Home
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Status
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Service
Nonprofit fundraising made easy with innovative tools and features.
Source
auto
Category
Development
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
5
Components
0
Active incidents
0
Maintenance
100%
90d uptime
Intercom Outage Impacting Live Chat
Jan 9, 8:25 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 5 of 5 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Funraise Platform | Operational | Component | Not recorded |
Donation Forms | Operational | Component | Not recorded |
Campaign Sites | Operational | Component | Not recorded |
Payments | Operational | Component | Not recorded |
Payments (Next Gen) Next generation payments system with advanced fraud protection. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Funraise is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
5
Components tracked
0 outage, 0 degraded
29
Incidents indexed
0 active right now
26
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Campaign Sites
Operational
Donation Forms
Operational
Funraise Platform
Operational
Payments
Operational
Payments (Next Gen)
Operational
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Latest outages and degradations detected from the official status page.
Intercom has implemented a fix for the earlier outage affecting Inbox, Messenger, Fin, and related features in the US region. Live chat and in-app messaging should now be functioning normally. We are continuing to monitor the situation to ensure stability and will provide further updates if needed. Thank you for your patience while this issue was being resolved.
The issues impacting Funraise services due to the AWS outage have been fully resolved. All systems are now operating normally. Thank you for your patience while we monitored and restored stability.
We’re aware of an ongoing AWS incident in the US-EAST-1 region that may impact some cloud services. We’re investigating potential effects on Funraise and will update this page as we learn more. What’s happening Amazon Web Services (AWS) is experiencing increased error rates and latency across multiple services in the US-EAST-1 region. AWS has reported connectivity issues and intermittent errors beginning around 12:11 AM PDT and continuing through the morning, with signs of gradual recovery. Impact to Funraise We have not yet confirmed a direct impact to core Funraise applications. Out of an abundance of caution, we are actively monitoring for customer-visible symptoms, including: Elevated error rates or slow page loads in the app or public donation pages Delays in background jobs (exports, webhooks, receipts, integrations) Delayed event processing or queue backlogs What we’re doing Reviewing service health and telemetry across our infrastructure that relies on AWS. Verifying redundancy and autoscaling behavior, and watching for queue backlogs. Background (from AWS public updates) 7:29 AM PDT: AWS confirms multiple services in US-EAST-1 had connectivity issues; early signs of recovery. 7:14 AM PDT: Significant API errors/connectivity issues confirmed across multiple services in US-EAST-1. Earlier updates indicate DNS issues affecting DynamoDB and downstream services, new EC2 instance launch errors in US-EAST-1, and backlog processing for services like Lambda/EventBridge/CloudTrail, with gradual recovery actions underway. We’ll keep this post updated as we learn more. If you’re experiencing urgent issues, please contact Funraise Support with timestamps and any error messages observed.
We are happy to report that our Facebook integration has been fully restored following the recent Facebook outage. Our team has worked diligently to resolve all issues caused by the disruption, ensuring that everything is back to normal. If your Facebook integration was disconnected during the outage, you will need to re-enable it in your account settings. Once reconnected, please contact our support team to request a re-sync of any Facebook transaction reports. This will ensure your data is accurate and up to date. Thank you for your patience and understanding during this time. If you experience any further issues, please don’t hesitate to reach out to our support team.
This incident has been resolved.
Since 2023-07-18 3:01 ET, there was an issue detected with an upstream payments processor causing intermittent donation failures for a subset of customers for a subset of donations. The upstream provider resolved the issue as of 20:00 ET.
This incident has been resolved.
Underlying database hardware failed and was replaced by high availability fail-over. No loss of data occurred and normal response times were restored within minutes.
This incident is resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Funraise status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.funraise.org
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
