Issue with direct agent installer download links on Add Devices page
Resolved
A fix has been applied and the incident is now resolved.
Jun 18, 12:53 PMResolved Jun 18, 1:00 PMMajorAddigy Cloud Interface
Status Provider
Home
/
Status
/
Service
Operational
Addigy Status
Apple device management for Macs, iPhones, iPads with remote monitoring.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 8m ago
10
Components
0
Active incidents
1
Maintenance
8.33%
90d uptime
Issue with direct agent installer download links on Add Devices page
Jun 18, 12:53 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
8.33%
Known uptime
12 known history days
10
Components tracked
0 outage, 0 degraded
51
Incidents indexed
0 active right now
51
Maintenance windows
1 active or scheduled
Top affected components
Components with the most recent status-page events.
Addigy Cloud Interface
Operational
3
Addigy Identity
Operational
3
Addigy Self Service
Operational
3
Addigy Assist
Operational
1
Addigy Auditor Service
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
1
outage days
10
maintenance days
78
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Addigy Cloud Interface Unavailable
Resolved
This incident has been resolved.
Mar 17, 9:11 PMResolved Mar 17, 11:05 PMCriticalAddigy Cloud Interface
Trouble logging in
Resolved
This incident has been resolved.
Feb 22, 6:41 PMResolved Feb 22, 8:15 PMCriticalAddigy Cloud Interface
Trouble logging in
Resolved
This incident has been resolved. A fix has been deployed and monitoring has been verified.
Jan 30, 2:27 PMResolved Jan 30, 4:58 PMCriticalAddigy Cloud Interface
Issues with Device Filtering and Device Searching
Resolved
This incident has been resolved.
Sep 30, 5:34 PMResolved Sep 30, 6:18 PMMajorAddigy Cloud Interface
Trouble logging into Addigy Platform
Resolved
This incident has been resolved.
Sep 9, 6:50 PMResolved Sep 9, 7:39 PMCriticalAddigy Cloud Interface
Elevated Latency on Addigy Cloud Interface
Resolved
This incident has been resolved and correlated to an upstream provider incident: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2
Aug 21, 6:14 PMResolved Aug 21, 7:46 PMMinorAddigy Cloud Interface
ThreatDown Maintenance enabling Web Protection on all Policies (MB-EngineHostApp-NCEP)
Resolved
After further discussions with ThreatDown (Malwarebytes), the release was reverted due to connection issues introduced from enabling Web Protection and should now be disabled from policies it was enabled on. This should suppress the prompt, and prevent new users from seeing it. If you require any additional assistance on this issue, please contact support@addigy.com
May 30, 1:57 PMResolved May 30, 10:35 PMMinorAddigy Cloud Interface
Error when assigning MDM Profiles
Resolved
This incident has been resolved.
Feb 26, 4:22 PMResolved Feb 26, 8:14 PMMajorAddigy Cloud Interface
Elevated Latency on Addigy Cloud Interface
Resolved
This incident has been resolved.
Jan 9, 4:26 PMResolved Jan 9, 4:57 PMCriticalAddigy Cloud Interface
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Release Deployment - Addigy Conditional Access Update
Scheduled
Addigy will be performing a Release Deployment for Addigy's Conditional Access Service at 08:00 US Eastern June 22nd, 2026 // 12:00 UTC for 1 Hour. This release will fix an issue with Microsoft CA Permissions which may cause an error message such as `The refresh token has expired due to inactivity`. Details on the deployment are available post release at the following link: https://releases.addigy.com/AM-28146
Jun 22, 12:00 PMActive or monitoringMaintenanceAddigy Cloud Interface
Releasing Self Service v2.8.4
Completed
The scheduled maintenance has been completed.
Jun 16, 2:00 PMResolved Jun 16, 3:00 PMMaintenanceAddigy Self Service
Releasing Addigy Identity v3.1.0
Completed
The scheduled maintenance has been completed.
Jun 16, 1:00 PMResolved Jun 16, 2:00 PMMaintenanceAddigy Identity
Release Deployment - Addigy Self Service Upgrade 2.8.3
Completed
The scheduled maintenance has been completed.
Jun 11, 12:00 PMResolved Jun 11, 1:00 PMMaintenanceAddigy Cloud InterfaceAddigy Self Service
Addigy Cloud Maintenance
Completed
The scheduled maintenance has been completed.
Jun 10, 1:00 PMResolved Jun 10, 2:00 PMMaintenanceAddigy Cloud Interface
Self Service for Mac v2.7: Menu Bar Changes Paused, Prebuilt App Notification Improvements Proceeding
Completed
The scheduled maintenance has been completed.
May 19, 1:00 PMResolved May 19, 2:00 PMMaintenanceAddigy Self Service
Addigy Cloud Maintenance
Completed
The scheduled maintenance has been completed.
May 16, 2:00 PMResolved May 16, 3:00 PMMaintenanceAddigy Cloud Interface
Release Deployment - iOS Compliance Improvements
Completed
The scheduled maintenance has been completed.
May 11, 12:00 PMResolved May 11, 1:00 PMMaintenanceAddigy Cloud InterfaceAddigy MDM Service
Addigy Cloud Maintenance - No Downtime Expected
Completed
The scheduled maintenance has been completed.
Apr 14, 1:00 PMResolved Apr 14, 2:00 PMMaintenanceAddigy Cloud Interface
Releasing Addigy Identity v3.0.5
Completed
The scheduled maintenance has been completed.
Apr 2, 1:00 PMResolved Apr 2, 2:00 PMMaintenanceAddigy Identity
About the Addigy status page integration
Uptimus tracks the official Addigy status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.addigy.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Addigy components
Tracked components
Showing 1 to 10 of 10 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Addigy Cloud Interface Addigy Cloud Interface is the Web Interface responsible for managing Addigy Agents and MDM Devices. This component measures the overall health of the Web Interface. | Operational | Component | 6/18/2026 |
Addigy Real-Time Messaging Service Addigy's Real-Time Messaging Service is responsible for online and offline detection of the Addigy Agent, On-demand Command Execution, and GoLive Functionality. | Operational | Component | Not recorded |
Addigy LiveTerminal Service Addigy LiveTerminal Service reports any component degradation that may occur with the SSH and Tunnel Service. | Operational | Component | Not recorded |
Addigy Auditor Service Auditor Service Component Functionality and Overall Health | Operational | Component | Not recorded |
Addigy MDM Service MDM Server and Functionality related to MDM (VPP, DEP, Business Manager, School Manager) | Operational | Component | Not recorded |
Addigy File Manager Service Addigy File Manager Service | Operational | Component | Not recorded |
Addigy LiveDesktop Service | Operational | Component | Not recorded |
Addigy Identity This component represents the status of the Addigy Identity Application and corresponding services. | Operational | Component | 6/16/2026 |
Addigy Self Service This component represents the status of the Addigy Self Service Application and corresponding services. | Operational | Component | 6/16/2026 |
Addigy Assist This component represents the status of the Addigy Assist Application and corresponding services. | Operational | Component | Not recorded |
Get notified when Addigy changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Addigy on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Addigy down right now?
Addigy is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Addigy?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Addigy?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.