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Helpdesk status
Customer communication management with AI-powered ticketing software.
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Er Helpdesk nede?
Status unavailable
Source: official status page
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Helpdesk service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Helpdesk activity
Loading reports… · Last 24 hours
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
View chart data
| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursStatus verification pending
The latest official observation is not fresh enough to confirm current service health.
Official provider status
Helpdesk outage reports
0 outage reports in the last 24 hours.
Driftskort for Helpdesk
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Driftskort for Helpdesk
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Helpdesk status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- I drift
- Problemer
- Nedbrud
- Vedligeholdelse
- Ingen data
Helpdesk components
| Component name | Status |
|---|---|
| Helpdesk Subprocessors' service status | Up |
| Helpdesk API status | Up |
| Helpdesk Integrations status | Up |
| Helpdesk Agent app status | Up |
Helpdesk incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 15m | Yes | Minor | ||
| 4h 11m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
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Om overvågning af Helpdesk på Uptimus
Uptimus overvåger Helpdesk via den officielle statuskilde og normaliserer hændelser, vedligeholdelse og komponenter til én ensartet status.
Siden indeholder nu 4 komponenter, 25 hændelser, 0 vedligeholdelser og 1 dages kendt historik.
Uptimus er en uafhængig tjeneste og er ikke tilknyttet Helpdesk. En sund status garanterer ikke, at alle brugere, enheder eller områder er upåvirkede.
Sådan overvåger Uptimus Helpdesk
Få besked, når Helpdesk eller en overvåget komponent melder et større eller kritisk nedbrud. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer. Den tilgængelige historik indeholder 25 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Performance degradation of our services”.
Få besked om nedsat ydelse, delvis påvirkning og mindre hændelser uden et fuldt nedbrud. Uptimus følger nu 4 Helpdesk-komponenter: Subprocessors' service, API, Integrations, Agent app. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
