47 Tidio incidents · August 2020 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Meta has reported issues affecting some of their business products, including WhatsApp, Facebook, and Instagram. You can follow live updates directly from Meta on their status page here: https://metastatus.com/
Meta has resolved the issues affecting their business products, including WhatsApp, Facebook, and Instagram. All services are now fully restored and operating normally.
We are currently investigating an intermittent connectivity issue affecting Meta integrations for some users. We'll provide an update as soon as we have more information.
We’ve identified the problem, and our developers are working on a solution.
We are still actively working on resolving the issue affecting Meta services integrations. We’ll continue to provide updates as soon as more information becomes available.
We are currently experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
We continue to experience disruptions with Meta integrations due to an ongoing outage on their end. We are monitoring the situation closely and will restore full functionality as soon as Meta resolves the underlying issue.
We are still experiencing issues affecting Meta integrations due to an ongoing incident on Meta’s side. Our team is closely monitoring the situation, and services should return to normal once Meta resolves the underlying problem.
This incident has been resolved. Meta restored the API access and all integrations (WhatsApp, Messenger, Instagram) are working on production. Thank you for your patience in this difficult moment.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
A third party service is currently monitoring the situation - a fix has been implemented and they are monitoring the results. We are observing mixed outcomes for our users and appreciate your patience as we work to resolve this.
Everything is back up and running. Thank you for your patience
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
The service should be fully operational now, we'll continue monitoring it.
This incident has been resolved, services are fully operational.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
Everything is back up and running. Thank you for your patience
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
The service should now be fully operational. We'll continue monitoring it. Thanks for your kind patience.
We are continuing to monitor for any further issues.
Everything is back up and running.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
The issue originates from a third-party vendor and is currently affecting multiple services worldwide. We are awaiting their resolution.
The service is gradually being restored. We will keep monitoring the situation and working on restoring service for everyone.
We're still monitoring this. Please refer to https://www.cloudflarestatus.com/
This incident is now resolved. Thank you for your patience and understanding.
We are currently investigating an issue that occurs for some users using tickets in Tidio. We’ll have more information soon.
We've identified the issue with one of the 3rd party services. We're working on this as we speak.
The issue impacts all types of email send-outs from Tidio; however, it is only partial, and the majority of emails are expected to be delivered successfully. We continue working on the fix.
A solution is currently being implemented on the third party's end, and we are actively monitoring the situation. We appreciate your patience.
The affected component is now operational. Thank you.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
This incident has been resolved.
We apologize for the connectivity issue that some users are experiencing, which is affecting visitors in the database. We are currently investigating the issue and will provide more information shortly. Sorry for any inconvenience caused.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently investigating problems with sending Emails via Tidio.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
The service should be fully operational now, we'll continue monitoring it. Thanks for your kind patience during the outage.
Everything is back up and running. Thank you for your patience.
We are currently experiencing a connectivity issue. Our developers have already identified the cause, and it should take 1-2 hours to fix. We're extremely sorry about the inconvenience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating a connectivity problem with new conversations in the chat admin panel.
This incident has been resolved.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
This incident has been resolved.
We are currently investigating a connectivity issue that is occuring for some users. We’ll have more information soon.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
This incident has been resolved.
