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Genesys Cloud status
AI-powered contact center platform for exceptional customer service across journey.
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Er Genesys Cloud nede?
Major outage
The current official status of Genesys Cloud cannot be verified. The latest stored provider observation indicated an outage. 0 reports were recorded for Genesys Cloud in the last 24 hours. Last official check: .
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Genesys Cloud service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Genesys Cloud activity
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
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| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursOfficial status checked
Genesys Cloud is experiencing an outage
Official provider status
Genesys Cloud outage reports
0 outage reports in the last 24 hours.
Driftskort for Genesys Cloud
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Driftskort for Genesys Cloud
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Genesys Cloud status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- I drift
- Problemer
- Nedbrud
- Vedligeholdelse
- Ingen data
Genesys Cloud components
Genesys Cloud incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 44m | Yes | Minor | ||
| 1h 15m | Yes | Minor | ||
| 2h 39m | Yes | Minor | ||
| 2h 49m | Yes | Critical | ||
| 1h 47m | Yes | Minor | ||
| 27m | Yes | Minor | ||
| 7m | Yes | Minor | ||
| 31m | Yes | Major |
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Om overvågning af Genesys Cloud på Uptimus
Uptimus overvåger Genesys Cloud via den officielle statuskilde og normaliserer hændelser, vedligeholdelse og komponenter til én ensartet status.
Siden indeholder nu 432 komponenter, 50 hændelser, 50 vedligeholdelser og 2 dages kendt historik.
Uptimus er en uafhængig tjeneste og er ikke tilknyttet Genesys Cloud. En sund status garanterer ikke, at alle brugere, enheder eller områder er upåvirkede.
Sådan overvåger Uptimus Genesys Cloud
Få besked, når Genesys Cloud eller en overvåget komponent melder et større eller kritisk nedbrud. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer. Den tilgængelige historik indeholder 50 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Voicemail Playback Errors (Multi-Regional)”.
Få besked om nedsat ydelse, delvis påvirkning og mindre hændelser uden et fuldt nedbrud. Uptimus følger nu 432 Genesys Cloud-komponenter: Americas (Sao Paulo), Americas (Sao Paulo), Americas (Sao Paulo), Americas (Sao Paulo). Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
