All administrators are unable to run payroll
Resolved
This incident has been resolved.
Mar 25, 11:45 PMResolved Mar 26, 1:51 AMCriticalGusto MobilePayroll, Benefits, HR
Status Provider
Home
/
Status
/
Service
Operational
Gusto Status
Payroll and HR services for small businesses.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 20m ago
38
Components
0
Active incidents
0
Maintenance
50%
90d uptime
All administrators are unable to run payroll
Mar 25, 11:45 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
50%
Known uptime
2 known history days
38
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
12
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
API
Operational
1
AWS apigateway-us-east-1
Operational
1
AWS apigateway-us-west-2
Operational
1
Caching
Operational
1
Chat System
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
1
outage days
0
maintenance days
88
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
We are aware that customers may be experiencing issues when accessing Gusto.
Resolved
This incident has been resolved.
Dec 16, 6:16 PMResolved Dec 16, 8:57 PMCriticalGusto MobilePayroll, Benefits, HR
Chat channel unavailable
Resolved
We are continuing to investigate this issue.
Nov 7, 2:35 PMResolved Nov 7, 3:46 PMCriticalChat System
Investigating issues with Payroll Processing for some users
Resolved
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.
Oct 24, 7:39 PMResolved Oct 24, 7:54 PMMajorPayroll, Benefits, HR
We are aware that some customers may be experiencing issues accessing Gusto.com.
Resolved
This incident has been resolved.
Jun 26, 6:45 PMResolved Jun 26, 8:32 PMCriticalGusto.com websiteAPI
Gusto settings page performance degradation
Resolved
This incident has been resolved.
Feb 17, 7:24 PMResolved Feb 17, 8:13 PMMinorPayroll, Benefits, HR
Customers are experiencing slowness and errors when accessing Gusto
Resolved
Customers should no longer be experiencing slowness and errors in Gusto.
Nov 22, 7:09 PMResolved Nov 22, 8:57 PMCriticalGusto.com websiteAPI
Customers are experiencing slowness and errors
Resolved
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
Nov 20, 5:09 PMResolved Nov 20, 5:22 PMMinorPayroll, Benefits, HRAPI
Customers are experiencing slowness and errors
Resolved
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
Nov 19, 8:08 PMResolved Nov 19, 8:33 PMMinorPayroll, Benefits, HRAPI
Some customers are experiencing slowness and errors in their Gusto dashboard
Resolved
This incident has been resolved.
Oct 31, 5:09 PMResolved Oct 31, 6:20 PMMajorPayroll, Benefits, HRGusto.com website
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Core Database Maintenance
Completed
The scheduled maintenance has been completed.
Apr 14, 6:00 AMResolved Apr 14, 8:00 AMMaintenanceChat SystemPhone System
Core database maintenance
Completed
The scheduled maintenance has been completed.
Feb 4, 12:00 AMResolved Feb 4, 2:00 AMMaintenancePayroll, Benefits, HRGusto.com website
Core Database Maintenance
Completed
The scheduled maintenance has been completed.
Aug 20, 4:00 PMResolved Aug 20, 5:09 PMMaintenanceGusto MobilePayroll, Benefits, HR
Payroll Database Maintenance
Completed
The scheduled maintenance has been completed.
May 28, 3:00 AMResolved May 28, 4:00 AMMaintenanceGusto MobilePayroll, Benefits, HR
The application is intermittently unavailable due to planned database maintenance
Completed
The scheduled maintenance has been completed.
Jan 19, 4:00 AMResolved Jan 19, 4:05 AMMaintenanceGusto MobilePayroll, Benefits, HR
Benefits planned maintenance
Completed
The scheduled maintenance has been completed.
Apr 3, 2:35 AMResolved Apr 3, 4:05 AMMaintenancePayroll, Benefits, HR
Benefits planned maintenance
Completed
The scheduled maintenance has been completed.
Apr 3, 2:00 AMResolved Apr 3, 2:30 AMMaintenancePayroll, Benefits, HR
Database Maintenance
Completed
The scheduled maintenance has been completed.
Aug 8, 6:59 AMResolved Aug 8, 8:59 AMMaintenancePayroll, Benefits, HR
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Mar 1, 6:00 AMResolved Mar 1, 8:00 AMMaintenancePayroll, Benefits, HRGusto.com website
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Feb 27, 6:00 AMResolved Feb 27, 8:30 AMMaintenancePayroll, Benefits, HRGusto.com website
About the Gusto status page integration
Uptimus tracks the official Gusto status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.gusto.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Gusto components
Tracked components
Showing 1 to 25 of 38 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Provider: AWS | Operational | Group | Not recorded |
Provider: Cloudflare | Operational | Group | Not recorded |
DNS | Operational | Component | Not recorded |
Gusto.com website Our corporate marketing site where we show pricing, case studies etc. | Operational | Component | Not recorded |
Cloudflare SSL Certificate Provisioning | Operational | Component | Not recorded |
Elastic Compute Cloud | Operational | Component | Not recorded |
Payroll, Benefits, HR Our main app, this is where you run payroll, change benefits and see your paycheck. | Operational | Component | Not recorded |
Cloudflare Gateway | Operational | Component | Not recorded |
Phone System Gusto phone system - CXOne/NICE | Operational | Component | Not recorded |
S3 West | Operational | Component | Not recorded |
Cloudflare Authoritative DNS | Operational | Component | Not recorded |
Email System Our email system used to contact support and sales teams. | Operational | Component | Not recorded |
S3 East | Operational | Component | Not recorded |
Chat System The system customers use to chat with Gusto representatives within their personal Gusto account. | Operational | Component | Not recorded |
Cloudflare Bot Management | Operational | Component | Not recorded |
Load Balancers | Operational | Component | Not recorded |
Caching | Operational | Component | Not recorded |
Cloudflare CDN/Cache | Operational | Component | Not recorded |
Gusto Mobile This is the Gusto Mobile Service | Operational | Component | Not recorded |
API External API for our partners | Operational | Component | Not recorded |
Cloudflare Challenge Platform | Operational | Component | Not recorded |
Database | Operational | Component | Not recorded |
Cloudflare API Shield | Operational | Component | Not recorded |
Cloudfront | Operational | Component | Not recorded |
Two-factor authentication text messages If your account has two-factor authentication messages enabled you will receive a text message when you log in. | Operational | Component | Not recorded |
Get notified when Gusto changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Gusto on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Gusto down right now?
Gusto is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Gusto?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Gusto?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.