Mautic.org undergoing updates
Resolved
This incident has been resolved.
Feb 16, 1:58 PMResolved Feb 16, 2:04 PMCriticalMautic.org website
Status Provider
Home
/
Status
/
Service
Degraded
Mautic Cloud Status
Open source marketing automation and lead management.
Source
auto
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Degraded
Checked 3m ago
86
Components
0
Active incidents
0
Maintenance
14.29%
90d uptime
Mautic.org undergoing updates
Feb 16, 1:58 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
14.29%
Known uptime
7 known history days
86
Components tracked
0 outage, 2 degraded
10
Incidents indexed
0 active right now
20
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Cloudflare
Degraded Performance
4
Cloudflare Cloudflare Dashboard
Degraded Performance
2
Cloudflare Browser Isolation
Operational
5
Cloudflare Cloudflare Pages
Operational
5
Cloudflare WARP
Operational
5
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
3
degraded days
2
outage days
1
maintenance days
83
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Mautic.org outage
Resolved
This incident has been resolved.
Jul 9, 8:45 AMResolved Jul 9, 9:05 AMCriticalMautic.org website
Intermittent errors on the Community Handbook
Resolved
There was a situation which resulted in intermittent 500 errors showing on the Community Handbook which has now been resolved.
Jun 11, 11:12 AMResolved Jun 11, 11:12 AMNoneCommunity Handbook
DDOS against the Community Portal
Resolved
The Mautic Community Portal was subjected to a Distributed Denial of Service attack starting on 9th November 2024, which despite having proactive measures in place to deflect such attacks, resulted in an extreme increase in network usage leading to our cloud-based infrastructure reaching its maximum limits for scaling, taking the portal offline. The situation was addressed and the attack was brought under control, with additional measures implemented to ensure any future attacks are proactively halted.
Nov 9, 10:00 AMResolved Nov 9, 10:00 AMCritical
Discourse has a service outage
Resolved
This incident has been resolved.
Jun 14, 10:52 AMResolved Jun 14, 11:21 AMMajorMautic Community Forums
Extended maintenance for Community Portal
Postmortem
On Monday morning, a two hour outage was planned to transition our Decidim instance from using a private image over to using the Mautic GitHub repository and DockerHub image, with the end goal being able to have automated pipelines for deployment when a community PR is merged. During the process, one of the encryption keys which are essential for Decidim’s functioning - which was supposed to be backed up - unfortunately was overwritten and could not be recovered. We reached out to the hosting provider, Infomaniak, to request a rollback to backup, but it was after hours which meant we had to wait for the next morning. The next day, we called Infomaniak again to request the rollback and they assured us it would happen in the early evening. Upon calling to get a status update, we were informed that they did not have any backups from which to restore from. We therefore had to set about the process of removing all encrypted data and re-configuring it with new keys, which happened on Wednesday morning. ## Actions and learnings 1. In the process the current setup was removed and started again pulling from the new infrastructure, which resulted in the keys being lost. In the future we will take the longer route of making the production instance read-only and setting up a separate working area to do the update before switching to it. 2. We were planning to set up off-site backups rather than just relying on the hosting provider’s backup which we now know are non-existent. This has now been accelerated and we’ve got backups both of the encryption keys and the entire instance in several locations for future resilience. Pipelines will be set up to automatically push backups at regular intervals. 3. One of the people involved assumed the other had set up off-site backups already and didn’t think to question - in the future we’ll be more explicit about our backup integrity before making such major changes.
Dec 4, 2:47 PMResolved Dec 6, 3:41 PMMinorMautic Community Portal
Degradation of service on mautic.org
Resolved
We are pleased to inform you that the incident we've been dealing with has been successfully resolved. We kindly thank you for your patience and cooperation during this time. Our team will continue monitoring the system to ensure ongoing stability.
Aug 24, 2:42 PMResolved Aug 24, 5:47 PMMajorMautic.org website
Intermittent errors on the Mautic Community Forums
Resolved
This incident has now been resolved.
Jun 15, 10:43 AMResolved Jun 15, 12:07 PMMinorMautic Community Forums
Unplanned outage on documentation server
Resolved
An unplanned outage on our documentation server.
Jun 14, 1:00 AMResolved Jun 14, 1:00 AMNoneMautic DocumentationCommunity Handbook
Mau.tc server outage
Resolved
This incident has been resolved.
