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Official provider statusOfficial maintenance active
Gainsight CS - US1, US2 & EU - Backend Services - Major Release: Saturday, 31st October 2026 — Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Official provider statusOfficial incident resolved
Elevated SFDC errors for few customers — We are marking this incident as resolved.
Official provider statusOfficial incident active
Industry-wide PHP and Node.js security update — This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact [email protected] or your Gainsight team.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 109h 27mOngoing | Yes | Unknown | ||
| 115h 20m | Yes | Unknown | ||
| 4h | Yes | Minor | ||
| 8h 36m | Yes | Unknown | ||
| 16h 43m | Yes | Minor | ||
| 2h 58m | Yes | Minor | ||
| 28m | Yes | Minor | ||
| 12h 49m | Yes | Minor |
Uptimus überwacht Gainsight über die offizielle Statusquelle und normalisiert Vorfälle, Wartungen und Komponenten in einen einheitlichen Status.
Diese Seite enthält derzeit 27 überwachte Komponenten, 56 Vorfälle, 58 Wartungen und 12 Tage bekannten Verlauf.
Uptimus ist ein unabhängiger Dienst und nicht mit Gainsight verbunden. Ein gesunder Status garantiert nicht, dass alle Nutzer, Geräte oder Regionen unbeeinträchtigt sind.
Erhalte eine Meldung, wenn Gainsight oder eine überwachte Komponente einen schweren Ausfall oder eine kritische Störung meldet. Meldungen können über die im Workspace aktivierten Kanäle zugestellt werden, darunter E-Mail, Push und konfigurierte Integrationen. Der verfügbare Verlauf enthält 56 erfasste Vorfälle und gibt Meldungen Kontext über den aktuellen Status hinaus. Ein kürzlich erfasster Vorfall war „Industry-wide PHP and Node.js security update“.
Erhalte Meldungen zu Leistungseinbußen, teilweisen Auswirkungen und kleineren Vorfällen ohne vollständigen Ausfall. Uptimus überwacht derzeit 27 Gainsight-Komponenten: Gainsight CS EU Application, Gainsight CS US1 Application, Gainsight CS US2 Application, EU Rules Engine Queue. Meldungen können über die im Workspace aktivierten Kanäle zugestellt werden, darunter E-Mail, Push und konfigurierte Integrationen.
Planned work published by the official provider.
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Started 31. Okt. 2026, 03:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 24. Okt. 2026, 03:00 UTC · Resolved 24. Okt. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 17. Okt. 2026, 03:00 UTC · Resolved 17. Okt. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 10. Okt. 2026, 03:00 UTC · Resolved 10. Okt. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 12. Sept. 2026, 03:00 UTC · Resolved 12. Sept. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 15. Aug. 2026, 03:00 UTC · Resolved 15. Aug. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 8. Aug. 2026, 03:00 UTC · Resolved 8. Aug. 2026, 04:00 UTC
The scheduled maintenance has been completed.
Started 25. Juli 2026, 03:00 UTC · Resolved 25. Juli 2026, 07:00 UTC
Öffentliche Downdetector-Seiten basieren vor allem auf Nutzermeldungen. Uptimus verbindet diese mit offiziellen Vorfällen, Wartungen und Komponentenstatus, sofern der Anbieter sie veröffentlicht.
| Vergleichskriterien | Uptimus | Downdetector |
|---|---|---|
| Community-Störungsmeldungen zu Gainsight | Enthalten | Enthalten |
| Adaptive Basislinie zur Trennung einzelner Meldungen von größeren Störungen | Enthalten | Enthalten |
| 24-Stunden-Meldeaktivität und regionale Störungskarte | Enthalten | Enthalten |
| Ein Arbeitsbereich für Websites, Statusanbieter, Steam-Spiele und Android-Apps und -Spiele | Enthalten | Separates Produkt |
| E-Mail-, Push- und Webhook-Alarme aus demselben Arbeitsbereich | Enthalten | Separates Produkt |
| Offizielle Vorfallmeldungen und Statusverlauf für Gainsight | Enthalten | Meldungsbasiert |
| Komponentenstatus und Wartungsfenster getrennt dargestellt | Enthalten | Auf öffentlichen Seiten begrenzt |
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The current official status of Gainsight cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Gainsight in the last 24 hours. Last official check: .
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