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Composable commerce platform for digital transformation.
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Estado oficial del proveedorMantenimiento oficial activo
One year of Identity: time to check your Enterprise SSO credential expiry — August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Estado oficial del proveedorIncidente oficial activo
Security Warnings on Frontend Domains — August 13, 2026 18:43 UTC Monitoring - We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings. August 13, 2026 19:44 UTC Monitoring - Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.
Estado oficial del proveedorMantenimiento oficial activo
Planned Servicing Period for commercetools Checkout in the EU region — June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Estado oficial del proveedor0 reportes individuales en las últimas 24 horas. Esta lista incluye importaciones históricas; los agregados de fuentes externas se muestran en el gráfico.
Observaciones del estado oficial, no mediciones directas de disponibilidad.
Uptimus supervisa Commercetools mediante su fuente oficial y normaliza incidencias, mantenimiento y componentes en un estado coherente.
Esta página incluye actualmente 25 componentes supervisados, 20 incidencias, 3 mantenimientos y 8 días de historial conocido.
Uptimus es un servicio independiente y no está afiliado con Commercetools. Un estado saludable no garantiza que todos los usuarios, dispositivos o regiones estén libres de problemas.
Recibe alertas cuando Commercetools o uno de sus componentes supervisados informa de una interrupción grave o crítica. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas. El historial disponible contiene 20 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Elevated API Error Rates - GCP North America».
Recibe alertas sobre rendimiento degradado, impacto parcial e incidencias que no representan una interrupción completa. Uptimus supervisa actualmente 25 componentes de Commercetools: Composable Commerce: APIs - North America (Google Cloud), Composable Commerce: APIs - North America (AWS), Composable Commerce: APIs - Europe (Google Cloud), Composable Commerce: APIs - Europe (AWS). Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
Los incidentes oficiales, las alertas tempranas y los reportes de la comunidad se identifican por separado. Las alertas tempranas abarcan las últimas 24 horas. Las fechas usan tu zona horaria.
| Nombre del incidente | Duración | InicioUTC | Confirmación oficial | Gravedad |
|---|---|---|---|---|
| 0m | Sí | Leve | ||
| 0m | Sí | Leve | ||
| 0m | Sí | Grave | ||
| 1780h 44mEn curso | Sí | Leve | ||
| 0m | Sí | Grave | ||
| 0m | Sí | Leve | ||
| 0m | Sí | Leve | ||
| 0m | Sí | Leve |
Trabajos programados publicados por el proveedor oficial.
August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Inicio 24 ago 2026, 15:00 UTC · En curso
June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Inicio 22 jun 2026, 04:15 UTC · En curso
June 8, 2026 18:57 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Wednesday, 17th June 2026 in the GCP AU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.australia-southeast1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 17, 2026 14:06 UTC Scheduled - The planned service period for commercetools Checkout in the GCP AU region is planned to start a bit later and is now scheduled to start at 14:30 UTC. All affected services will remain fully functional until this new time. June 17, 2026 14:38 UTC Active - The planned service period is now starting, and all commercetools Checkout services in the GCP AU region are affected. We strongly recommend to avoid letting shoppers start checkout from now on. June 17, 2026 14:59 UTC Completed - The planned service period is now complete, and all commercetools Checkout services in the GCP AU region are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Inicio 17 jun 2026, 14:59 UTC · Resuelto 17 jun 2026, 14:59 UTC
Las páginas públicas de Downdetector se centran en los reportes de usuarios. Uptimus combina esa actividad con incidentes oficiales, mantenimientos y salud de componentes cuando el proveedor los publica.
| Criterios de comparación | Uptimus | Downdetector |
|---|---|---|
| Reportes de la comunidad sobre Commercetools | Incluido | Incluido |
| Línea base adaptativa que separa casos aislados de una interrupción amplia | Incluido | Incluido |
| Actividad de reportes de 24 horas y vista regional de interrupciones | Incluido | Incluido |
| Un espacio para sitios web, proveedores de estado, juegos de Steam y aplicaciones y juegos Android | Incluido | Producto separado |
| Alertas por correo, push y webhook desde el mismo espacio | Incluido | Producto separado |
| Actualizaciones oficiales de incidentes y cronología de Commercetools | Incluido | Basado en reportes |
| Salud de componentes y mantenimientos mostrados por separado | Incluido | Limitado en páginas públicas |
La página oficial de estado de Commercetools comunica funcionamiento normal. Hay un incidente oficial sin resolver: «Security Warnings on Frontend Domains». Se registraron 0 reportes de Commercetools en las últimas 24 horas. Última comprobación oficial: .
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