Videoask Status. Check Current Outages and Incidents

Status Provider

Home

Status

Service

Videoask components

Tracked components

Showing 1 to 14 of 14 tracked components.

Component	Status	Type	Last changed
API https://api.videoask.com	Operational	Component	Not recorded
Website, Web App and videoasks	Operational	Component	Not recorded
Auth0 Authentication API	Operational	Component	Not recorded
Subscriptions	Operational	Component	Not recorded
AWS route53	Operational	Component	Not recorded
AWS lambda-us-east-1	Operational	Component	Not recorded
AWS mediaconvert-us-east-1	Operational	Component	Not recorded
AWS ecs-us-east-1	Operational	Component	Not recorded
AWS rds-us-east-1	Operational	Component	Not recorded
AWS elasticache-us-east-1	Operational	Component	Not recorded
AWS ec2-us-east-1	Operational	Component	Not recorded
AWS route53-us-east-1	Operational	Component	Not recorded
AWS cloudwatch-us-east-1	Operational	Component	Not recorded
iOS App	Operational	Component	Not recorded

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

VideoAsk Platform Downgraded - AWS Incident

Resolved

At 09:00 CET on the 20th of October, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused. Our team is actively working with AWS to investigate the root cause and ensure that measures are put in place to prevent similar issues in the future. Thank you for your patience and understanding during this time. Your continued support means a lot to us, and we remain committed to providing you with a reliable service.

Oct 20, 7:00 AMResolved Oct 20, 7:00 AMNone

Issue with 'Login with Typeform' option to access VideoAsk

Resolved

This incident has now been resolved. Apologies for the inconvenience this may have caused.

Aug 20, 9:44 AMResolved Aug 20, 2:35 PMNoneWebsite, Web App and videoasks

Issue with with uploading & processing videos

Resolved

This incident has been resolved.

May 1, 8:42 AMResolved May 8, 10:23 AMCriticalWebsite, Web App and videoasks

Users can not log into VideoAsk

Resolved

This incident has been resolved.

Oct 30, 9:00 PMResolved Oct 31, 8:40 AMCriticalWebsite, Web App and videoasks

Videoasks using custom subdomains aren't loading

Resolved

We are glad to inform you that a fix has been implemented and the incident resolved. Thank you

Aug 23, 7:44 AMResolved Aug 23, 8:07 AMCriticalWebsite, Web App and videoasks

Typeform login

Resolved

This incident has been resolved.

Aug 22, 7:28 PMResolved Aug 23, 8:29 AMCriticalWebsite, Web App and videoasks

Responses are not appearing in creator inbox

Resolved

This incident has been resolved.

Jul 5, 6:44 PMResolved Jul 5, 11:04 PMCriticalWebsite, Web App and videoasks

Service distruption

Resolved

This incident has been resolved.

Jun 30, 8:52 AMResolved Jun 30, 11:57 AMNoneWebsite, Web App and videoasks

VideoAsk functionality error

Resolved

This incident has been resolved.

Jun 26, 8:57 AMResolved Jun 26, 10:07 AMNoneWebsite, Web App and videoasksAPI

VideoAsk Checkout page - degraded - Users are not able to pay/upgrade

Resolved

We are glad to inform you that a fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thank you for your patience.

Jun 14, 1:04 PMResolved Jun 14, 3:07 PMNoneSubscriptions

Recent maintenance