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Social media management solution for marketing, commerce, and customer care.
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Emplifi est-il en panne?
Degraded performance
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Official status checked
Emplifi is experiencing issues
Official provider statusOfficial incident active
Actively investigating recent Node.js and eMudhra Security Disclosures — We are aware of two recently disclosed security issues and are actively investigating whether and how they affect our products, services and infrastructure: • [Node.js](https://Node.js) October 2026 security releases: fixes for multiple vulnerabilities, including several rated High ( ) • eMudhra intermediate certificate compromise: compromised CA keys that could allow forged certificates ( ) We will share updates as our assessment progresses and will contact affected customers directly if action is required.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 31h 50mOngoing | Yes | Unknown | ||
| 1h 4m | Yes | Minor | ||
| 3h 37m | Yes | Minor | ||
| 3h 49m | Yes | Critical | ||
| 11h 44m | Yes | Major | ||
| 20m | Yes | Critical | ||
| 4h 26m | Yes | Major | ||
| 67h 38m | Yes | Minor |
Uptimus surveille Emplifi via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.
Cette page comprend actuellement 14 composants surveillés, 31 incidents, 1 maintenances et 9 jours d'historique connu.
Uptimus est un service indépendant sans affiliation avec Emplifi. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.
Recevez une alerte lorsque Emplifi ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 31 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « Actively investigating recent Node.js and eMudhra Security Disclosures ».
Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 14 composants Emplifi: Agent, Bot, Care, Community. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
Planned work published by the official provider.
Emplifi Agent 13.2 release is scheduled to be applied to all production environments on **28 Oct 2026** at **5:00PM ET.** There will be no downtime associated with the release of this update, but it is always best practice for users to clear their cache after the update is complete. Emplifi Agent 13.2 contains updates in the following areas (and more): 1. **Introducing Agent Sidekick:** • Quick case updates, custom actions, and natural language search via `Ctrl+K` (`Cmd+K`) command bar 2. **AI Refinements & Enhancements** (please reach out to your CSM to find out how to enable and configure them): • In-line AI Translation in the letter/email editor • Automatic AI Case Summarization upon opening cases • Configurable AI Tone of Voice for case letter rewrites • Enhanced AI Code Prediction hover details 3. **Case Management & Email Routing:** • Routing rules for existing case email replies • Drag-and-drop case text reordering 4. **Reports & Utilities Enhancements:** • New Work Time and Case Time To Close reports • Work Items Report direct download/export • Advanced Threshold Utility (ATU) improvements (column reordering, customizable alert emails, Excel attachments, address code recipient lookup) 5. **Audit Trail Enhancements:** • Full traceability for case text reordering, deleted contacts, and address changes • Audit tracking for Limit Code Rules 6. **Security & Platform Updates:** • Granular permissions for General Text Cards • Security remediations and third-party library updates Reminder: Our deployment process includes a step that copies layout configuration files. Any changes made to layouts after the copy is made will need to be re-applied. We recommend freezing edits to layouts one week before the maintenance window. Release notes with more details will be on or before the release date through the Customer Portal, online help, and Agent webinar series ( ). Who do I contact if I have questions? If you require additional information, please contact your CSM or Support. Support can be reached through our Customer Portal ( ), by phone (+1-614-508-6150), or call toll-free using any of the following in country numbers: USA/Canada – +1 855-508-6150 Germany – +49 800 1830448 France - +33 800 91 16 42 UK - +44 800 029 3282
Started 27 oct. 2026, 02:46 UTC · Ongoing
Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.
| Critères de comparaison | Uptimus | Downdetector |
|---|---|---|
| Signalements communautaires concernant Emplifi | Inclus | Inclus |
| Référence adaptative distinguant les cas isolés d’une panne étendue | Inclus | Inclus |
| Activité des signalements sur 24 heures et vue régionale | Inclus | Inclus |
| Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android | Inclus | Produit séparé |
| Alertes e-mail, push et webhook depuis le même espace | Inclus | Produit séparé |
| Mises à jour officielles et chronologie du statut de Emplifi | Inclus | Piloté par les signalements |
| État des composants et maintenances affichés séparément | Inclus | Limité sur les pages publiques |
The official status page for Emplifi reports normal operation. An unresolved official incident is listed: “Actively investigating recent Node.js and eMudhra Security Disclosures”. 0 reports were recorded for Emplifi in the last 24 hours. Last official check: .
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