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Status
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Service
Cloud file sharing, sync, and online backup service with existing folder structure.
Source
auto
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
13
Components
0
Active incidents
0
Maintenance
12.5%
90d uptime
Login and connectivity issues
Apr 15, 5:11 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 13 of 13 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Applications | Operational | Group | Not recorded |
Support | Operational | Group | Not recorded |
Other | Operational | Group | Not recorded |
Live Chat | Operational | Component | Not recorded |
Web Application SugarSync web portal | Operational | Component | Not recorded |
Desktop Application SugarSync desktop application for Windows and MacOS | Operational | Component | Not recorded |
Search Functionality to search for files and folders within an account. | Operational | Component | Not recorded |
Ticketing | Operational | Component | Not recorded |
Emails This is the system that handles system emails such as password resets, shared folder invitations, daily summaries, etc. | Operational | Component | Not recorded |
Mobile Applications SugarSync apps for iOS (iPhone/iPad) and Android devices | Operational | Component | Not recorded |
Telephone | Operational | Component | Not recorded |
Two-Factor Authentication (2FA) | Operational | Component | Not recorded |
SugarSync.com Main Website | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Sugarsync is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
12.5%
Known uptime
8 known history days
13
Components tracked
0 outage, 0 degraded
32
Incidents indexed
0 active right now
19
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Applications
Operational
Desktop Application
Operational
Emails
Operational
Live Chat
Operational
Mobile Applications
Operational
1
operational days
0
degraded days
3
outage days
4
maintenance days
82
unknown days
Latest outages and degradations detected from the official status page.
Our engineers have fully resolved the issue affecting connectivity and access to SugarSync.
Our engineers have resolved the issue affecting connectivity and access to SugarSync. All systems are functioning.
Google has indicated that the issue has been resolved.
This incident has been resolved.
This incident has been resolved.
Our engineers have resolved this issue. All system emails are being sent without delay. If you sent any emails for shared folders, new business user activations, password resets, etc., while this issue was being resolved, please send them again.
This incident has been resolved.
Our engineers investigated an issue that was preventing some users from logging in to their accounts. That issue appears to be resolved now. If you still cannot log into your account, please submit a ticket to support.
Our engineers have resolved the issue that is affecting the ability to view image thumbnails.
This issue has been solved by our engineers. Updating credit card information appears to work in all browsers.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Sugarsync status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.sugarsync.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
