Historique des pannes de Unbounce

1. 14 août 2026 à 15:28 UTCinvestigating

   We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

2. 14 août 2026 à 16:07 UTCmonitoring

   Un correctif a été mis en place et nous sommes en train de surveiller la récupération de Page Server dans la région Asie-Pacifique.

3. 14 août 2026 à 16:52 UTCmonitoring

   Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

4. 14 août 2026 à 17:42 UTCresolved

   This incident has been resolved.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 22 juillet 2026 à 18:06 UTCinvestigating

   Nous enquêtons actuellement sur un problème avec les liens de navigation manquants dans app.unbonce.com. Dans le menu de gauche, ces liens manquent actuellement : - Popups et barres collantes - Intégrations Utilisateurs - Gestionnaire de scripts - Laboratoires Notre équipe de développement travaille activement à résoudre ce problème. Nous mettrons à jour cet espace lorsque plus d'informations seront disponibles.

2. 22 juillet 2026 à 18:20 UTCmonitoring

   Un correctif a été mis en place et nous surveillons les résultats. Tous les liens de navigation sont à nouveau disponibles.

3. 22 juillet 2026 à 18:28 UTCresolved

   Cet incident a été résolu. Tous les liens de navigation dans le menu de gauche sont maintenant disponibles.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 25 mai 2026 à 14:33 UTCinvestigating

   We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

2. 25 mai 2026 à 15:00 UTCidentified

   The issue has been identified, and our engineering team is actively working on a fix.

3. 25 mai 2026 à 17:36 UTCmonitoring

   Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

4. 25 mai 2026 à 22:02 UTCmonitoring

   The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

5. 26 mai 2026 à 19:59 UTCmonitoring

   The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

6. 27 mai 2026 à 00:18 UTCresolved

   This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.

1. 4 mars 2026 à 18:33 UTCinvestigating

   We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.

2. 4 mars 2026 à 23:24 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected.

3. 5 mars 2026 à 00:32 UTCresolved

   This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions.

1. 20 février 2026 à 16:11 UTCinvestigating

   We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

2. 20 février 2026 à 16:38 UTCresolved

   In-App Cancellations are fully functional.

1. 13 février 2026 à 22:40 UTCmonitoring

   Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

2. 13 février 2026 à 23:34 UTCresolved

   This incident has been resolved. Conversion tracking on link clicks are now functioning normally. We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required. Thank you for your patience while we worked through this issue.

1. 15 janvier 2026 à 20:22 UTCidentified

   Due to an issue with a 3rd party provider, we are seeing some leads mistakenly marked as spam when a form is filled out on a non-secured (http) landing page. No data is lost and once our 3rd party provider has resolved the issue on their end, we will be able to recover any leads erroneously marked as spam and we will reach out to affected customers on an individual basis. Thank you for your patience. We'll update here once this issue has been resolved. We always recommend enabling and forcing SSL/https to secure any landing page (more on that here: https://documentation.unbounce.com/hc/en-us/articles/204756634-How-Do-I-Secure-my-Landing-Page-Domain-with-SSL)

2. 19 janvier 2026 à 21:24 UTCmonitoring

   Our 3rd party provider has resolved the issue on their end and leads are being categorized as expected.

3. 5 février 2026 à 00:07 UTCresolved

   Any leads erroneously marked as spam have been restored to the Unbounce App for the affected accounts as of January 23rd. Thank you for your patience while we resolved this issue and restored the missing data.

1. 15 décembre 2025 à 05:36 UTCidentified

   Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We have identified the issue and are currently working towards resolution.

2. 15 décembre 2025 à 06:00 UTCmonitoring

   The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network.

3. 15 décembre 2025 à 07:45 UTCresolved

   The issue should now be resolved as we see traffic volumes have now returned to normal.

1. 8 décembre 2025 à 19:00 UTCresolved

   On December 5, 2025, between 08:47 and 09:12 UTC, Cloudflare experienced an outage that affected all Unbounce pages. During this period, all live pages were unavailable, and no data was collected. The Unbounce app (unbounce.com) was also inaccessible. Once Cloudflare resolved the issue, all pages were live again and data collection resumed as normal. If you have any questions or concerns regarding this incident, please contact our Support Team.

1. 19 novembre 2025 à 20:06 UTCresolved

   Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

1. 10 novembre 2025 à 14:35 UTCinvestigating

   Unbounce is currently experiencing an issue where the e-mail notification integration doesn't send over the notification e-mail. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. 10 novembre 2025 à 15:38 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 novembre 2025 à 19:36 UTCidentified

   We are continuing to work on a fix for this issue.

4. 10 novembre 2025 à 21:16 UTCmonitoring

   Email notifications are now sending as expected and we are working to resend notifications that were missed during the outage.

5. 11 novembre 2025 à 01:27 UTCresolved

   Email Notifications are fully restored and we expect any delayed notifications from the outage period to re-send by the end of day Wednesday (PT). Thank you for your patience while we investigated and resolved this issue. If you continue to see issues with notification delivery, please contact Support via the question mark (?) icon near the top right of the Unbounce app.

