionality related to MDM (VPP, DEP, Business Manager, School Manager) | Operational | Component | Not recorded |
Addigy File Manager Service Addigy File Manager Service | Operational | Component | Not recorded |
Addigy LiveDesktop Service | Operational | Component | Not recorded |
Addigy Identity This component represents the status of the Addigy Identity Application and corresponding services. | Operational | Component | 6/16/2026 |
Addigy Self Service This component represents the status of the Addigy Self Service Application and corresponding services. | Operational | Component | 6/16/2026 |
Addigy Assist This component represents the status of the Addigy Assist Application and corresponding services. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Addigy is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
8.33%
Known uptime
12 known history days
10
Components tracked
0 outage, 0 degraded
51
Incidents indexed
0 active right now
51
Maintenance windows
1 active or scheduled
Components with the most recent status-page events.
Addigy Cloud Interface
Operational
Addigy Identity
Operational
Addigy Self Service
Operational
Addigy Assist
Operational
Addigy Auditor Service
Operational
1
operational days
0
degraded days
1
outage days
10
maintenance days
78
unknown days
Latest outages and degradations detected from the official status page.
A fix has been applied and the incident is now resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved. A fix has been deployed and monitoring has been verified.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved and correlated to an upstream provider incident: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2
After further discussions with ThreatDown (Malwarebytes), the release was reverted due to connection issues introduced from enabling Web Protection and should now be disabled from policies it was enabled on. This should suppress the prompt, and prevent new users from seeing it. If you require any additional assistance on this issue, please contact support@addigy.com
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
Addigy will be performing a Release Deployment for Addigy's Conditional Access Service at 08:00 US Eastern June 22nd, 2026 // 12:00 UTC for 1 Hour. This release will fix an issue with Microsoft CA Permissions which may cause an error message such as `The refresh token has expired due to inactivity`. Details on the deployment are available post release at the following link: https://releases.addigy.com/AM-28146
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Addigy status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.addigy.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
