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Status
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Service
AI-first customer service platform with ticketing, inbox, phone, and help center.
Source
auto
Category
Communication
Adapter
INCIDENT IO
Verified
Pending review
Current state
Operational
Checked 5d ago
4
Components
0
Active incidents
0
Maintenance
6.25%
90d uptime
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)
Jun 12, 2:30 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 4 of 4 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Fin | Operational | Group | Not recorded |
Inbox and Messenger | Operational | Group | Not recorded |
Developer Features | Operational | Group | Not recorded |
Other Features | Operational | Group | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Intercom is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
6.25%
Known uptime
16 known history days
4
Components tracked
0 outage, 0 degraded
25
Incidents indexed
0 active right now
0
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Developer Features
Operational
Fin
Operational
Inbox and Messenger
Operational
Other Features
Operational
1
operational days
0
degraded days
15
outage days
0
maintenance days
74
unknown days
Latest outages and degradations detected from the official status page.
Meta services are back up and running, and we’ve caught up on queued messages.
For EU customers between 09:34 - 10:18UTC, and AU customers between 09:36 - 10:06UTC Mobile SDK endpoints and mobile push were impaired. This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [team@intercom.io](mailto:team@intercom.io) if you have any further questions or if you’re still seeing any unexpected behaviour
Open browser tabs with old logins to the Intercom app may be causing ongoing login/logout churn - closing old tabs or restarting web browser will prevent this from happening.
No update message available.
No update message available.
No update message available.
**Resolved** We're closing this incident. On April 30, 2026 an attacker published malicious versions of intercom-client (v7.0.4) and intercom-php (v5.0.2). Both were removed from distribution within hours of discovery. No evidence of unauthorized access to customer data or Intercom accounts was found. If you installed intercom-client@7.0.4 or intercom-php@5.0.2 on April 30 and haven't already done so, we recommend rotating any credentials configured in that environment. All other versions of both packages are safe. We kept the incident open out of an abundance of caution while we completed credential rotation, hardened our infrastructure, and monitored closely for any follow-on activity. We're now satisfied it's fully remediated.
No update message available.
No update message available.
No update message available.
Scheduled and completed maintenance windows are separated from incidents.
No recent maintenance windows recorded.
Uptimus tracks the official Intercom status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://www.intercomstatus.com
Adapter
INCIDENT IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
