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Cloud communication platform for voice, video, and messaging APIs.
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Degraded performance
The current official status of Sinch cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Sinch in the last 24 hours. Last official check: .
Source: official status pageShare your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Sinch is experiencing issues
Official provider statusOfficial incident active
Delivery Issue Philippines - Globe Telecom — We are continuing to investigate this issue.
Official provider statusOfficial incident active
Delivery Issue Canada - ICE Wireles — We are continuing to investigate this issue.
Official provider statusOfficial maintenance active
Technical maintenance on SFTP Connectors on production/fr — Technical maintenance. We'll perform a switchover between our primary and secondary server. No impact planned. Maintenance start time: 2026-08-27 08:00 UTC Maintenance end time: 2026-08-27 11:00 UTC
Official provider statusOfficial maintenance active
Sinch Internal Maintenance – Sinch SG1 Network Infrastructure — We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a maintenance on our SG1 network infrastructure. Maintenance Start Time: 2026-09-02 00:00 UTC Maintenance End Time: 2026-09-02 02:00 UTC Potential service-impact duration: Approximately 5–10 minutes within the maintenance window.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
| Component name | Status |
|---|---|
| Sinch Fax API — API status | Up |
| Sinch Number Lookup API v2 — API status | Up |
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 428h 10mOngoing | Yes | Minor | ||
| 454h 48mOngoing | Yes | Minor | ||
| 38m | Yes | Minor | ||
| 2h 20m | Yes | Minor | ||
| 5h 3m | Yes | Minor | ||
| 10h 52m | Yes | Minor | ||
| 10h 55m | Yes | Minor | ||
| 17h 51m | Yes | Minor |
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Uptimus monitorea Sinch mediante su fuente oficial y normaliza incidentes, mantenimiento y componentes en un estado consistente.
Esta página incluye actualmente 174 componentes monitoreados, 137 incidentes, 150 mantenimientos y 69 días de historial conocido.
Uptimus es un servicio independiente y no está afiliado con Sinch. Un estado saludable no garantiza que todos los usuarios, dispositivos o regiones estén libres de problemas.
Recibe alertas cuando Sinch o uno de sus componentes supervisados informa de una interrupción grave o crítica. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas. El historial disponible contiene 137 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Delivery Issue Philippines - Globe Telecom».
Recibe alertas sobre rendimiento degradado, impacto parcial e incidencias que no representan una interrupción completa. Uptimus supervisa actualmente 174 componentes de Sinch: API, API. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
Planned work published by the official provider.
As part of our commitment to platform reliability, security, and scalability, Sinch is adding a brand-new, high-efficiency site to our core SMSC billing and messaging routing engine product. This site expansion introduces a next-generation, high-performance architecture to significantly increase our regional capacity, improve overall platform stability, and ensure robust message processing. New Regional Connection Endpoints that are planned to go live 2026-10-01 during the target window: US SMPP: us6.smpp.api.sinch.com: US HTTP SMS: us6.httpsms.api.sinch.com US Lookup API: us6.httplookup.api.sinch.com Type: Service Announcement & Maintenance Maintenance start time: 2026-10-01 07:00 UTC Maintenance end time: 2026-10-01 08:00 UTC Action Required: Firewall Whitelisting To ensure uninterrupted message delivery as we scale our traffic to include this new site we request that you update your firewall settings. Affected API Endpoint: (This change only affects customers connecting to either of the following US endpoints) US SMPP: us1.smpp.api.sinch.com and/or us7.smpp.api.sinch.com US HTTP SMS: us1.httpsms.api.sinch.com and/or us7.httpsms.api.sinch.com US Lookup API: us1.httplookup.api.sinch.com and/or us7.httplookup.api.sinch.com IP Addresses to Whitelist Please coordinate with your network security team to whitelist these target IP addresses: 35.95.194.74 44.239.11.143 52.32.122.205 If for any reason the maintenance is extended, cancelled, or postponed, we will advise you accordingly. Please contact [email protected] should you require further information or assistance.
Started Oct 1, 2026, 07:00 AM UTC · Ongoing
Important Update: Format change in the price list for the Verification service. We are updating the format of the Verification price list file generated from the Sinch Dashboard. Please review and update your local import routines or automated scripts to accommodate the two new columns before the effective date. What is changing? New columns: Mobile Country Code (MCC) and Mobile Network Code (MNC) are being added. Location: These will be placed next to the existing Country column. When is this happening? Effective date: 2026-09-02 Please contact [email protected] should you require further information or assistance.
