Degraded Performance
Resolved
This incident has been resolved.
Mar 12, 2:34 PMResolved Mar 12, 3:07 PMNoneFrontify SelfService Application - DataCenter US
Status Provider
Home
/
Status
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Service
Home
/
Status
/
Service
Brand management platform for connecting and simplifying all brand elements.
Source
auto
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
7
Components
0
Active incidents
0
Maintenance
100%
90d uptime
Degraded Performance
Mar 12, 2:34 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 7 of 7 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Frontify Website www.frontify.com | Operational | Component | Not recorded |
Frontify Enterprise Application - DataCenter US Application cluster for enterprise customers | Operational | Component | Not recorded |
Frontify Enterprise Application - DataCenter EU Application cluster for enterprise customers | Operational | Component | Not recorded |
Frontify SelfService Application - DataCenter US | Operational | Component | Not recorded |
Intercom Web Messenger | Operational | Component | Not recorded |
Intercom Intercom Web Application | Operational | Component | Not recorded |
Pusher API | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Frontify is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
7
Components tracked
0 outage, 0 degraded
29
Incidents indexed
0 active right now
15
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Frontify Enterprise Application - DataCenter EU
Operational
Frontify Enterprise Application - DataCenter US
Operational
Frontify SelfService Application - DataCenter US
Operational
Frontify Website
Operational
Intercom Intercom Web Application
Operational
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved.
After AWS reported that all issues had been resolved, we were able to migrate the delivery and processing of assets back to the US for US hosted customers this morning.
This incident has been resolved.
We recently experienced a partial outage caused by a global Amazon Web Services (AWS) issue. This led to temporary disruption of file processing and degraded performance across some other functionalities. AWS has since mitigated the issue, and all Frontify services are now fully operational. If you continue to experience any issues, please contact our support team at support@frontify.com.
We are continuously working on enhancing our platform. Those ongoing improvements are implemented in small, iterative steps, and rigorously tested. During a database migration, a deadlock situation occurred for yet unknown reasons. This affected all our EU customers and caused a downtime of approximately 10 minutes. At no time did this compromise the security of our platform. Upon detecting the issue, we immediately took corrective actions and fixed the issue promptly. Once the immediate cause was identified and the deadlock resolved, all services were operational again. We are currently conducting a root cause analysis to prevent future occurrences and to extract valuable insights about what happened. Thank you for your understanding as we continue to refine our processes and enhance the reliability of our product.
We encountered higher load on our database cluster leading to slower response times.
All remaining index jobs finished successfully. If you still experience issues with asset display, please contact Frontify support.
This incident has been resolved.
The affected service has been restarted and all systems are back to normal.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
All systems are operating as expected
Maintenance finished. All search and indexing functionalities are operational.
We successfully completed the maintenance. All services are up and running again.
Scheduled database maintenance has been completed successfully. Thank you for your patience!
Maintenance completed successfully.
Database server maintenance finished successfully.
Maintenance finished and all systems are up and running, again.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Frontify status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.frontify.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
