Platform Outage
Resolved
This incident has been resolved.
Feb 28, 9:09 PMResolved Feb 28, 9:39 PMCriticalSimplrFlex Expert Portal
Status Provider
Home
/
Status
/
Service
Operational
Simplr Status
Device insurance, warranty, and tech support for phones and electronics.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 2m ago
7
Components
0
Active incidents
0
Maintenance
100%
90d uptime
Platform Outage
Feb 28, 9:09 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
7
Components tracked
0 outage, 0 degraded
42
Incidents indexed
0 active right now
0
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Bettermode Community Service
Operational
1
Expert Resources
Operational
1
Intercom Mobile Messenger
Operational
1
Intercom Web Messenger
Operational
1
Simplr Business Portal
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Platform Latency
Resolved
This incident has been resolved.
Feb 20, 5:25 PMResolved Feb 22, 12:07 AMMajorSimplrFlex Expert Portal
Specialists can't log in or accept tickets
Resolved
This incident has been resolved.
Dec 12, 7:44 PMResolved Dec 12, 7:44 PMNoneSimplr Services Platform
YETI and VF Corp partial outage
Resolved
Outage due to infrastructure changes - cluster migration. Change rolled back and services recovered.
Aug 24, 5:30 AMResolved Aug 24, 5:30 AMNone
YETI SF Chat outage
Resolved
Authorization issue with Salesforce backend. Recovered after our service was restarted.
May 30, 5:30 PMResolved May 30, 5:30 PMNone
Zendesk Chat Outage
Resolved
Zendesk Chat Partial outage due to maintenance on the zedesk end
May 22, 7:00 AMResolved May 22, 7:00 AMNone
Autorouting stopped working
Resolved
Autorouting stopped worked. Service was restored after expired keys were rotated
Mar 16, 12:30 AMResolved Mar 16, 12:30 AMMinor
Release caused issues and had to be rolled back.
Resolved
Release caused issues and had to be rolled back. Redeployed after code fix.
Mar 7, 5:30 PMResolved Mar 7, 5:30 PMMinor
Integration not working with one partner
Resolved
Integration was not working with one ticketing system. Service was fully restored after 3 hours
Feb 22, 10:00 PMResolved Feb 22, 10:00 PMNone
Tickets were not getting created for Bold integration
Resolved
Tickets were not getting created for Bold integration. Code fix restored the service after 5 hours. Only one partner was impacted
Jan 21, 12:00 AMResolved Jan 21, 12:00 AMMinor
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
No recent maintenance windows recorded.
About the Simplr status page integration
Uptimus tracks the official Simplr status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.simplr.ai
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Simplr components
Tracked components
Showing 1 to 7 of 7 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Expert Resources | Operational | Group | Not recorded |
Intercom Web Messenger | Operational | Component | Not recorded |
Simplr Business Portal | Operational | Component | Not recorded |
Intercom Mobile Messenger | Operational | Component | Not recorded |
SimplrFlex Expert Portal | Operational | Component | Not recorded |
Bettermode Community Service | Operational | Component | Not recorded |
Simplr Services Platform | Operational | Component | Not recorded |
Get notified when Simplr changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Simplr on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Simplr down right now?
Simplr is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Simplr?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Simplr?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.