Started Sep 2, 2026, 08:00 AM UTC · Ongoing
Dear Client, We will be performing planned network maintenance on the US1 Network Hub. Impact: clients may experience intermittent delays or failures for MT and MO traffic to and from the following countries: Bolivia Brazil Canada Chile Costa Rica Guatemala Paraguay Peru Puerto Rico United States Uruguay Start time: 2026-09-02 08:00 UTC End time: 2026-09-02 11:00 UTC If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact [email protected] should you require further information or assistance.
Started Sep 2, 2026, 08:00 AM UTC · Ongoing
We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a maintenance on our SG1 network infrastructure. Maintenance Start Time: 2026-09-02 00:00 UTC Maintenance End Time: 2026-09-02 02:00 UTC Potential service-impact duration: Approximately 5–10 minutes within the maintenance window.
Started Sep 2, 2026, 12:00 AM UTC · Ongoing
We will be performing a maintenance on our connections towards Norway - Telia. Type: Scheduled Maintenance - Norway - Telia Maintenance Start Time: 2026-09-01 21:00 UTC Maintenance End Time: 2026-09-01 23:00 UTC Impact MT: Clients may experience delayed or failed MT traffic for outbound messages sent to Norway - Telia. Impact DR: Clients may experience delayed or failed delivery receipts for MT traffic sent to Norway - Telia. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly. Please contact [email protected] should you require further information or assistance.
Started Sep 1, 2026, 09:00 PM UTC · Ongoing
Dear Client, Sinch will be performing a scheduled maintenance on our US Shortcode Products. As part of this update, clients may see a delays or failures during delivery from Shortcodes sending to US Devices. Start Time: 2026-09-01 09:00 UTC End Time: 2026-09-01 10:00 UTC We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Started Sep 1, 2026, 09:00 AM UTC · Ongoing
Dear Client, We are reaching out to inform you that maintenance will be performed on our AU2 network infrastructure during the scheduled time window below. Type: Network Maintenance Affected Site: AU2 Maintenance start time: 2026-08-27 12:00 UTC Maintenance end time: 2026-08-27 14:00 UTC Impact: Customers may experience multiple brief connectivity issues during this maintenance when connecting to the endpoints listed below. Impacted endpoints: au1-2.smpp.api.sinch.com au1-2.httpsms.api.sinch.com To avoid connectivity issues, we recommend connecting to the below available endpoints during the maintenance window. Available endpoints: au1-1.smpp.api.sinch.com au1-1.httpsms.api.sinch.com If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact [email protected] should you require further information or assistance.
Started Aug 27, 2026, 12:00 PM UTC · Ongoing
We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on MMS platform at the times specified below. Type: Maintenance - MMS Start Time: 2026-08-27 08:00 UTC End Time: 2026-08-27 10:30 UTC Impact MMS: MMS US, MMS AU, MMS CA. Customers may experience intermittent delays during the maintenance window due to queued messages. All queued messages will be processed after the upgrade. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly. Please contact [email protected] should you require further information or assistance.
Started Aug 27, 2026, 08:00 AM UTC · Ongoing
Las páginas públicas de Downdetector se enfocan en reportes de usuarios. Uptimus combina esa actividad con incidentes oficiales, mantenimientos y salud de componentes cuando el proveedor los publica.
| Criterios de comparación | Uptimus | Downdetector |
|---|---|---|
| Reportes de la comunidad sobre Sinch | Incluido | Incluido |
| Línea base adaptativa que distingue casos aislados de una falla amplia | Incluido | Incluido |
| Actividad de reportes de 24 horas y vista regional de fallas | Incluido | Incluido |
| Un espacio para sitios web, proveedores de estado, juegos de Steam y apps y juegos Android | Incluido | Producto separado |
| Alertas por correo, push y webhook desde el mismo espacio | Incluido | Producto separado |
| Actualizaciones oficiales de incidentes y cronología de Sinch | Incluido | Basado en reportes |
| Salud de componentes y mantenimientos mostrados por separado | Incluido | Limitado en páginas públicas |
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