1. 29 octobre 2025 à 15:08 UTCinvestigating

   We’re currently investigating an issue preventing pages from being published in Unbounce. Users may see the “We’re publishing your page” message indefinitely, and the publishing process does not complete. Our team is actively working to identify the cause and restore full publishing functionality as soon as possible. We’ll provide updates here as they become available.

2. 29 octobre 2025 à 15:22 UTCmonitoring

   Publishing pages is operational again, and we are monitoring to ensure everything remains stable.

3. 29 octobre 2025 à 15:40 UTCresolved

   Publishing functionality is fully restored. All pages that were previously stuck in publishing have now been published. No further action is required from users.

1. 27 octobre 2025 à 13:51 UTCinvestigating

   The ubpages.com domain is currently experiencing intermittent issues. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. 27 octobre 2025 à 16:07 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 octobre 2025 à 16:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 octobre 2025 à 16:25 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 11:34 UTCidentified

   Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.

2. 20 octobre 2025 à 11:57 UTCmonitoring

   Publishing pages is possible now again.

3. 20 octobre 2025 à 15:08 UTCmonitoring

   Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served.

4. 20 octobre 2025 à 16:21 UTCmonitoring

   Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager.

5. 20 octobre 2025 à 18:03 UTCmonitoring

   Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens.

6. 20 octobre 2025 à 20:55 UTCmonitoring

   Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably.

7. 20 octobre 2025 à 23:28 UTCresolved

   This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled.

1. 3 septembre 2025 à 16:42 UTCinvestigating

   When visiting app.unbounce.com customers may experience intermittent issues with the page list not loading (showing up as blank). It's good to note that refreshing app.unbounce.com usually makes the page list show up again. Our developers are investigating and this space will be updated once we have more information.

2. 3 septembre 2025 à 17:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 septembre 2025 à 20:09 UTCresolved

   This incident is now resolved. A fix was implemented and the intermittent issues have stopped. Please don't hesitate to reach out to our support team if you have any questions.

1. 21 juillet 2025 à 23:29 UTCinvestigating

   Unbounce is currently experiencing an issue with configuring custom domains that have just been added. All existing domains are unaffected. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. 22 juillet 2025 à 00:04 UTCmonitoring

   We have identified that the issue is caused by Let's Encrypt – the 3rd party SSL certificate provider we use. They are currently experiencing an outage that affects how our domains get new SSL certificates. For more information on the outage, check out their status page: https://letsencrypt.status.io/. We are monitoring the status of the Let's Encrypt outage and we'll be back with more updates at a later time.

3. 22 juillet 2025 à 04:25 UTCmonitoring

   We have seen recovery of Let's Encrypt – the 3rd party SSL certificate provider we use. All impacted domains have recovered. New custom domains may remain in a configuring state for longer than normal, as the 3rd party system recovers from the resulting high traffic volumes.

4. 22 juillet 2025 à 11:51 UTCresolved

   This incident has been resolved.

1. 8 juillet 2025 à 23:07 UTCmonitoring

   We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Live landing pages are not affected. Our development team is actively working on resolving this issue. We will update this space when more information is available.

2. 8 juillet 2025 à 23:11 UTCmonitoring

   The app is operational again and we're continuing to monitor the status.

3. 8 juillet 2025 à 23:35 UTCresolved

   This incident is now resolved. The app is now loading and operating as normal.

1. 8 juillet 2025 à 18:07 UTCidentified

   Unbounce is currently experiencing a delay in delivering leads to Mailchimp. Lead data will still be delivered and is still being collected by Unbounce. Leads can be viewed in the view leads section of the page overview screen and can be exported as a csv file. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

2. 8 juillet 2025 à 22:32 UTCresolved

   This issue has now been resolved. Any leads that came in during the incident have been processed and should now be visible in Mailchimp and any new leads pushed via the Mailchimp integration are being processed as per normal. Thank you for your patience while we addressed this issue.

1. 13 juin 2025 à 21:38 UTCinvestigating

   We are currently investigating an issue where the Unbounce App's left hand navigation briefly loads and then disappears for users that are invitees on an account. Thank you for your patience while we investigate this issue.

2. 13 juin 2025 à 21:43 UTCresolved

   We found an issue with an update to the Unbounce App that was made earlier today and have reverted that change. All navigation and other functionality should now be working/displaying as per normal. Thank you for your patience while we investigated this issue.

1. 12 juin 2025 à 18:52 UTCinvestigating

   We are currently investigating an issue that is causing Unbounce.com not to load. This is only affecting Unbounce's main website and the Unbounce application and customer landing pages are working as per normal. If you need to log into Unbounce and do not have the direct link bookmarked, you can go to https://app.unbounce.com/login. Thank you for your patience while we investigate this issue.

2. 12 juin 2025 à 18:55 UTCidentified

   We have identified an issue with one of our 3rd party providers, who are working to remedy an issue on their end. The Unbounce application and customer landing pages remain unaffected.

3. 12 juin 2025 à 20:28 UTCmonitoring

   Our 3rd party provider's services are now recovering and Unbounce.com should now be accessible for most visitors. The Unbounce application and customer landing pages were not affected during this outage.

4. 12 juin 2025 à 23:02 UTCresolved

   Unbounce.com should now be functioning as per normal. The Unbounce application and customer pages were unaffected during this outage.