Mixmax Status. Check Current Outages and Incidents | Uptimus

Operational

Mixmax Status

Sales engagement platform for personalized, engaging sequences to drive revenue.

Source

auto

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

Mixmax components

Tracked components

Showing 1 to 5 of 5 tracked components.

Component	Status	Type	Last changed
Sending emails in Gmail/Inbox	Operational	Component	Not recorded
Web app	Operational	Component	Not recorded
API	Operational	Component	Not recorded
Rules Rule trigger and action execution	Operational	Component	Not recorded
Sidebar Sidebar in Gmail	Operational	Component	Not recorded

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Frequently asked questions

Is Mixmax down right now?

Mixmax is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Mixmax?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Mixmax?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Sending emails with Mixmax may result in delays or failures. Sending via Sequences are not affected.

Postmortem

On March 11th, at ~8 PM UTC \(1 PM PDT\), we began experiencing delays in emails sent through Gmail due to server congestion. The issue was resolved at ~9:05 PM UTC \(2:05 PM PDT\) after we addressed the server constraints. While there were delays in email delivery, all emails were successfully sent, as confirmed by checking the sent folder. For further assistance, please contact Mixmax support at [support@mixmax.com](mailto:support@mixmax.com).

Mar 11, 8:42 PMResolved Mar 11, 9:08 PMCriticalWeb appSending emails in Gmail/Inbox

The Sequences dashboard is not loading and sending may be delayed.

Resolved

This incident has been resolved.

Feb 11, 4:09 PMResolved Feb 11, 6:47 PMMajorWeb app

The webapp is either slow to load or not loading.

Resolved

This incident has been resolved.

Nov 26, 7:50 PMResolved Nov 26, 8:03 PMMinorWeb app

The webapp is either slow to load or not loading.

Resolved

The webapp is either slow to load or not loading.

Nov 26, 7:30 PMResolved Nov 26, 7:30 PMNone

Email enhancements added to Templates and Sequences are missing.

Postmortem

**Incident Summary:** On November 5, 2025, a software update introduced a bug that prevented email enhancements from being saved in Templates and Sequences. We rolled back the update, which resolved the issue. **Timeline:** * 5:00 AM PST: A problematic update has been released. * 10:35 AM PST: Update rolled back. Outage duration: ~5 hours. **Impact:** Users who tried to save Templates or Sequences with email enhancements \(such as Preview Links, Share Availability, CTA Buttons, Polls, etc.\) between 5:00 AM and 10:35 AM PST lost their changes. Templates or Sequences with email enhancements saved outside this timeframe or without enhancements were not affected. If you need further assistance, please reach out to support at [support@mixmax.com](mailto:support@mixmax.com). Thank you for your understanding.

Nov 5, 6:16 PMResolved Nov 5, 6:51 PMMinorWeb app

We’re aware of a widespread Microsoft Azure outage that may be affecting Mixmax functionality for Outlook users. Our team is monitoring the situation and working to minimize any impact.

Resolved

This incident has been resolved.

Oct 29, 6:00 PMResolved Oct 29, 9:18 PMMajorWeb app

The dashboard is either slow or not loading. Emails sent with Mixmax may be delayed or fail to send.

Resolved

The systems are stable. Delayed Sequences will keep sending, and Salesforce updates are in the queue, with syncing continuing to be processed over the next 24 hours. For any concerns, contact support@mixmax.com.

Oct 20, 2:03 PMResolved Oct 20, 11:42 PMCriticalWeb app

The Mixmax dashboard is slow or not loading. Some features, like Sequences, may also not be working as expected.

Resolved

This incident has been resolved.

Oct 14, 6:53 PMResolved Oct 14, 8:46 PMCriticalWeb app

Link previews are temporarily missing images, but links and preview text still work.

Resolved

Issue has been resolved.

Sep 8, 4:29 PMResolved Sep 10, 11:20 AMMinorWeb app

Email tracking is either delayed or not getting captured.

Postmortem

Between 8:25 a.m. PDT and 3:05 p.m. PDT on July 1, 2025, a regression introduced in a recent software release caused our email tracking system to stop functioning. As a result, any email opens during this period was not tracked. Email open events during the outage window were not recorded, and this data cannot be recovered. All other features remained operational, and no other data was affected. Our team identified the issue and rolled back an update that caused it by 3:05 p.m. PDT on July 1, restoring full email tracking functionality. For further questions or concerns, reach out to our support team at [support@mixmax.com](mailto:support@mixmax.com).

Jul 1, 10:04 PMResolved Jul 1, 10:36 PMMinorSending emails in Gmail/Inbox

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

No recent maintenance windows recorded.

Status Provider

Status Provider

Mixmax Status

90-day status history

Daily rollup

Mixmax components

Tracked components

Get notified when Mixmax changes status

Show Mixmax on your own status page

Users also follow these services

Frequently asked questions

Service health overview

Operational snapshot

Top affected components

Recent incidents

Official incidents

Sending emails with Mixmax may result in delays or failures. Sending via Sequences are not affected.

The Sequences dashboard is not loading and sending may be delayed.

The webapp is either slow to load or not loading.

The webapp is either slow to load or not loading.

Email enhancements added to Templates and Sequences are missing.

We’re aware of a widespread Microsoft Azure outage that may be affecting Mixmax functionality for Outlook users. Our team is monitoring the situation and working to minimize any impact.

The dashboard is either slow or not loading. Emails sent with Mixmax may be delayed or fail to send.

The Mixmax dashboard is slow or not loading. Some features, like Sequences, may also not be working as expected.

Link previews are temporarily missing images, but links and preview text still work.

Email tracking is either delayed or not getting captured.

Recent maintenance

Maintenance windows

About the Mixmax status page integration

Outage map preview