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Email security and encryption services for comprehensive protection.
Source
auto
Category
Security
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
10
Components
0
Active incidents
0
Maintenance
10%
90d uptime
Replies to Support team not being processed
Jun 4, 1:45 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 10 of 10 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Shield | Operational | Component | Not recorded |
Bracket Encrypted Email Email encryption services and the Bracket portal interface found at bracket.email. | Operational | Component | Not recorded |
Radar | Operational | Component | Not recorded |
CloudFilter and SafeSend Email Security Inbound and outbound filtering and transport services for email. | Operational | Component | Not recorded |
Management Console Console, user message quarantine, and review page interfaces at emailservice.io. | Operational | Component | Not recorded |
XtraMail Continuity Rolling 30 day email "shadow copy" and the webmail interface at xtramail.email. | Operational | Component | Not recorded |
SecureStore Archiving Journaling of email and the View portal interface. | Operational | Component | Not recorded |
CloudMail Hosted Email Hosted POP3/IMAP email accounts and the webmail interface at webmail.cloudmail.email. | Operational | Component | Not recorded |
Service Announcements Important communication regarding Mailprotector or third parties affecting partner and customer components, services, or experience. | Operational | Component | Not recorded |
Issue Notice Reference to known issues impacting expected behavior or functions of products. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Mailprotector is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
10%
Known uptime
10 known history days
10
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
38
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Bracket Encrypted Email
Operational
CloudFilter and SafeSend Email Security
Operational
CloudMail Hosted Email
Operational
Issue Notice
Operational
Management Console
Operational
1
operational days
0
degraded days
5
outage days
4
maintenance days
80
unknown days
Latest outages and degradations detected from the official status page.
Support tickets and repllies are back to originating from mailprotector.com. No changes or actions need to be taken. Support emails will resume their normal behavior.
This incident has been resolved.
This morning, a third-party package repository used by our virus scanning infrastructure experienced an outage following an attack on its systems. Because our virus scanning instances rely on this repository at startup to pull the latest files and configurations, affected instances were unable to start. This reduced the capacity of our virus-scanning cluster below demand. When a virus scan cannot complete, our system quarantines the email as a precaution. As a result, emails processed during this window were quarantined rather than delivered to inboxes. No emails were lost. Affected emails can be released from quarantine by users or admins. Resolution The virus scanning cluster has been reconfigured to pull packages directly from the source repository, eliminating the dependency on the third-party intermediary. Monitoring and alerting thresholds have also been updated to surface this class of issue more quickly in the future. The issue is fully resolved.
This incident has been resolved.
An update released at approximately 2:00 PM ET today was designed to improve protection against brand impersonation. It behaved more aggressively than intended, holding and jailing legitimate emails, particularly those with signatures containing social media links. The update was rolled back at approximately 2:50 PM ET. This issue is resolved. Actions taken to remediate after rollback: - Inbound emails delivered to Junk have been reprocessed to ensure appropriate risk and moved to the Inbox. - Released jailed emails; they may still land in Junk if the sender is new or carries a medium risk level. - Outgoing emails that were held have been released. No action needed.
This incident has been resolved.
The log ingestion issue is resolved, and logs have been backfilled.
The fix has been deployed. New emails are being placed in the appropriate location as expected per X-ray log details. Emails that were not moved prior to the fix will remain in their current location. Moving the message will create an opportunity for Shield to act on the message, if needed.
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Mailprotector status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
http://status.mailprotector.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
