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Composable complete commerce platform for modernizing tech stack.
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Official provider statusOfficial incident resolved
Pricing Updates Not Reflected in Production — Status: Resolved This incident has been resolved. We will provide further information in a public incident report. Summary On Oct 27, 2026, accounts that changed prices experienced price updates not being reflected on the storefront. This incident was triggered by an internal service update. We mitigated its impact by implementing a fix for the Pricing module and correcting all affected price changes. Our sales flow was not affected during this incident. We apologize for any inconvenience this may have caused. Affected components Pricing Calculation (Operational)
Official provider statusOfficial maintenance active
Maintenance: Payments database maintenance — Status: Complete Maintenance has completed Affected components Payments Gateway (Operational)
Official provider statusOfficial maintenance active
Maintenance: Marketplace Integrations maintenance — Status: Scheduled Scheduled for Oct 29, 2026 at 01:00 - 03:00 UTC We will work on improvements to our platform that require controlled interruptions in Marketplace Integrations. As we upgrade the cache infrastructure used by the following integrations: Facebook Meta, Magazine Luiza, Shoppe, Dafiti, and TikTok, some of them might experience brief disconnections of a few seconds during the failover. The integration queues for Facebook (catalog flow) and Dafiti (order and catalog flows) may be affected during this window. No significant impact is expected for the remaining integrations. Outside of this window, no impact is expected. This is required to keep our platform on a supported version and to increase reliability. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners. Affected components Marketplace Connectors (Under maintenance)
Official provider statusOfficial incident active
No Observable mesh logs — **[DELETE BEFORE POSTING: [Incident template library](https://support.atlassian.com/statuspage/docs/incident-template-library/ "Incident template library")]** We are currently investigating an issue in {Affected Modules}. {Affected Accounts/Target Users} may be experiencing {Symptoms}. Our incident response team is working to identify the root cause and implement a solution. We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Unknown | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 1972h 38mOngoing | Yes | Unknown |
Uptimus monitoruje Vtex przez oficjalne źródło i normalizuje incydenty, konserwacje oraz komponenty do jednego spójnego statusu.
Strona zawiera obecnie 19 komponentów, 33 incydentów, 10 konserwacji i 15 dni znanej historii.
Uptimus jest niezależny i nie jest powiązany z Vtex. Prawidłowy status nie gwarantuje braku problemów u każdego użytkownika, urządzenia lub regionu.
Otrzymuj alerty, gdy Vtex lub monitorowany komponent zgłasza poważną albo krytyczną awarię. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje. Dostępna historia zawiera 33 incydentów i zapewnia kontekst wykraczający poza bieżący status. Ostatni zarejestrowany incydent to „Pricing Updates Not Reflected in Production”.
Otrzymuj alerty o obniżonej wydajności, częściowym wpływie i mniejszych incydentach. Uptimus monitoruje obecnie 19 komponentów Vtex: Portal/CMS, Store Framework, FastStore, Sales App. Alerty mogą trafiać przez kanały włączone w workspace, w tym e-mail, push i skonfigurowane integracje.
Podziel się swoimi przemyśleniami na temat Vtex
Bądź pierwszą osobą, która skomentuje!
Planned work published by the official provider.
Status: Complete Maintenance has completed Affected components Payments Gateway (Operational)
Started 27 paź 2026, 04:00 UTC · Ongoing
Status: Scheduled Scheduled for Oct 29, 2026 at 01:00 - 03:00 UTC We will work on improvements to our platform that require controlled interruptions in Marketplace Integrations. As we upgrade the cache infrastructure used by the following integrations: Facebook Meta, Magazine Luiza, Shoppe, Dafiti, and TikTok, some of them might experience brief disconnections of a few seconds during the failover. The integration queues for Facebook (catalog flow) and Dafiti (order and catalog flows) may be affected during this window. No significant impact is expected for the remaining integrations. Outside of this window, no impact is expected. This is required to keep our platform on a supported version and to increase reliability. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners. Affected components Marketplace Connectors (Under maintenance)
Started 26 paź 2026, 19:01 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Marketplace Connectors (Operational)
Started 21 paź 2026, 03:00 UTC · Ongoing
Status: Scheduled Scheduled for Oct 27, 2026 at 01:00 UTC - 04:00 UTC We will work on improvements to our platform that require controlled interruptions in price updates. As we upgrade our Pricing database, some stores might experience brief periods where price updates made through the Admin, spreadsheet imports and/or API integrations cannot be saved. Price display in the Admin and at Checkout will not be affected. This is required to increase system reliability during periods of peak traffic and sales. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners. Affected components API Integrations (Under maintenance) Catalog Management (Under maintenance)
Started 16 paź 2026, 19:05 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Marketplace Connectors (Operational)
Started 13 paź 2026, 03:00 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Marketplace Connectors (Operational)
Started 9 paź 2026, 03:00 UTC · Ongoing
Status: Complete Maintenance has completed Affected components FastStore (Operational) Order Placement (Operational) Admin Operations (Operational) Sales App (Operational) Store Framework (Operational) Portal/CMS (Operational) API Integrations (Operational)
Started 25 wrz 2026, 08:00 UTC · Ongoing
Status: Complete Maintenance has completed Affected components Payments Gateway (Operational)
Started 1 wrz 2026, 07:30 UTC · Ongoing
Publiczne strony Downdetector opierają się głównie na zgłoszeniach użytkowników. Uptimus łączy je z oficjalnymi incydentami, pracami serwisowymi i stanem komponentów, gdy dostawca je publikuje.
| Kryteria porównania | Uptimus | Downdetector |
|---|---|---|
| Zgłoszenia społeczności dotyczące Vtex | Dostępne | Dostępne |
| Adaptacyjna baza odróżniająca pojedyncze zgłoszenia od większej awarii | Dostępne | Dostępne |
| Aktywność z 24 godzin i regionalna mapa awarii | Dostępne | Dostępne |
| Jeden obszar dla stron, dostawców statusu, gier Steam oraz aplikacji i gier Android | Dostępne | Oddzielny produkt |
| Alerty e-mail, push i webhook z tego samego obszaru | Dostępne | Oddzielny produkt |
| Oficjalne aktualizacje i historia statusu Vtex | Dostępne | Oparte na zgłoszeniach |
| Stan komponentów i prace serwisowe pokazane osobno | Dostępne | Ograniczone publicznie |
The current official status of Vtex cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Vtex in the last 24 hours. Last official check: .
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