Last checked
Helpjuice status
Knowledge base software for streamlined support and increased productivity.
Experiencing an issue?
Helpjuice está fora do ar?
Maintenance
Source: official status page
Having issues with Helpjuice?
Share your experience to help others stay informed.
Helpjuice service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Helpjuice activity
Loading reports… · Last 24 hours
Download
- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
View chart data
| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursOfficial status checked
Helpjuice has active maintenance
Official provider statusOfficial maintenance active
Read-Only Mode Activated — The security incident identified earlier today has been fully resolved. The unauthorized modification has been removed from all affected accounts, content delivery caches have been purged, the compromised access has been revoked, and all platform functionality — including administrative access — was restored as of 15:45 UTC. Affected customers have been notified directly by email with account-specific details, including a full incident report. Our forensic review of the incident's full scope is continuing as an additional verification step; if it identifies anything relevant to a specific account, we will contact that customer directly. Questions: [email protected].
Official provider statusOfficial maintenance active
Helpjuice Maintanance — This incident has been resolved.
Official provider status
Helpjuice outage reports
0 outage reports in the last 24 hours.
Mapa de interrupções do Helpjuice
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Mapa de interrupções do Helpjuice
Loading report locations…
