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Maintenance
The current official status of Deskpro cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Deskpro in the last 24 hours. Last official check: .
Source: official status pageShare your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Deskpro has active maintenance
Official provider statusOfficial maintenance active
Scheduled Database Maintenance (US1 and UK1 Regions) — We're performing scheduled database maintenance on US1 and UK1 on 2026-09-26 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Official provider statusOfficial maintenance active
Scheduled Database Maintenance (EU1 Region) — We're performing scheduled database maintenance on EU1 on 2026-09-19 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 7m | Yes | Minor | ||
| 2h 54m | Yes | Minor | ||
| 76h 15m | Yes | Minor | ||
| 0m | Yes | Unknown | ||
| 0m | Yes | Unknown | ||
| 262h 15m | Yes | Minor | ||
| 141h 5m | Yes | Minor | ||
| 6h 9m | Yes | Major |
Planned work published by the official provider.
We're performing scheduled database maintenance on US1 and UK1 on 2026-09-26 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Started 26 Gwen. 2026, 08:00 UTC · Ongoing
We're performing scheduled database maintenance on EU1 on 2026-09-19 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
Started 19 Gwen. 2026, 08:00 UTC · Ongoing
We're performing scheduled database maintenance on EU1 on 2026-09-12 from 08:00 UTC to 09:00 UTC. The maintenance window is 1 hour, but the update itself should take only a few minutes. Some brief service interruptions may occur during this window.
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O Uptimus monitora Deskpro pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.
Esta página inclui atualmente 8 componentes monitorados, 56 incidentes, 8 manutenções e 9 dias de histórico conhecido.
O Uptimus é um serviço independente e não é afiliado ao Deskpro. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.
Receba alertas quando Deskpro ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 56 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Deskpro Cloud AI degraded (US hosting region)”.
Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 8 componentes do Deskpro: Admin Interface, Agent Interface, User Interface / Portal, Reports Interface. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.
| Critérios de comparação | Uptimus | Downdetector |
|---|---|---|
| Relatos da comunidade sobre Deskpro |
Started 12 Gwen. 2026, 08:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 8 Goue. 2026, 06:00 UTC · Resolved 8 Goue. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 18 Mezh. 2022, 08:00 UTC · Resolved 18 Mezh. 2022, 09:00 UTC
The scheduled maintenance has been completed.
Started 20 Gen. 2022, 09:00 UTC · Resolved 20 Gen. 2022, 09:30 UTC
The scheduled maintenance has been completed.
Started 19 Gen. 2022, 17:30 UTC · Resolved 19 Gen. 2022, 18:00 UTC
The scheduled maintenance has been completed.
Started 18 Gen. 2022, 17:30 UTC · Resolved 18 Gen. 2022, 18:00 UTC
| Incluído |
| Incluído |
| Linha de base adaptativa que separa casos isolados de uma interrupção ampla | Incluído | Incluído |
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| Atividade de 24 horas e visualização regional de interrupções | Incluído | Incluído |
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| Um espaço para sites, provedores de status, jogos Steam e apps e jogos Android | Incluído | Produto separado |
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| Alertas por e-mail, push e webhook no mesmo espaço | Incluído | Produto separado |
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| Atualizações oficiais de incidentes e linha do tempo de Deskpro | Incluído | Baseado em relatos |
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| Saúde dos componentes e manutenções exibidas separadamente | Incluído | Limitado nas páginas públicas |
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