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Citizen engagement platform for government organizations.
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Official status checked
Granicus is experiencing an outage
Official provider statusOfficial maintenance active
Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT — Scheduled maintenance is currently in progress. We will provide updates as necessary.
Official provider statusOfficial maintenance completed
GovService Firmstep scheduled maintenance (US) - 27th Oct 2026 — The scheduled maintenance has been completed.
Official provider statusOfficial incident active
Granicus Issue Notification: govService SmartGov — We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available
Official provider statusOfficial incident resolved
govMeetings – Peak Agenda Management Processing Delays — This incident has been resolved.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 31m | Yes | Minor | ||
| 10h 13mOngoing | Yes | Major | ||
| 10h 13mOngoing | Yes | Unknown | ||
| 2h 39m | Yes | Major | ||
| 42m | Yes | Minor | ||
| 1h 54m | Yes | Major | ||
| 13h 42m | Yes | Critical | ||
| 6h 3m | Yes | Unknown |
Uptimus는 공식 상태 소스를 통해 Granicus를 모니터링하고 장애, 유지보수 및 구성 요소 상태를 일관된 서비스 상태로 정규화합니다.
이 페이지에는 현재 64개 구성 요소, 155개 장애, 196개 유지보수 및 67일의 알려진 기록이 포함됩니다.
Uptimus는 독립 서비스이며 Granicus와 제휴하지 않습니다. 정상 상태가 모든 사용자, 기기 또는 지역에 문제가 없음을 보장하지는 않습니다.
Granicus 또는 모니터링 중인 구성 요소에서 주요하거나 심각한 중단을 보고하면 알림을 받습니다. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다. 사용 가능한 기록에는 155개 장애가 있어 현재 상태 이상의 맥락을 제공합니다. 최근 수집된 장애는 “govMeetings – Peak Agenda Management Processing Delays”입니다.
성능 저하, 부분 영향 및 전체 중단이 아닌 소규모 장애에 대한 알림을 받습니다. Uptimus는 현재 Granicus의 64개 구성 요소를 추적합니다: CRM, Communications Cloud, EHQ - ANZ, Indigov CRM - US House. 알림은 이메일, 푸시 및 구성된 연동을 포함해 워크스페이스에서 활성화된 채널로 전송할 수 있습니다.
Planned work published by the official provider.
Release 586 will apply essential updates to the govService platform for all US customers on Tuesday, 10th Nov 2026. There will be no impact to the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support
Started 2026년 11월 10일 오전 08:00 UTC · Ongoing
Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026. The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support
Started 2026년 11월 3일 오전 05:30 UTC · Ongoing
Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Started 2026년 10월 31일 오전 04:00 UTC · Ongoing
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Started 2026년 10월 31일 오전 04:00 UTC · Ongoing
The changes are already in the STAGE environment. For those who have that environment available, we invite you to explore it.
Started 2026년 10월 30일 오전 01:00 UTC · Ongoing
We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period. Release notes will be published here: https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes. For those who have a STAGE environment, we invite you to explore it. Thank you for your continued support and feedback.
Started 2026년 10월 30일 오전 01:00 UTC · Ongoing
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Started 2026년 10월 28일 오전 05:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 2026년 10월 28일 오전 04:30 UTC · Resolved 2026년 10월 28일 오전 04:40 UTC
Downdetector 공개 페이지는 주로 사용자 신고를 중심으로 합니다. Uptimus는 공급자가 제공하는 공식 사고, 유지보수 및 구성 요소 상태도 함께 표시합니다.
| 비교 기준 | Uptimus | Downdetector |
|---|---|---|
| Granicus 커뮤니티 장애 신고 | 포함 | 포함 |
| 개별 신고와 광범위한 장애를 구분하는 적응형 기준선 | 포함 | 포함 |
| 24시간 신고 활동과 지역별 장애 지도 | 포함 | 포함 |
| 웹사이트, 상태 제공자, Steam 게임, Android 앱과 게임을 하나의 공간에서 관리 | 포함 | 별도 제품 |
| 같은 워크스페이스에서 이메일, 푸시 및 Webhook 알림 | 포함 | 별도 제품 |
| Granicus 공식 사고 업데이트와 상태 타임라인 | 포함 | 사용자 신고 중심 |
| 구성 요소 상태와 유지보수 창을 분리해 표시 | 포함 | 공개 페이지에서는 제한적 |
The official status page for Granicus reports degraded performance. An unresolved official incident is listed: “Granicus Issue Notification: govService SmartGov”. Components reported as affected: SmartGov, govDelivery - Communications, govService. 0 reports were recorded for Granicus in the last 24 hours. Last official check: .
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