Maxio Status

This incident has been resolved. As part of our remediation efforts, we identified invoices impacted by the issue and are actively resending any affected e-Bills that had not already been resent manually after the fix was released. No further customer action is required at this time. We apologize for the disruption this caused and appreciate your patience while our team investigated and resolved the issue.

This incident has been resolved.

This incident has been resolved. Our team has implemented a fix and confirmed that impacted requests are processing normally again, including affected integration workflows. We sincerely apologize for the disruption and appreciate your patience while we worked to restore service.

Maxio encountered issues with icons not displaying within the application. Our engineering team quickly identified and resolved the issue.

The incident causing unexpected 503 errors during today’s platform release has been resolved. Some customers may continue to briefly experience cached errors for the next few minutes as systems fully recover.

This incident has been resolved.

This incident has been resolved.

This incident has been resolved.

This incident has been resolved.

We have deployed a fix and this incident is now resolved. Background jobs for integration syncs and exports/imports are running normally again. We will also be implementing additional safeguards to help prevent this issue from recurring.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.