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Composable commerce platform for digital transformation.
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Commercetoolsは落ちていますか？
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Commercetools is experiencing issues
Official provider statusOfficial maintenance active
One year of Identity: time to check your Enterprise SSO credential expiry — August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Official provider statusOfficial incident active
Security Warnings on Frontend Domains — August 13, 2026 18:43 UTC Monitoring - We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings. August 13, 2026 19:44 UTC Monitoring - Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.
Official provider statusOfficial maintenance active
Planned Servicing Period for commercetools Checkout in the EU region — June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus は公式ステータス情報から Commercetools を監視し、障害、メンテナンス、コンポーネントの状態を共通のステータスに正規化します。
このページには現在、25 件のコンポーネント、20 件の障害、3 件のメンテナンス、7 日分の履歴があります。
Uptimus は独立したサービスで、Commercetools とは提携していません。正常表示でも、すべての利用者、端末、地域に問題がないことを保証するものではありません。
Commercetools または監視対象コンポーネントで重大な障害が報告されたときに通知します。 通知はメール、プッシュ、設定済み連携など、ワークスペースで有効なチャネルに配信できます。 利用可能な履歴には 20 件の障害があり、現在の状態を超えた背景を提供します。 最近記録された障害は「Elevated API Error Rates - GCP North America」です。
性能低下、部分的な影響、全面停止ではない小規模な障害について通知します。 Uptimus は現在 Commercetools の 25 コンポーネントを追跡しています: Composable Commerce: APIs - North America (Google Cloud), Composable Commerce: APIs - North America (AWS), Composable Commerce: APIs - Europe (Google Cloud), Composable Commerce: APIs - Europe (AWS)。 通知はメール、プッシュ、設定済み連携など、ワークスペースで有効なチャネルに配信できます。
Commercetoolsについてのあなたの考えを共有してください
最初のコメントを残しましょう！
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 1808h 41mOngoing | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Started 2026年8月24日 15:00 UTC · Ongoing
June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 2026年6月22日 04:15 UTC · Ongoing
June 8, 2026 18:57 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Wednesday, 17th June 2026 in the GCP AU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.australia-southeast1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 17, 2026 14:06 UTC Scheduled - The planned service period for commercetools Checkout in the GCP AU region is planned to start a bit later and is now scheduled to start at 14:30 UTC. All affected services will remain fully functional until this new time. June 17, 2026 14:38 UTC Active - The planned service period is now starting, and all commercetools Checkout services in the GCP AU region are affected. We strongly recommend to avoid letting shoppers start checkout from now on. June 17, 2026 14:59 UTC Completed - The planned service period is now complete, and all commercetools Checkout services in the GCP AU region are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 2026年6月17日 14:59 UTC · Resolved 2026年6月17日 14:59 UTC
Downdetector の公開ページは主にユーザー報告を中心としています。Uptimus は、提供元が公開する公式インシデント、メンテナンス、コンポーネント状態も組み合わせます。
| 比較基準 | Uptimus | Downdetector |
|---|---|---|
| Commercetools のコミュニティ障害報告 | 利用可能 | 利用可能 |
| 個別の報告と広範な障害を区別する適応型ベースライン | 利用可能 | 利用可能 |
| 24時間の報告推移と地域別障害マップ | 利用可能 | 利用可能 |
| Webサイト、公式ステータス、Steam、Androidアプリとゲームを1つのワークスペースで管理 | 利用可能 | 別製品 |
| 同じワークスペースからメール、プッシュ、Webhook通知 | 利用可能 | 別製品 |
| Commercetools の公式インシデント更新とステータスタイムライン | 利用可能 | ユーザー報告中心 |
| コンポーネント状態とメンテナンスを分けて表示 | 利用可能 | 公開ページでは限定的 |
The official status page for Commercetools reports normal operation. An unresolved official incident is listed: “Security Warnings on Frontend Domains”. 0 reports were recorded for Commercetools in the last 24 hours. Last official check: .
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