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Official provider statusOfficial maintenance active
Gainsight CS - US1, US2 & EU - Backend Services - Major Release: Saturday, 31st October 2026 — Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Official provider statusOfficial incident resolved
Elevated SFDC errors for few customers — We are marking this incident as resolved.
Official provider statusOfficial incident active
Industry-wide PHP and Node.js security update — This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact [email protected] or your Gainsight team.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 109h 54mOngoing | Yes | Unknown | ||
| 115h 20m | Yes | Unknown | ||
| 4h | Yes | Minor | ||
| 8h 36m | Yes | Unknown | ||
| 16h 43m | Yes | Minor | ||
| 2h 58m | Yes | Minor | ||
| 28m | Yes | Minor | ||
| 12h 49m | Yes | Minor |
Uptimus는 공식 상태 소스를 통해 Gainsight를 모니터링하고 장애, 유지보수 및 구성 요소 상태를 일관된 서비스 상태로 정규화합니다.
이 페이지에는 현재 27개 구성 요소, 56개 장애, 58개 유지보수 및 12일의 알려진 기록이 포함됩니다.
Uptimus는 독립 서비스이며 Gainsight와 제휴하지 않습니다. 정상 상태가 모든 사용자, 기기 또는 지역에 문제가 없음을 보장하지는 않습니다.
Gainsight 또는 모니터링 중인 구성 요소에서 주요하거나 심각한 중단을 보고하면 알림을 받습니다. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다. 사용 가능한 기록에는 56개 장애가 있어 현재 상태 이상의 맥락을 제공합니다. 최근 수집된 장애는 “Industry-wide PHP and Node.js security update”입니다.
성능 저하, 부분 영향 및 전체 중단이 아닌 소규모 장애에 대한 알림을 받습니다. Uptimus는 현재 Gainsight의 27개 구성 요소를 추적합니다: Gainsight CS EU Application, Gainsight CS US1 Application, Gainsight CS US2 Application, EU Rules Engine Queue. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다.
Planned work published by the official provider.
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Started 2026년 10월 31일 오전 03:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 2026년 10월 24일 오전 03:00 UTC · Resolved 2026년 10월 24일 오전 07:00 UTC
The scheduled maintenance has been completed.
Started 2026년 10월 17일 오전 03:00 UTC · Resolved 2026년 10월 17일 오전 07:00 UTC
The scheduled maintenance has been completed.
Started 2026년 10월 10일 오전 03:00 UTC · Resolved 2026년 10월 10일 오전 07:00 UTC
The scheduled maintenance has been completed.
Started 2026년 9월 12일 오전 03:00 UTC · Resolved 2026년 9월 12일 오전 07:00 UTC
The scheduled maintenance has been completed.
Started 2026년 8월 15일 오전 03:00 UTC · Resolved 2026년 8월 15일 오전 07:00 UTC
The scheduled maintenance has been completed.
Started 2026년 8월 8일 오전 03:00 UTC · Resolved 2026년 8월 8일 오전 04:00 UTC
The scheduled maintenance has been completed.
Started 2026년 7월 25일 오전 03:00 UTC · Resolved 2026년 7월 25일 오전 07:00 UTC
Downdetector 공개 페이지는 주로 사용자 신고를 중심으로 합니다. Uptimus는 공급자가 제공하는 공식 사고, 유지보수 및 구성 요소 상태도 함께 표시합니다.
| 비교 기준 | Uptimus | Downdetector |
|---|---|---|
| Gainsight 커뮤니티 장애 신고 | 포함 | 포함 |
| 개별 신고와 광범위한 장애를 구분하는 적응형 기준선 | 포함 | 포함 |
| 24시간 신고 활동과 지역별 장애 지도 | 포함 | 포함 |
| 웹사이트, 상태 제공자, Steam 게임, Android 앱과 게임을 하나의 공간에서 관리 | 포함 | 별도 제품 |
| 같은 워크스페이스에서 이메일, 푸시 및 Webhook 알림 | 포함 | 별도 제품 |
| Gainsight 공식 사고 업데이트와 상태 타임라인 | 포함 | 사용자 신고 중심 |
| 구성 요소 상태와 유지보수 창을 분리해 표시 | 포함 | 공개 페이지에서는 제한적 |
The current official status of Gainsight cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Gainsight in the last 24 hours. Last official check: .
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