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Social media management solution for marketing, commerce, and customer care.
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Official status checked
Emplifi is experiencing issues
Official provider statusOfficial incident active
Actively investigating recent Node.js and eMudhra Security Disclosures — We are aware of two recently disclosed security issues and are actively investigating whether and how they affect our products, services and infrastructure: • [Node.js](https://Node.js) October 2026 security releases: fixes for multiple vulnerabilities, including several rated High ( ) • eMudhra intermediate certificate compromise: compromised CA keys that could allow forged certificates ( ) We will share updates as our assessment progresses and will contact affected customers directly if action is required.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 29h 37mOngoing | Yes | Unknown | ||
| 1h 4m | Yes | Minor | ||
| 3h 37m | Yes | Minor | ||
| 3h 49m | Yes | Critical | ||
| 11h 44m | Yes | Major | ||
| 20m | Yes | Critical | ||
| 4h 26m | Yes | Major | ||
| 67h 38m | Yes | Minor |
Uptimus overvåger Emplifi via den officielle statuskilde og normaliserer hændelser, vedligeholdelse og komponenter til én ensartet status.
Siden indeholder nu 14 komponenter, 31 hændelser, 1 vedligeholdelser og 9 dages kendt historik.
Uptimus er en uafhængig tjeneste og er ikke tilknyttet Emplifi. En sund status garanterer ikke, at alle brugere, enheder eller områder er upåvirkede.
Få besked, når Emplifi eller en overvåget komponent melder et større eller kritisk nedbrud. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer. Den tilgængelige historik indeholder 31 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Actively investigating recent Node.js and eMudhra Security Disclosures”.
Få besked om nedsat ydelse, delvis påvirkning og mindre hændelser uden et fuldt nedbrud. Uptimus følger nu 14 Emplifi-komponenter: Agent, Bot, Care, Community. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
Planned work published by the official provider.
Emplifi Agent 13.2 release is scheduled to be applied to all production environments on **28 Oct 2026** at **5:00PM ET.** There will be no downtime associated with the release of this update, but it is always best practice for users to clear their cache after the update is complete. Emplifi Agent 13.2 contains updates in the following areas (and more): 1. **Introducing Agent Sidekick:** • Quick case updates, custom actions, and natural language search via `Ctrl+K` (`Cmd+K`) command bar 2. **AI Refinements & Enhancements** (please reach out to your CSM to find out how to enable and configure them): • In-line AI Translation in the letter/email editor • Automatic AI Case Summarization upon opening cases • Configurable AI Tone of Voice for case letter rewrites • Enhanced AI Code Prediction hover details 3. **Case Management & Email Routing:** • Routing rules for existing case email replies • Drag-and-drop case text reordering 4. **Reports & Utilities Enhancements:** • New Work Time and Case Time To Close reports • Work Items Report direct download/export • Advanced Threshold Utility (ATU) improvements (column reordering, customizable alert emails, Excel attachments, address code recipient lookup) 5. **Audit Trail Enhancements:** • Full traceability for case text reordering, deleted contacts, and address changes • Audit tracking for Limit Code Rules 6. **Security & Platform Updates:** • Granular permissions for General Text Cards • Security remediations and third-party library updates Reminder: Our deployment process includes a step that copies layout configuration files. Any changes made to layouts after the copy is made will need to be re-applied. We recommend freezing edits to layouts one week before the maintenance window. Release notes with more details will be on or before the release date through the Customer Portal, online help, and Agent webinar series ( ). Who do I contact if I have questions? If you require additional information, please contact your CSM or Support. Support can be reached through our Customer Portal ( ), by phone (+1-614-508-6150), or call toll-free using any of the following in country numbers: USA/Canada – +1 855-508-6150 Germany – +49 800 1830448 France - +33 800 91 16 42 UK - +44 800 029 3282
Started 27. okt. 2026, 02.46 UTC · Ongoing
Downdetectors offentlige sider er primært baseret på brugerrapporter. Uptimus kombinerer dem med officielle hændelser, vedligeholdelse og komponentstatus, når udbyderen offentliggør dataene.
| Jämförelsekriterier | Uptimus | Downdetector |
|---|---|---|
| Rapporter fra fællesskabet om Emplifi | Inkluderet | Inkluderet |
| Adaptiv basislinje, der skelner enkelte rapporter fra større nedbrud | Inkluderet | Inkluderet |
| Rapportaktivitet over 24 timer og regionalt nedbrudskort | Inkluderet | Inkluderet |
| Ét arbejdsområde til websites, statusudbydere, Steam-spil og Android-apps og -spil | Inkluderet | Separat produkt |
| E-mail-, push- og webhookalarmer fra samme arbejdsområde | Inkluderet | Separat produkt |
| Officielle hændelsesopdateringer og statushistorik for Emplifi | Inkluderet | Rapportbaseret |
| Komponentstatus og vedligeholdelse vises separat | Inkluderet | Begrænset på offentlige sider |
Opdag andre populære tjenester og deres nuværende status
The official status page for Emplifi reports normal operation. An unresolved official incident is listed: “Actively investigating recent Node.js and eMudhra Security Disclosures”. 0 reports were recorded for Emplifi in the last 24 hours. Last official check: .
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