Xero Developer Status

Xero is now stable and all customers should be able to use the platform normally. We have not observed any further disruption since our last update and are confident the platform is operating as expected. We sincerely apologise for the series of incidents over the past week and the impact this has had on your business. We know how much you rely on Xero, and we did not meet the standard you deserve.

Status Last Reviewed: 8:48 UTC

Our team has resolved the issue impacting customers connecting to Xero’s Public APIs. This related to an issue affecting our third party supplier, Amazon Web Services (AWS). This issue has now been resolved. We thank customers for their patience during this time.

Our team has resolved the issue impacting some customers trying to received webhooks via the Xero API. We apologise for any inconvenience this has caused. This was due to a certificate issue, and we've restored service.

Our team has resolved the issue impacting a user attempts to authorise an app connection. This was caused by a recent release and has now been rolled back by our product team. Any users that were unable to connect prior to the resolution should now be able to connect. If they are still experiencing issues we would ask you to advise them to: Navigate to the Settings > Connected apps screen within Xero Locate your app Click the disconnect button They should then re-attempt the connection process from within your interface. We apologise for any inconvenience caused.

Our team has resolved the issue impacting global API users trying to retrieve webhooks. We apologise for any inconvenience this has caused. This was caused by network instability and we've since restored service

Our team has resolved the issue causing some customers to have delayed or doubled Webhook deliveries. We apologise for any inconvenience caused.

Our team has resolved the issue impacting some API customers who experienced a delay in trying to push transactions in Xero. We apologise for any inconvenience this has caused. This related to poor network connectivity and our team has restored service.

Our team has resolved the issue impacting Webhooks from being delivered. A previous issue triggered a limit error, resulting in a full outage. We apologise for any inconvenience.

Our team has resolved the issue where UK customers experienced errors attempting to add the Leave Type of Statutory Neonatal Care Pay. This was caused by a release which caused customers to experience SDK errors. We apologise for any inconvenience.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The migration had now been completed. Please let us know if you come across any issues.

Xero's API and shared components have now been migrated successfully to AWS. We will continue to monitor performance but if you are experiencing any issues please raise a ticket and we will look into this asap. Thanks for your patience and understanding while we worked through the final issues with the migration. We apologise for any inconvenience caused by this.