Virtuagym Status. Check Current Outages and Incidents | Uptimus

Operational

Virtuagym Status

Fitness software for businesses, consumers, and personal use.

Source

auto

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

Virtuagym components

Tracked components

Showing 1 to 3 of 3 tracked components.

Component	Status	Type	Last changed
Website Main frontend for Virtuagym	Operational	Component	Not recorded
Mobile Apps	Operational	Component	Not recorded
API API's	Operational	Component	Not recorded

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Frequently asked questions

Is Virtuagym down right now?

Virtuagym is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Virtuagym?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Virtuagym?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Android apps – Connectivity Issues

Resolved

The Android connectivity issue has been resolved, and affected apps are operational again. The issue was caused by an external change affecting Android applications. Service has since been restored, and users should now be able to log in, sync data, access schedules, and use app functionality normally. As an additional preventative measure, we will continue rolling out updated app versions across all Android apps and Custom Mobile Apps (CMAs) to reduce the risk of similar issues occurring in the future. If you are still experiencing issues, please contact our support team at support@virtuagym.com. We sincerely apologize for the inconvenience and thank you for your patience throughout this incident.

Jun 10, 8:23 AMResolved Jun 10, 4:00 PMMajorMobile Apps

Activity-Instances Database Connection Exhaustion

Resolved

Our activity-instances database experienced connection exhaustion during peak traffic, causing errors on mobile API endpoints (food, activity, plans) and Fitbit sync. Idle connections accumulated beyond the server's limit, leading to rejected requests and degraded performance. The issue has been resolved by adjusting connection timeout and limit parameters. All services are operating normally.

Mar 16, 5:30 PMResolved Mar 16, 5:30 PMMajor

Intermittent Database Load Issues

Resolved

This incident has been resolved.

Feb 5, 4:03 PMResolved Feb 5, 8:48 PMMajorMobile AppsAPI

Mollie - iDEAL Payments Failing via Invoice Payment Links

Resolved

This incident has been resolved.

Feb 5, 10:50 AMResolved Feb 5, 4:18 PMMajorWebsite

Database Performance Issues

Resolved

This incident has been resolved.

Nov 18, 8:30 AMResolved Nov 18, 4:00 PMMajorMobile AppsAPI

Check-in Client Connection Issues Following TLS Protocol Update

Resolved

Following the scheduled maintenance to disable outdated TLS 1.0 and 1.1 protocols on November 5th at 09:00 UTC, a few reports were received indicating that certain Check-in Clients were unable to connect to the server. Investigation determined that these incidents were not caused by the TLS protocol update. The affected setups were running unsupported or misconfigured Check-in Client versions, which were unable to establish secure connections due to local configuration issues. The TLS deprecation has been verified to operate as intended, and no rollback is required. Next Steps: • Monitoring continues to ensure system stability post-upgrade. • Configuration inconsistencies identified during the investigation are being tracked internally for follow-up.

Nov 5, 10:19 AMResolved Nov 5, 11:41 AMMinorAPI

Monitoring AWS Outage Impact

Resolved

The downstream provider has resolved their incident.

Oct 20, 9:55 AMResolved Oct 21, 7:44 AMNoneMobile AppsAPI

Appointment Schedule Performance

Resolved

This incident has been resolved.

Jul 1, 4:48 PMResolved Jul 2, 8:27 AMMajorWebsite

Email sending stopped

Resolved

This incident has been resolved.

Mar 22, 10:30 PMResolved Apr 1, 6:53 AMMajorMobile AppsAPI

Degraded performance due to high traffic

Resolved

The platform database load levels are stabilized for the last 12 hours. We sincerely apologize for any inconvenience this issue may have caused.

Mar 18, 10:04 AMResolved Mar 19, 11:07 AMMinorMobile AppsAPI

Recent maintenance