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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Helpjuice has active maintenance
Official provider statusOfficial maintenance active
Read-Only Mode Activated — The security incident identified earlier today has been fully resolved. The unauthorized modification has been removed from all affected accounts, content delivery caches have been purged, the compromised access has been revoked, and all platform functionality — including administrative access — was restored as of 15:45 UTC. Affected customers have been notified directly by email with account-specific details, including a full incident report. Our forensic review of the incident's full scope is continuing as an additional verification step; if it identifies anything relevant to a specific account, we will contact that customer directly. Questions: [email protected].
Official provider statusOfficial maintenance active
Helpjuice Maintanance — This incident has been resolved.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 34m | Yes | Major | ||
| 0m | Yes | Unknown | ||
| 1h 17m | Yes | Minor | ||
| 59m | Yes | Major | ||
| 2h 14m | Yes | Unknown | ||
| 3h 47m | Yes | Minor | ||
| 1h 39m | Yes | Major | ||
| 0m | Yes | Major |
Planned work published by the official provider.
The security incident identified earlier today has been fully resolved. The unauthorized modification has been removed from all affected accounts, content delivery caches have been purged, the compromised access has been revoked, and all platform functionality — including administrative access — was restored as of 15:45 UTC. Affected customers have been notified directly by email with account-specific details, including a full incident report. Our forensic review of the incident's full scope is continuing as an additional verification step; if it identifies anything relevant to a specific account, we will contact that customer directly. Questions: [email protected].
Started 12 ago 2026, 11:46 UTC · Ongoing
This incident has been resolved.
Started 13 mag 2023, 10:00 UTC · Ongoing
The scheduled maintenance has been completed.
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Uptimus monitora Helpjuice tramite la fonte ufficiale e normalizza incidenti, manutenzioni e componenti in uno stato coerente.
Questa pagina include attualmente 6 componenti monitorati, 26 incidenti, 3 manutenzioni e 2 giorni di storico noto.
Uptimus è un servizio indipendente e non è affiliato a Helpjuice. Uno stato regolare non garantisce che ogni utente, dispositivo o area sia esente da problemi.
Ricevi un avviso quando Helpjuice o un componente monitorato segnala un'interruzione grave o critica. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate. La cronologia disponibile contiene 26 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «DB Maintenance».
Ricevi avvisi su prestazioni degradate, impatto parziale e incidenti che non rappresentano un'interruzione completa. Uptimus monitora attualmente 6 componenti di Helpjuice: Web Host, Helpjuice Knowledge Bases, Helpjuice.com Admin, Helpjuice API. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
Le pagine pubbliche di Downdetector sono basate soprattutto sulle segnalazioni degli utenti. Uptimus le combina con incidenti ufficiali, manutenzioni e stato dei componenti quando il provider li pubblica.
| Criteri di confronto | Uptimus | Downdetector |
|---|---|---|
| Segnalazioni della community su Helpjuice |
The official status page for Helpjuice reports normal operation. 0 reports were recorded for Helpjuice in the last 24 hours. Last official check: .
Started 30 mag 2021, 11:30 UTC · Resolved 30 mag 2021, 11:36 UTC
| Incluso |
| Incluso |
| Baseline adattiva che distingue casi isolati da un’interruzione estesa | Incluso | Incluso |
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| Attività delle ultime 24 ore e visualizzazione regionale | Incluso | Incluso |
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| Un solo spazio per siti, provider di stato, giochi Steam e app e giochi Android | Incluso | Prodotto separato |
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| Avvisi e-mail, push e webhook dallo stesso spazio | Incluso | Prodotto separato |
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| Aggiornamenti ufficiali e cronologia dello stato di Helpjuice | Incluso | Basato sulle segnalazioni |
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| Stato dei componenti e manutenzioni mostrati separatamente | Incluso | Limitato nelle pagine pubbliche |
|---|
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