Jan 26, 12:06 PMResolved Jan 26, 12:20 PMMajorMautic URL Shortener
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Bugfix on Community Portal
Completed
The scheduled maintenance has been completed.
Mar 18, 11:15 AMResolved Mar 18, 1:15 PMMaintenanceMautic Community Portal
Decidim updates
Completed
The scheduled maintenance has been completed.
Feb 18, 3:09 PMResolved Feb 18, 5:09 PMMaintenanceMautic Community Portal
Server maintenance period
Completed
The scheduled maintenance has been completed.
Dec 2, 9:30 PMResolved Dec 2, 10:53 PMMaintenanceMautic.org website
mau.tc server updates
Completed
The scheduled maintenance has been completed.
Jul 17, 6:15 PMResolved Jul 17, 11:15 PMMaintenanceMautic URL Shortener
Upstream maintenance window
Completed
The scheduled maintenance has been completed.
Jul 9, 10:00 PMResolved Jul 10, 6:00 AMMaintenanceMautic Community Portal
Community Portal upgrade
Completed
The scheduled maintenance has been completed.
Jun 18, 9:00 AMResolved Jun 18, 1:00 PMMaintenanceMautic Community Portal
Updating the Community Portal to Decidim 0.29
Completed
The scheduled maintenance has been completed.
Apr 23, 9:00 AMResolved Apr 23, 9:00 PMMaintenanceMautic Community Portal
Mautic.org migration
Completed
The scheduled maintenance has been completed.
Jan 30, 8:08 PMResolved Jan 31, 12:08 AMMaintenanceMautic.org website
Update community.mautic.org
Completed
The scheduled maintenance has been completed.
Nov 27, 8:00 AMResolved Nov 27, 12:00 PMMaintenanceMautic Community Portal
Updating community.mautic.org
Completed
The scheduled maintenance has been completed.
Jul 24, 10:45 AMResolved Jul 24, 12:45 PMMaintenanceMautic Community Portal
About the Mautic Cloud status page integration
Uptimus tracks the official Mautic Cloud status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.mautic.org
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Mautic Cloud components
Tracked components
Showing 1 to 25 of 86 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Upstream authentication provider Auth0 provides the Mautic Community Single Sign On authentication service. | Operational | Group | Not recorded |
Upstream hosting providers Acquia hosts mautic.org and m.mautic.org. Digital Ocean hosts all other resources. | Operational | Group | Not recorded |
Atlassian Atlassian hosts all the Mautic Community project management tools. | Operational | Group | 6/16/2026 |
Cloudflare We use Cloudflare for caching and as a CDN. | Degraded Performance | Group | 6/16/2026 |
GitHub GitHub hosts all the code-related resources for Mautic. | Operational | Group | Not recorded |
Slack Slack hosts the Mautic Community Chat. | Operational | Group | 6/18/2026 |
Auth0 User Authentication | Operational | Component | Not recorded |
Cloudflare Cloudflare API | Operational | Component | Not recorded |
Confluence Authentication and User Management | Operational | Component | Not recorded |
DigitalOcean Global | Operational | Component | Not recorded |
GitHub API Requests | Operational | Component | Not recorded |
Mautic.org website The main Mautic Community website | Operational | Component | Not recorded |
Slack Apps/Integrations | Operational | Component | Not recorded |
Auth0 Multi-factor Authentication | Operational | Component | Not recorded |
Cloudflare Cloudflare Spectrum | Operational | Component | Not recorded |
Confluence Signup | Operational | Component | Not recorded |
DigitalOcean NYC3 | Operational | Component | Not recorded |
GitHub GitHub Actions | Operational | Component | Not recorded |
Mautic Community Portal The Mautic Community Portal at https://community.mautic.org | Operational | Component | 6/21/2026 |
Slack Apps/Integrations/APIs | Operational | Component | Not recorded |
Auth0 Email Delivery | Operational | Component | Not recorded |
Cloudflare Cloudflare Stream | Operational | Component | Not recorded |
Confluence View Content | Operational | Component | 6/16/2026 |
DigitalOcean NYC1 | Operational | Component | Not recorded |
GitHub Git Operations | Operational | Component | Not recorded |
Get notified when Mautic Cloud changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Mautic Cloud on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
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Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Mautic Cloud down right now?
Mautic Cloud is currently marked as Degraded in Uptimus based on the latest official status page check.
How often does Uptimus check Mautic Cloud?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Mautic Cloud?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.