High Indexing Queue
Resolved
This incident has been resolved.
Jun 11, 12:14 AMResolved Jun 11, 2:34 PMMajorIndexing
Status Provider
Home
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Status
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Service
Home
/
Status
/
Service
Ecommerce search, merchandising, and personalization tool for various platforms.
Source
auto
Category
Analytics
Adapter
API V1 STATUS
Verified
Pending review
Current state
Operational
Checked 6h ago
5
Components
0
Active incidents
0
Maintenance
33.33%
90d uptime
High Indexing Queue
Jun 11, 12:14 AM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 5 of 5 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Search The search API that powers search integration on your site. | Operational | Component | Not recorded |
Indexing Our system that pulls your data to make it searchable. | Operational | Component | Not recorded |
Autocomplete Our system that drives your Autocomplete integration. | Operational | Component | Not recorded |
SMC ( Searchspring Management Console ) The Management console found at http://manage.searchspring.net | Operational | Component | Not recorded |
Product Recommendation Widgets The "Also Viewed" and "Also Bought" widgets. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Searchspring is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
33.33%
Known uptime
3 known history days
5
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
9
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Autocomplete
Operational
Indexing
Operational
Product Recommendation Widgets
Operational
SMC ( Searchspring Management Console )
Operational
Search
Operational
1
operational days
0
degraded days
2
outage days
0
maintenance days
87
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This issue has been resolved. All systems are operating normally, and error rates and performance have returned to expected levels.
This incident has been resolved.
A subset of BigCommerce customers experienced product listing pages failing to load results due to a template change on the BigCommerce platform (we estimate). The change caused Searchspring’s Snap integration to misinterpret the “Search Results” page as a category, applying an invalid background filter that returned no products. The issue was intermittent and did not affect Searchspring’s core search service. Functionality was restored within minutes, likely following a rollback of the update by BigCommerce.
We have the incident fully resolved, all systems are stabilized.
This incident has been resolved.
The issue has been fully resolved, and all affected services are now operating as expected.
This incident has been resolved.
This incident has been resolved.
We have been monitoring the data that we are receiving from Shopify and are now satisfied that the undocumented API changes they made have been reverted. For customers who we had to temporarily disable live indexing, this functionality has been fully restored on your sites. We appreciate your patience during this time, and we’ll continue to keep a close eye on the situation to ensure consistent performance.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Searchspring status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.searchspring.com
Adapter
API V1 STATUS
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
