Phantombuster Status

Our systems have fully recovered and are back to normal operation. The data restoration process has completed successfully, and all services—API and Phantoms—are now functioning as expected. We’ve addressed the issue caused by an unusually high volume of write queries that led to a backlog in our internal replication system. We sincerely thank you for your patience throughout the resolution process. If you continue to experience any issues, please don’t hesitate to reach out to our support team.

Due to major network connectivity problems at one of our infrastructure providers (OVH), we saw very high Phantom launch failure rates (>60%) for a duration of around 1 hour. The incident quickly resolved itself when our provider corrected the connectivity problem. https://twitter.com/ovh_status/status/1448204876232728579

This incident has been resolved.

We saw very high Phantom launch error rates. It was due to major network connectivity problems on the NA<>EU link of OVH, one of our infrastructure providers. After prompt intervention of their service reliability engineers, everything went back to normal.