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Upcloud components

Tracked components

Showing 1 to 25 of 161 tracked components.

Component	Status	Type	Last changed
AU-SYD1 - Australia	Operational	Group	Not recorded
DE-FRA1 - Germany	Operational	Group	Not recorded
DK-CPH1 - Denmark	Operational	Group	Not recorded
ES-MAD1 - Spain	Operational	Group	Not recorded
FI-HEL1 - Finland	Operational	Group	Not recorded
FI-HEL2 - Finland	Operational	Group	Not recorded
NL-AMS1 - Netherlands	Operational	Group	Not recorded
NO-SVG1 - Norway	Operational	Group	Not recorded
PL-WAW1 - Poland	Operational	Group	Not recorded
SE-STO1 - Sweden	Operational	Group	Not recorded
SG-SIN1 - Singapore	Operational	Group	Not recorded
UK-LON1 - United Kingdom	Operational	Group	Not recorded
US-CHI1 - USA	Operational	Group	Not recorded
US-NYC1 - USA	Operational	Group	Not recorded
US-SJO1 - USA	Operational	Group	Not recorded
AU-SYD1: Cloud Servers	Operational	Component	Not recorded
DE-FRA1: Cloud Servers	Operational	Component	Not recorded
DK-CPH1: Cloud Servers	Operational	Component	Not recorded
ES-MAD1: Cloud Servers	Operational	Component	Not recorded
FI-HEL1: Cloud Servers	Operational	Component	Not recorded
FI-HEL2: Cloud Servers	Operational	Component	Not recorded
General	Operational	Component	Not recorded
NL-AMS1: Cloud Servers	Operational	Component	Not recorded
NO-SVG1: Cloud Servers	Operational	Component	Not recorded
PL-WAW1: Cloud Servers	Operational	Component	Not recorded

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

DNS Resolution Issues in FI-HEL1 and FI-HEL2

Resolved

We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres. After monitoring our systems for a some time, we can confirm now the situation is stable. We apologise for the inconvenience. If you have any questions, please don't hesitate to contact us via email support@upcloud.com or via live chat https://hub.upcloud.com/.

Jun 16, 10:18 AMResolved Jun 16, 1:30 PMNoneGeneralFI-HEL2: Other

Payment processor issues with American Express

Identified

The problem has been identified and we are working on a resolution. It specifically affects payments made in Euro, with American Express cards. As a workaround, customers can use an alternative payment method while we work with our payment provider to resolve the issue. Available payment methods are listed here: https://upcloud.com/docs/getting-started/billing/payment-methods/ We will provide further updates as they become available. If you have any questions or need further assistance, please reach out to us via email: support@upcloud.com or Live Chat in our control panel https://hub.upcloud.com

Jun 15, 1:12 PMResolved Jun 16, 4:11 PMNone

[SG-SIN1]: Networking issue

Resolved

We have resolved the root cause of the networking issue affecting our Managed Object Storage and our Managed Kubernetes service in our SG-SIN1 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com. Thank you for your patience and we apologize for any inconvenience caused.

Jun 5, 2:50 PMResolved Jun 5, 7:11 PMMinorSG-SIN1: Managed KubernetesAU-SYD1: Managed Kubernetes

Error with new cloud service deployments

Resolved

This incident has been resolved.

May 26, 2:42 PMResolved May 26, 5:44 PMMajorGeneral

[SG-SIN1]: Managed Kubernetes Issue

Resolved

This incident has been resolved.

May 13, 3:26 AMResolved May 13, 12:39 PMMinorSG-SIN1: Managed Kubernetes

Control Panel https://hub.upcloud.com/ login issues

Resolved

This incident has been fully resolved. Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.

May 4, 11:15 AMResolved May 4, 1:21 PMNoneUpCloud Control PanelAPI

[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues

Resolved

Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com Thank you for your patience and we apologize for any inconvenience caused.

Apr 29, 6:28 PMResolved Apr 29, 9:51 PMMinorEUROPE-1: Managed Object Storage

[SG-SIN1]: Compute node issue

Resolved

This incident has been resolved.

Apr 22, 3:47 AMResolved Apr 22, 6:57 AMMinorSG-SIN1: Cloud Servers

Issue with new Cloud Server Deployments

Resolved

This incident has been resolved.

Apr 15, 7:44 AMResolved Apr 15, 11:17 AMMinorUS-SJO1: Cloud Servers

[US-NYC1]: Storage backend issue

Resolved

This incident has been resolved.

Mar 31, 1:48 AMResolved Mar 31, 6:33 AMMinorUS-NYC1: Storage Backends

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

[NL-AMS1]: Network Maintenance

Scheduled

We will be performing network maintenance in the Amsterdam data center on the 25th of June 2026, 20:00 UTC - 26th of June 2026, 04:00 UTC (25th of June 2026, 22:00 CEST - 26th of June 2026, 06:00 CEST). The maintenance might cause network connectivity to be slow for several minutes, but no other disruptions are expected. If you have any questions or concerns regarding this maintenance, please reach out to us via 24/7 live chat or by email (support@upcloud.com).

Jun 25, 8:00 PMActive or monitoringMaintenanceNL-AMS1: Network Connections

[NL-AMS1]: Network Maintenance

Scheduled

We will be performing network maintenance in the Amsterdam data center on the 24th of June 2026, 20:00 UTC - 25th of June 2026, 04:00 UTC (24th of June 2026, 22:00 CEST - 25th of June 2026, 06:00 CEST). The maintenance might cause network connectivity to be slow for several minutes, but no other disruptions are expected. If you have any questions or concerns regarding this maintenance, please reach out to us via 24/7 live chat or by email (support@upcloud.com).

Jun 24, 8:00 PMActive or monitoringMaintenanceNL-AMS1: Network Connections

[AU-SYD1]: Managed Kubernetes

Scheduled

We will be conducting maintenance on our Managed Kubernetes Service in our Sydney data centre on June 23rd between 07:00 UTC and 11:00 UTC (17:00 AEST - 21:00 AEST). This maintenance impacts dev-md and prod-md plans, and these clusters will experience some small downtime. High-availability (prod-md-ha) plans will not be affected. If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.

Jun 23, 7:00 AMActive or monitoringMaintenanceAU-SYD1: Managed Kubernetes