Citizen engagement platform for government organizations.
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Last 24 hours
Official status checked
Granicus is experiencing an outage
Official provider status
Official maintenance active
Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT — Scheduled maintenance is currently in progress. We will provide updates as necessary.
Official provider status
Official maintenance completed
GovService Firmstep scheduled maintenance (US) - 27th Oct 2026 — The scheduled maintenance has been completed.
Official provider status
Official incident active
Granicus Issue Notification: govService SmartGov — We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available
Official provider status
Official incident resolved
govMeetings – Peak Agenda Management Processing Delays — This incident has been resolved.
Official provider status
Granicus outage reports
0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
最近の障害報告はありません
過去24時間、このサービスに関する障害報告はコミュニティから送信されていません。
Granicus 障害マップ
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
Release 586 will apply essential updates to the govService platform for all US customers on Tuesday, 10th Nov 2026.
There will be no impact to the live processing of cases.
Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.
You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Thank you,
Granicus Customer Support
Started 2026年11月10日 08:00 UTC · Ongoing
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govService Release 586 - 3rd Nov 2026 (UK)
Maintenance
Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026.
The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases.
Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release.
You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US
No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client.
Thank you,
Granicus Customer Support
Started 2026年11月3日 05:30 UTC · Ongoing
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govMeetings Standard Monthly Maintenance
Maintenance
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Started 2026年10月31日 04:00 UTC · Ongoing
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govQA Scheduled Maintenance
Maintenance
Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Please note: this maintenance does not include any product updates or changes.
We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period.
Release notes will be published here:
https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes.
For those who have a STAGE environment, we invite you to explore it.
Thank you for your continued support and feedback.
Started 2026年10月30日 01:00 UTC · Ongoing
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govService - SRM - OneView EE Product Release
Maintenance
The changes are already in the STAGE environment. For those who have that environment available, we invite you to explore it.
Started 2026年10月30日 01:00 UTC · Ongoing
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Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT
Maintenance
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Started 2026年10月28日 05:00 UTC · Ongoing
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GovService Firmstep scheduled maintenance (US) - 27th Oct 2026
Resolved
The scheduled maintenance has been completed.
Started 2026年10月28日 04:30 UTC · Resolved 2026年10月28日 04:40 UTC
UPDATE: Granicus livestreams are down and we are actively trying to resolve this issue. Until it is resolved, we are redirecting our live channels to Youtube. Watch the channel 1 livestream at https://t.co/az4uWKJmlL Watch the channel 2 livestream at https://t.co/ZKMBY3IRdg
Looks like Granicus is having a system wide outage. SFGOVTV unavailable and HSH Oversight Commission starts at 9am, but it should be archived later today anyway https://t.co/OKLTUeIBHt
Our website is currently unavailable due to a Granicus outage. Emergency services are not affected. Updates to follow. Need online services, visit https://t.co/hjANw2cLEQ https://t.co/erZne4zKk0
The official status page for Granicus reports degraded performance. An unresolved official incident is listed: “Granicus Issue Notification: govService SmartGov”. Components reported as affected: SmartGov, govDelivery - Communications, govService. 0 reports were recorded for Granicus in the last 24 hours. Last official check: .